Customer Success Manager
Madison, WI · Remote
Madison Office Preferable or Remote within USA Company Mission - Our mission is to help secure as ... Organized project manager: can run many accounts in parallel without dropping the ball. * Process ...
Customer Success Manager
Madison, WI · Remote
Madison Office Preferable or Remote within USA Company Mission - Our mission is to help secure as ... Organized project manager: can run many accounts in parallel without dropping the ball. * Process ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Entry Level Project Manager Remote information
What does an entry level project manager do in a remote role?
An entry level project manager in a remote role assists in planning, organizing, and overseeing projects from start to finish, typically under the supervision of a more experienced manager. Their responsibilities include coordinating team communications, tracking project timelines and deliverables, managing documentation, and ensuring tasks stay on schedule. Working remotely, they use digital tools to collaborate with team members, attend virtual meetings, and report progress. This role is ideal for those looking to start a career in project management while working from home.
What are the key skills and qualifications needed to thrive as an entry level project manager in a remote setting?
To thrive as an Entry Level Project Manager remotely, you need a foundational understanding of project management principles, organizational skills, and typically a bachelor’s degree in business or a related field. Familiarity with project management software like Asana, Trello, or Microsoft Project, as well as basic proficiency in video conferencing and collaboration tools, is often required. Strong communication, time management, and self-motivation are essential soft skills for coordinating tasks and engaging with distributed teams. These skills enable effective project execution, clear team alignment, and successful delivery of project objectives in a virtual environment.
What are some common challenges faced by entry level project managers working remotely, and how can they overcome them?
Entry-level project managers working remotely often face challenges such as coordinating across different time zones, building rapport with team members they've never met in person, and ensuring clear communication without face-to-face interactions. Overcoming these obstacles involves proactively scheduling regular check-ins, utilizing collaboration tools like Slack or Microsoft Teams, and setting clear expectations for deliverables and deadlines. Seeking mentorship from experienced colleagues and participating in virtual team-building activities can also help bridge communication gaps and foster a sense of connection.
What is the difference between Entry Level Project Manager Remote vs Entry Level Business Analyst Remote?
| Aspect | Entry Level Project Manager Remote | Entry Level Business Analyst Remote |
|---|---|---|
| Required Credentials | Typically a bachelor's degree in business, management, or related field; certifications like CAPM are a plus | Bachelor's degree in business, IT, or related field; certifications like ECBA are common |
| Work Environment | Remote project teams, collaboration tools, client communication | Remote analysis, data gathering, stakeholder communication |
| Employer & Industry Usage | Used across industries like IT, construction, marketing | Common in IT, finance, healthcare sectors |
| Search & Comparison Intent | People compare entry-level project management roles with business analysis roles to understand responsibilities and skills |
While both roles are entry-level and remote, project managers focus on planning, executing, and closing projects, whereas business analysts concentrate on analyzing business needs and requirements. Understanding these differences helps job seekers choose the right career path based on their skills and interests.
Can I be an entry level project manager?
Yes, entry level project managers can start in the role with a bachelor's degree in a related field and some experience in project coordination or teamwork. Strong organizational skills, basic knowledge of project management tools, and certifications like CAPM can improve job prospects. Many companies offer training programs for new project managers without extensive experience.
What are popular job titles related to Entry Level Project Manager Remote jobs in Wisconsin?
For Entry Level Project Manager Remote jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Entry Level Project Manager Remote jobs in Wisconsin look for?
The top searched job categories for Entry Level Project Manager Remote jobs in Wisconsin are:
- Remote Hoa Accountant
- Remote Pharmaceutical Project Manager
- Remote Project Manager Manufacturing
- Remote Book Publishing Project Manager
- Remote Construction Design
- Remote Financial Project Manager
- Sap Project Manager Remote
- Freelance Project Construction Manager Remote
- Loan Operations Manager Remote
- Remote Agile Project Manager
What cities in Wisconsin are hiring for Entry Level Project Manager Remote jobs?
Cities in Wisconsin with the most Entry Level Project Manager Remote job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 14 days ago
Job description
Location: Madison Office Preferable or Remote within USA
Company Mission - Our mission is to help secure as many companies as possible, by using the best way of doing so, penetration testing. Sprocket Security prioritizes offensive security for enterprises, empowering them to build robust defense strategies based on individual business risk.
How - At Sprocket Security, we've built an expert-driven Continuous Penetration Testing platform that blends cutting-edge automated and manual testing methods.
Your Mission - As Customer Success Manager, you will own a portion of Sprocket's high growth portfolio of customers and be accountable for the post-sale relationship end to end. You will drive product adoption, account health, retention, and growth, serving as each customer's trusted advocate and primary business relationship. Just as importantly, you will help design the customer success playbooks that enable Sprocket to deliver a high-quality customer experience as our base grows. This is a key role in the company for someone energized by customer relationships, building new systems and process, and having ownership of an end to end customer journey.
Responsibilities:- Portfolio ownership: Serve as the named point of contact for a book of accounts, guiding each to realize value from our platform.
- Time to value: Set customers up for a strong start and ensure they reach meaningful value early in the relationship.
- Adoption: Ensure customers are enabled to realize value through the Sprocket platform and stay continuously engaged throughout the partnership.
- Account health: Proactively monitor customer health and usage, track it over time, and surface at-risk and expansion-qualified accounts early.
- Relationship and communication: Be the customer's advocate and primary business contact, keeping them informed with proactive, meaningful communication throughout the engagement.
- Business reviews: Plan and run regular business reviews (QBRs) anchored to each customer's goals and progress.
- Renewals: Own the renewal cycle for your book: forecast accurately, run renewals proactively, prioritize multi-year opportunities, and protect net revenue retention. Partner with Sales on pricing and scope as needed.
- Expansion: Identify and pursue upsell opportunities and see them through to close, partnering with Sales.
- Advocacy and referrals: Build customer referral, reference, and NPS momentum.
- Voice of the customer: Capture feedback and partner with Product and Engineering to prioritize fixes and influence the roadmap.
- Process building: Create and refine the repeatable customer success playbooks, templates, and CRM workflows that scale the function.
Required:
- 2+ years in Customer Success, Account Management, Sales Engineering, Implementation, or a comparable post-sales role at a cybersecurity company.
- Track record managing a sizable book (50+ accounts) leading technical discussions and owning renewals and expansion targets.
- Functional understanding of core Information/Cybersecurity concepts such as:
- Confidentiality, integrity, availability, and privacy.
- Basic risk management principles.
- Awareness of industry regulations and frameworks such as PCI-DSS, HIPAA, HITRUST, OWASP, Critical Security Controls, and NIST CSF.
- Basic Network+ level knowledge such as:
- DNS, domain names, host names and subdomains, IP blocks (CIDR notation), RFC 1918 address spaces, and TCP ports/services.
- Customer-centric mindset: a genuine drive to ensure customers succeed and to exceed expectations.
- Strong communication: explains complex ideas clearly in writing and live, with both practitioners and executives.
- Organized project manager: can run many accounts in parallel without dropping the ball.
- Process and tooling fluency: comfortable in a CRM (HubSpot a plus) and building scalable, repeatable workflows.
- Problem-solver and collaborator who thrives working across Sales, Product, and Engineering.
Preferred:
- Familiarity with usage- and health-based expansion plays.
- Experience with Customer Success tools and processes such as Gainsight, ChurnZero, NPS scoring.
- Experience with AI tools such as Claude to scale efficiencies and manual work.
- Unlimited PTO for healthy work/life balance.
- Company contribution to 401k (immediate eligibility, no one should have to wait to start saving).
- 75% company contribution for health insurance for employees and 50% for dependents.
- 100% company contribution for dental and vision.
- Flexible working hours.
- Support for your career development with paid training, conferences, certifications, etc.
- Madison office preferable or remote within USA
Ready to Trailblaze the Cybersecurity Frontier? If you're passionate about cybersecurity and eager to make an impact in the industry, we want you on our team. Apply now at Sprocket Security and join the revolution of safeguarding businesses from cyber threats!