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Entry Level Prior Authorization Representative Express Scripts Jobs in Buffalo, NY

No prior experience in finance or insurance is required. We provide full training and licensing support. Why recent grads choose this over a traditional job Typical entry-level job $42K-$55K Fixed ...

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Entry Level Prior Authorization Representative Express Scripts information

See Buffalo, NY salary details

$25.2K

$46.9K

$70.7K

How much do entry level prior authorization representative express scripts jobs pay per year?

As of Sep 2, 2026, the average yearly pay for entry level prior authorization representative express scripts in Buffalo, NY is $46,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $53,300.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Prior Authorization Representative Express Scripts vs Customer Service Representative Express Scripts?

AspectEntry Level Prior Authorization Representative Express ScriptsCustomer Service Representative Express Scripts
Primary RoleReview and approve prior authorization requests for medicationsAssist customers with inquiries, billing, and general support
Required CredentialsHigh school diploma; healthcare knowledge preferredHigh school diploma; customer service experience preferred
Work EnvironmentOffice-based, healthcare insurance settingOffice-based, healthcare insurance setting
Common TasksEvaluate medical documentation, communicate with providersRespond to customer questions, resolve issues

While both roles are within Express Scripts and share a healthcare insurance environment, the Entry Level Prior Authorization Representative focuses on medical review and approval processes, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

Infographic showing various Entry Level Prior Authorization Representative Express Scripts job openings in Buffalo, NY as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $46,892 per year, or $22.5 per hour.

Patient Services Rep. - Dental

Community Health Center of Buffalo

Buffalo, NY • On-site

$16.76 - $20.24/hr

Full-time

Re-posted 16 days ago


Job description

**Job Summary:**
The Patient Services Representative (PSR) in the dental office ensures patient satisfaction by delivering excellent customer service and providing essential administrative support. The PSR communicates effectively with patients, manages appointments, verifies insurance information, and maintains accurate records while upholding patient confidentiality and adhering to relevant healthcare laws and regulations.
**Responsibilities:**
- Accurately input and retrieve information in the Electronic Medical Record system to maintain the integrity of the Health Information Record.
- Schedule appointments, complete pre-registration tasks, and verify demographic and insurance information for precise billing.
- Coordinate patient flow, ensuring confidentiality, and recognizing when clinical healthcare staff intervention is required.
- Participate in patient care teams, offering Care Coordination services, and contributing to Quality Improvement and Assurance activities.
- Handle prior authorizations, referrals, and provide specialist resource information.
- Log and track patient information accurately.
- Attend necessary meetings.
- Fulfill other assigned duties as needed.
**Qualifications:**
- High School diploma or equivalent (GED).
- Minimum of one year of customer service experience.
- Proficiency in Microsoft Office and general computer literacy.
- Preferred: Associate's Degree in a related field.
- Preferred: Thorough knowledge of medical terminology.
- Preferred: Three years of customer service experience.
- Preferred: Three years of relevant healthcare experience.
- Preferred: Proficiency in using an Electronic Medical Record system.
**Physical Requirements:**
The role entails periods of sitting, standing, walking, bending, and stooping. Job-related stress may be significant. Evening and/or weekend work could be necessary. The position may involve lifting, pushing, pulling, and carrying objects up to ten pounds.
Please note that the hourly rate for the Patient Services Representative position ranges from $16.76 to $20.24.