Harrisburg, PA · Hybrid
$16/hr
Please click here to learn about PHEAA's Entry Level Benefits. Training Class Start Date: Tuesday ... Our dedicated Call Center Representatives provide a positive experience for all customers! Primary ...
Harrisburg, PA · Hybrid
$16/hr
Please click here to learn about PHEAA's Entry Level Benefits. Training Class Start Date: Tuesday ... Our dedicated Call Center Representatives provide a positive experience for all customers! Primary ...
Killeen, TX · On-site
... center footprint and operations that extend across multiple countries. We deliver Customer ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call ...
Killeen, TX · On-site
... center footprint and operations that extend across multiple countries. We deliver Customer ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call ...
Savannah, GA · On-site
$15/hr
Savannah, GA ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this ...
Savannah, GA · On-site
$15/hr
Savannah, GA ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this ...
... center footprint and operations that extend across multiple countries. We deliver Customer ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call ...
... center footprint and operations that extend across multiple countries. We deliver Customer ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call ...
Aurora, IL · On-site
$22 - $28/hr
We start each day with a time of devotions and prayer for each other, our staff, and volunteers who ... In the role of Call Center Associate, you will have the opportunity to: * Maintain a personal ...
Aurora, IL · On-site
$22 - $28/hr
We start each day with a time of devotions and prayer for each other, our staff, and volunteers who ... In the role of Call Center Associate, you will have the opportunity to: * Maintain a personal ...
$10.75 - $14.25/hr
LOCATIONLas Cruces, NMPOSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide ...
$10.75 - $14.25/hr
LOCATIONLas Cruces, NMPOSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide ...
North Wilkesboro, NC · On-site
$22 - $28/hr
We start each day with a time of devotions and prayer for each other, our staff, and volunteers who ... In the role of Call Center Associate, you will have the opportunity to: * Maintain a personal ...
North Wilkesboro, NC · On-site
$22 - $28/hr
We start each day with a time of devotions and prayer for each other, our staff, and volunteers who ... In the role of Call Center Associate, you will have the opportunity to: * Maintain a personal ...
Las Cruces, NM · On-site
$15/hr
LOCATION Las Cruces, NM POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a ...
Las Cruces, NM · On-site
$15/hr
LOCATION Las Cruces, NM POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a ...
Wichita, KS ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this ...
Wichita, KS ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this ...
Killeen, TX · On-site
$13.75 - $18/hr
LOCATION Killeen, TX POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide ...
Killeen, TX · On-site
$13.75 - $18/hr
LOCATION Killeen, TX POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide ...
Houston, TX · On-site
$13.75 - $17.25/hr
Call Center Representative Location: 17320 Katy Freeway, Ste 125, Houston, TX 77094 Full-Time ... We have entry level positions and a local commute. No collection experience is necessary! UFLP will ...
Houston, TX · On-site
$13.75 - $17.25/hr
Call Center Representative Location: 17320 Katy Freeway, Ste 125, Houston, TX 77094 Full-Time ... We have entry level positions and a local commute. No collection experience is necessary! UFLP will ...
$13.75 - $18/hr
Killeen, TX ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this ...
$13.75 - $18/hr
Killeen, TX ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this ...
$15.25 - $19/hr
Call Center Representative Location: 17320 Katy Freeway, Ste 125, Houston, TX 77094 Full-Time ... We have entry level positions and a local commute. No collection experience is necessary! UFLP will ...
Quick apply
$15.25 - $19/hr
Call Center Representative Location: 17320 Katy Freeway, Ste 125, Houston, TX 77094 Full-Time ... We have entry level positions and a local commute. No collection experience is necessary! UFLP will ...
Las Cruces, NM · On-site
$15/hr
Las Cruces, NM ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In ...
Las Cruces, NM · On-site
$15/hr
Las Cruces, NM ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In ...
$13.75 - $17.25/hr
Call Center Representative Location: 17320 Katy Freeway, Ste 125, Houston, TX 77094 Full-Time ... We have entry level positions and a local commute. No collection experience is necessary! UFLP will ...
$13.75 - $17.25/hr
Call Center Representative Location: 17320 Katy Freeway, Ste 125, Houston, TX 77094 Full-Time ... We have entry level positions and a local commute. No collection experience is necessary! UFLP will ...
Harrisburg, PA · On-site
$16/hr
Please click here to learn about PHEAA's Entry Level Benefits. Training Class Start Date: Tuesday ... Our dedicated Call Center Representatives provide a positive experience for all customers! Primary ...
Harrisburg, PA · On-site
$16/hr
Please click here to learn about PHEAA's Entry Level Benefits. Training Class Start Date: Tuesday ... Our dedicated Call Center Representatives provide a positive experience for all customers! Primary ...
Harrisburg, PA · Hybrid
$16/hr
Please click here to learn about PHEAA's Entry Level Benefits. Training Class Start Date: Tuesday ... Our dedicated Call Center Representatives provide a positive experience for all customers! Primary ...
Harrisburg, PA · Hybrid
$16/hr
Please click here to learn about PHEAA's Entry Level Benefits. Training Class Start Date: Tuesday ... Our dedicated Call Center Representatives provide a positive experience for all customers! Primary ...
Bloomington, MN · Remote
$20/hr
S. The Call Center Rep will be responsible for working in our Bloomington, Minnesota call center ... This is a great opportunity for entry level candidates looking to get started in the customer ...
Bloomington, MN · Remote
$20/hr
S. The Call Center Rep will be responsible for working in our Bloomington, Minnesota call center ... This is a great opportunity for entry level candidates looking to get started in the customer ...
Bloomington, MN · On-site
$20/hr
S. The Call Center Rep will be responsible for working in our Bloomington, Minnesota call center ... This is a great opportunity for entry level candidates looking to get started in the customer ...
Bloomington, MN · On-site
$20/hr
S. The Call Center Rep will be responsible for working in our Bloomington, Minnesota call center ... This is a great opportunity for entry level candidates looking to get started in the customer ...
Bloomington, MN · On-site
$20/hr
S. The Call Center Rep will be responsible for working in our Bloomington, Minnesota call center ... This is a great opportunity for entry level candidates looking to get started in the customer ...
Bloomington, MN · On-site
$20/hr
S. The Call Center Rep will be responsible for working in our Bloomington, Minnesota call center ... This is a great opportunity for entry level candidates looking to get started in the customer ...
$10.82 - $12.28
4% of jobs
$12.28 - $13.75
9% of jobs
$14.87 is the 25th percentile. Wages below this are outliers.
$13.75 - $15.21
15% of jobs
$15.21 - $16.67
20% of jobs
The median wage is $16.80 / hr.
$16.67 - $18.14
19% of jobs
$18.80 is the 75th percentile. Wages above this are outliers.
$18.14 - $19.60
17% of jobs
$19.60 - $21.07
7% of jobs
$21.07 - $22.53
4% of jobs
$22.53 - $23.99
2% of jobs
$23.99 - $25.46
1% of jobs
$25.46 - $26.92
1% of jobs
$10
$18
$26
The most popular types of Prayer Call Center jobs are:
$16/hr
Full-time
This job post has expired today. Applications are no longer accepted.
PHEAA is a nonprofit student aid organization that holds a mission of providing affordable access to higher education.
Give back tomorrow by joining us today!
Salary: $16.00/hour (+ A $1 shift differential will be provided for the 12:00 PM - 9:00 PM shifts)
Pay Increase: Pay will increase to $17.50 after 6 months of continuous employment (including shift differentials)
Bilingual Differential: $.50 Spanish Bilingual Incentive (Upon passing verbal test).
Benefits: Please click here to learn about PHEAA's Entry Level Benefits.
Training Class Start Date: Tuesday September 8th
Training Shift: Monday through Friday 8:00 AM - 4:30 PM for 6 consecutive weeks (Hybrid -2 days per week on site)
Long Term Shift: Monday through Friday 12:00 PM - 9:00 PM Hybrid - 2 days per week on site)
Location: PHEAA Headquarters 1200 North 7th Street, Harrisburg, PA 17102
Department: AES Contact Center
Job Purpose and Summary
PHEAA's American Education Services (AES) team is seeking qualified Call Center Representatives to help us make a difference in the lives of millions of students! It is our daily goal to meet our public service mission-creating affordable access to higher education. We take pride in educating borrowers on the long-term impact of student loan borrowing and their repayment options!
This entry-level clerical wage position provides outstanding customer service to our student loan borrowers. Our dedicated Call Center Representatives provide a positive experience for all customers!
Primary Duties and Responsibilities
Call Center Representatives answer calls handling a variety of complex account issues with one or multiple customer support lines.
Answer questions to identify the root cause of the call and research to resolve the customer inquiry upon first contact. Interactions with customers are based on federal and state regulations, PHEAA objectives, and department policies.
Assist customers with troubleshooting online account issues and utilizing online tools that are available.
Update customer and account information as needed.
Handle difficult or escalated call types and assist with resolution.
Counsel customers in achieving successful repayment of their student loans. This includes but is not limited to:
Training Class Details
Our knowledgeable staff creates a comprehensive training program to ensure our team members are destined for success.
Candidates must complete a 6-week training program that combines lecture and practice on live customer accounts and performs account adjustments.
Due to the amount and complexity of information, time off will not be permitted during the training period.
Successfully pass five training assessments with passing scores are required to continue through the full training program.
Sourced by ZipRecruiter
Finance and insurance
1,001 - 5,000 Employees
Harrisburg, PA, US
1963
