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Entry Level Port Security Jobs (NOW HIRING)

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Port Cyber is a provider of fixed-price IT support to small and mid-size businesses in the DC metro ... Preferred Experience Background This is an entry level technical position. The ideal candidate will ...

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Entry Level Port Security information

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$54.5K

$111.8K

$156K

How much do entry level port security jobs pay per year?

As of Jun 29, 2026, the average yearly pay for entry level port security in the United States is $111,790.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,500.00 and $132,000.00 per year, depending on experience, location, and employer.

How can I get into security with no experience?

Entry level port security jobs typically require minimal experience and often accept candidates with a high school diploma or equivalent. Gaining relevant skills such as observation, communication, and basic security procedures, along with obtaining certifications like a security guard license if required, can improve your chances of employment. On-the-job training is common, and a clean background check is usually necessary.

What jobs pay $2000 a day?

Entry level port security jobs typically do not pay $2000 a day; such high daily earnings are usually associated with specialized or executive roles in security, consulting, or high-risk industries. Most security-related positions at entry level pay significantly less, often hourly wages or lower daily rates, unless combined with overtime, bonuses, or specialized skills.

What is the easiest security job to get?

Entry-level security guard positions, including port security roles, are generally the easiest security jobs to obtain because they often require minimal experience and basic training. These jobs typically involve monitoring access points, checking credentials, and maintaining safety, with some roles requiring a security license or certification. Prior customer service or observation skills can also be helpful for securing these positions quickly.

What jobs make 5000 a week without a degree?

Entry-level port security jobs typically do not pay $5,000 a week; such high earnings usually require advanced experience, specialized skills, or supervisory roles. High-paying jobs without a degree in security or related fields are rare and often involve overtime, bonuses, or commission-based pay. Most roles paying this amount weekly are in management, sales, or specialized technical fields that may require certifications or extensive experience.

What is the difference between Entry Level Port Security vs Entry Level Customs Officer?

AspectEntry Level Port SecurityEntry Level Customs Officer
Required CredentialsSecurity certifications, background checkCustoms clearance training, background check
Work EnvironmentPorts, security checkpointsBorder crossings, customs facilities
Employer & IndustryPort authorities, security firmsCustoms agencies, government
Common Search & ComparisonYes

Entry Level Port Security and Entry Level Customs Officer roles both involve security and compliance at ports and borders. While port security focuses on safeguarding port facilities, customs officers handle customs inspections and border control. Both require background checks and related certifications, but their specific duties and work environments differ slightly, making them distinct career paths within port and border security industries.

More about Entry Level Port Security jobs
What cities are hiring for Entry Level Port Security jobs? Cities with the most Entry Level Port Security job openings:
What are the most commonly searched types of Port Security jobs? The most popular types of Port Security jobs are:
What states have the most Entry Level Port Security jobs? States with the most job openings for Entry Level Port Security jobs include:
What job categories do people searching Entry Level Port Security jobs look for? The top searched job categories for Entry Level Port Security jobs are:
Infographic showing various Entry Level Port Security job openings in the United States as of June 2026, with employment types broken down into 3% Locum Tenens, 21% Full Time, and 76% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $111,790 per year, or $53.7 per hour.
Technical Support Specialist - Level 1

Technical Support Specialist - Level 1

Port Cyber Corporation

Kensington, MD • On-site

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

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Job description

Position: Technical Support Specialist – Level 1

Port Cyber is seeking to grow its technical team to keep pace with its steady growth. Port Cyber is a provider of fixed-price IT support to small and mid-size businesses in the DC metro area. The company is looking for highly motivated individuals with the ability to effectively communicate with both internal staff and clients. Candidates must also possess a strong information technology background and knowledge.

Position Summary

The Technical Support Specialist Level 1 (TSS - L1) role within the Support Services group will be responsible for ensuring all client-facing customer support requests are resolved in a complete, correct, and timely manner. Typical responsibilities are:

Triage - The TSS - L1 should be able to work effectively in a triage role, engaging with clients to understand and thoroughly document support requests, inquiring intelligently to make sure that all relevant information is gathered so that effective troubleshooting can begin when the ticket is assigned.

Tier 1 Issue Resolution - For simple day-to-day issues (typically with desktop support or basic cloud services), the TSS - L1 should be capable of taking ownership of issues and either solving them directly or engaging the correct internal or external resources to drive the issue to resolution.

Monitoring and Response – At times, the TSS - L1 will assist with network and server monitoring to ensure maximum uptimes for all clients.

Documentation – Along with all other technical staff, the TSS - L1 will participate in reviewing and maintaining documentation of clients’ information technology infrastructure and systems.

Preferred Experience Background

This is an entry level technical position. The ideal candidate will have excellent customer service skills and a strong desire to learn and troubleshoot new technologies. Excellent verbal and writing communications skills are paramount, as is the ability to track and work on multiple tasks. At least some basic experience troubleshooting in Windows and Mac desktop support in a business environment and basic TCP/IP network troubleshooting experience is desired. This position will be highly collaborative with staff members of varying experience and will provide numerous opportunities to learn new skills and take on additional responsibilities.

Responsibilities

All areas of responsibility listed below are essential to the satisfactory performance of this position. Any non-essential functions are assumed to be included in "other related organizational and logistical duties as may be reasonably assigned":

  • Provide triage and initial troubleshooting for tickets via phone and email.
  • Resolve level 1 tickets via remote support
  • Coordinate on-site visits as needed for system troubleshooting and new system setup
  • Respond to and triage system outages, virus notifications and backup reports
  • Update minor changes in client documentation
  • Maintain response SLAs and follow standard operating procedures for triage and troubleshooting.
  • Collaborate with other Support Services staff to ensure a positive and effective client experience.
  • Provide regular status updates to Director of Support Services ger and other senior staff.
  • Attend regular individual and team supervision meetings
  • Maintain top-level customer service and communications, both written and verbal, within Port Cyber and with clients.
  • Participate in training and development of customer service and technical skills.
  • Participate in Port Cyber on-call rotation

Required Experience

The position requires familiarity and general operating skill levels with the following technologies:

  • Windows Desktop OS
  • Microsoft Office Applications
  • Windows Active Directory
  • Microsoft 365
  • Basic TCP/IP network troubleshooting
  • Wireless Network Connectivity

Preferred Experience

  • Windows Server OS
  • Mac OS
  • Microsoft Entra
  • Managed Antivirus/EDR solutions
  • Managed backup solutions

Education and Certifications Preferred, Not Required

  • Two-Year or Four-Year Bachelor's degree in Computer Science or Information Systems, or other related disciplines
  • Certifications: CompTIA A+, Network+, Security+, Microsoft

Additionally Must Possess

As TSS - L1, you will interact extensively (both over the phone and in person) with end-users that possess a wide range of technical knowledge. As such, you will need to possess strong analytical skills, excellent interpersonal skills, ability to design workable solutions to problems in a timely manner, the ability to travel to client sites (local travel only) and a strong customer service ethic.

You may be responsible for, and candidates should be able to perform light physical work. Examples would include things such as lifting, moving, and relocating computers or other information technology infrastructure within an office or data center facility.