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Entry Level Player Relations Jobs in Georgia (NOW HIRING)

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Entry Level Player Relations information

What are the key skills and qualifications needed to thrive as an entry level player relations professional?

To thrive as an Entry Level Player Relations professional, you need strong communication skills, a customer service mindset, and a basic understanding of the gaming industry, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems, support ticketing platforms, and company-specific communication tools is typically required. Attention to detail, empathy, and the ability to remain calm under pressure are soft skills that set top candidates apart. These skills and qualities are crucial for delivering excellent player experiences, resolving issues efficiently, and maintaining positive community engagement.

What are some common challenges faced by entry level player relations professionals, and how can I prepare for them?

Entry Level Player Relations professionals often encounter challenges such as handling high volumes of player inquiries, managing difficult or upset players, and balancing multiple tasks simultaneously. To prepare, it's helpful to develop strong communication and empathy skills, as well as gain familiarity with the games or platforms supported. Being proactive in learning company policies and best practices for conflict resolution can also help you excel in this fast-paced, team-oriented environment.

What is an entry level player relations professional?

Entry level player relations jobs involve working directly with players in sports teams or gaming communities to ensure a positive experience, address concerns, and support their personal and professional development. These roles often include responsibilities like facilitating communication between players and management, handling player inquiries, organizing team events, and helping with onboarding new members. Entry level positions are a great way to gain experience in sports or esports organizations and often require strong interpersonal and communication skills.

What is the difference between Entry Level Player Relations vs Entry Level Customer Service Representative?

AspectEntry Level Player RelationsEntry Level Customer Service Representative
Required CredentialsHigh school diploma; some roles prefer customer service experienceHigh school diploma; customer service experience often preferred
Work EnvironmentGaming, entertainment, or sports industries; interacting with players/guestsRetail, call centers, or corporate settings; assisting customers
Employer & Industry UsageGaming companies, sports teams, entertainment venuesRetail stores, service providers, corporate offices
Search & Comparison IntentUnderstanding entry-level roles in gaming/entertainmentEntry-level roles in customer service sectors

Entry Level Player Relations focuses on engaging with players or guests in gaming or entertainment settings, often requiring knowledge of the industry. Entry Level Customer Service Representatives handle general customer inquiries across various sectors. While both roles involve communication and problem-solving, Player Relations emphasizes industry-specific interaction, whereas Customer Service is broader in scope.

Supervisor Production

Mohawk Industries, Inc.

Dalton, GA • On-site

Full-time

Posted 23 days ago


Job description

Are you looking for more?
At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.
As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.
What we need:
The Supervisor Production is an entry-level leader role that oversees a team of employees focused on Production and Manufacturing initiatives aimed at optimizing processes, reducing waste, and enhancing productivity. This role is responsible for continuously improving all production methods while adhering to all safety procedures and providing guidance, support, and direction to team members.
What you'll do:
  • Supervise the department-specific Manufacturing functions across one or more shifts which includes reviewing production orders and/or schedules to ensure that production requirements within the department are completed according to established production schedules.
  • Resolve operational, process, and maintenance problems to ensure minimum costs and production downtime.
  • Schedule personnel and assign work to meet production requirements efficiently and cost-effectively.
  • Ensure adherence to established priorities for production workflow.
  • Assist with planning, developing, and administering departmental procedures, policies, and standards. Ensure organizational policies and procedures are communicated and practiced.
  • Develop appropriate measures or standards for performance and use these to monitor, evaluate, and continuously improve employees and production.
  • Maintain shift reports and records.
  • Verify employee hours worked in time keeping system (Kronos) daily.
  • Provide consistent and constructive feedback to employees; train, develop, or identify employee training and resource needs.
  • Establish priorities, and monitor the quality and quantity of work performed by the department and the individuals within the department. This includes ensuring quality requirements and procedures for the department and plant are communicated, understood, and practiced.
  • Maintain control of resources to ensure ongoing operation of the department within the established budget, productivity, and efficiency standards; develop and maintain effective working relationships with other departments to proactively address issues that may potentially impact the quality of the production process or product.
  • Work with safety committee by attending safety meetings, working on safety projects, completing safety surveys, performing safety training, and ensuring a safe work environment and appropriate employee behavior.
  • Involved in the hiring process for assigned employee work group. Responsible for employee counseling and disciplinary actions, including recommendations for termination. Involves HR for assistance in the resolution of employee relation issues through effective remediation techniques.
  • Maintain accurate records of improvement initiatives, performance metrics, and outcomes.
  • Monitor work quality and adherence to standards, ensuring products or services meet or exceed established criteria.
  • Address and resolve operational issues, conflicts, and challenges that may arise within the team.
  • Perform other duties as needed.

What you have:
  • Bachelor's degree in a related field preferred.
  • 4-6 years' relevant experience OR equivalent combination of education and experience.
  • 0-2 years of management experience.

What you're good at:
  • Requires specialized depth and/or breadth of expertise in own job discipline or field.
  • Focused on and responsible for their team's productivity and collective impact.
  • Excellent communication, problem solving, and organizational skills.
  • Able to multitask, prioritize, delegate, and manage time effectively.
  • High level of integrity and discretion in handling sensitive and confidential data.
  • Proficient using Microsoft Office Suite products.
  • Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
  • High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

What else?
  • This employee will be responsible for direct reports.
  • Occasional exposure to hazardous conditions caused by noise, moving mechanical parts, airborne particles, and other conditions associated with a high-traffic production floor.
  • Must be able to walk long distances and stand for long periods of time.
  • Bending, crouching, and stooping may be required.
  • Must be able to work in non-climate-controlled facilities.
  • The work environment may be a noisy, high traffic manufacturing production floor.
  • May be required to work a flexible schedule to include evening and night shifts, weekends, and holidays.
  • The ability to wear personal protective gear correctly most of the day.
  • The ability to lift 50 pounds regularly.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.