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Entry Level Netflix Customer Service Representative Jobs in Springfield, MA

The Rally Group

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

Customer Service Representative Join The Rally Group Team! Are you a people person who enjoys helping others and creating great experiences? The Rally Group is looking for a motivated and detail ...

U-Haul

Customer Service Representative

Springfield, MA · On-site

$15 - $16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Manchester, CT · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Circle K

Customer Service Representative

Westfield, MA

$16.75 - $22.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsNetflix Customer Service Representative JobsEntry Level Netflix Customer Service Representative JobsEntry Level Netflix Customer Service Representative Jobs in Springfield, MA

Entry Level Netflix Customer Service Representative information

See Springfield, MA salary details

$9

$18

$26

How much do entry level netflix customer service representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for entry level netflix customer service representative in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

How hard is it to get hired by Netflix?

For an entry-level Netflix customer service representative, the hiring process typically involves submitting an online application, passing a skills assessment, and completing an interview. Candidates should demonstrate strong communication skills, problem-solving abilities, and familiarity with customer service tools. The process can be competitive, but meeting the job requirements and preparing well can improve chances of being hired.

Will Netflix pay you $700K?

A typical entry-level Netflix Customer Service Representative does not earn $700,000 annually. Salaries for customer service roles are generally in the range of entry-level pay, which is significantly lower than that amount. High earnings like $700,000 are usually associated with executive or specialized roles, not entry-level positions.

What does an Entry Level Netflix Customer Service Representative do?

An Entry Level Netflix Customer Service Representative assists customers with issues related to their Netflix accounts, such as billing questions, technical problems, and troubleshooting streaming services. They provide support through various channels like phone, chat, or email, ensuring customers have a positive experience. Representatives are trained to handle a range of inquiries, resolve complaints, and offer information about Netflix features and services. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as an Entry Level Netflix Customer Service Representative, and why are they important?

To thrive as an Entry Level Netflix Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic troubleshooting tools is typically required. Patience, empathy, and active listening are standout soft skills for handling diverse customer inquiries and ensuring a positive experience. These skills ensure effective resolution of customer issues, support brand reputation, and contribute to overall customer satisfaction.

What are some common challenges faced by Entry Level Netflix Customer Service Representatives, and how can they be managed?

Entry Level Netflix Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult customer interactions, and staying updated on frequent service updates. Successfully managing these challenges requires strong communication skills, patience, and adaptability. Many teams offer ongoing training, mentoring, and access to knowledge bases to support new representatives as they build confidence and proficiency. Collaborating with teammates and supervisors also helps in resolving complex issues and sharing best practices.

How much do Netflix customer service specialists make?

Netflix customer service specialists typically earn between $15 and $20 per hour, depending on experience and location. The role often involves remote work, requiring strong communication skills and familiarity with customer service tools.

What is the difference between Entry Level Netflix Customer Service Representative vs Entry Level Hulu Customer Support Associate?

AspectEntry Level Netflix Customer Service RepresentativeEntry Level Hulu Customer Support Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; familiarity with streaming platforms
Work EnvironmentRemote or call center setting, handling customer inquiriesRemote or call center setting, assisting Hulu users
Employer & Industry UsageNetflix, streaming entertainment industryHulu, streaming entertainment industry
Common Search & ComparisonYesYes

Both roles involve assisting customers with streaming service issues, require similar credentials, and are found in remote or call center environments within the streaming industry. The main difference lies in the specific platform supported—Netflix vs Hulu—making them comparable entry-level customer support roles in the streaming entertainment sector.

Is Netflix really hiring work from home?

Netflix customer service representatives, including entry-level roles, are often hired to work remotely. These positions typically require strong communication skills, internet access, and the ability to work flexible hours, with many companies offering remote options for customer support roles.
What are popular job titles related to Entry Level Netflix Customer Service Representative jobs in Springfield, MA? For Entry Level Netflix Customer Service Representative jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Entry Level Netflix Customer Service Representative jobs in Springfield, MA look for? The top searched job categories for Entry Level Netflix Customer Service Representative jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Entry Level Netflix Customer Service Representative jobs? Cities near Springfield, MA with the most Entry Level Netflix Customer Service Representative job openings:
Entry Level Netflix Customer Service Representative jobs near you
Infographic showing various Entry Level Netflix Customer Service Representative job openings in Springfield, MA as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,961 per year, or $18.7 per hour.
Customer Service Representative

Customer Service Representative

FYZICAL Therapy and Balance Centers

Wilbraham, MA

$15.75 - $21.50/hr

Full-time

Posted 16 days ago

FYZICAL rating

6.2

Company rating: 6.2 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

697th of 885 rated healthcare providers

Job description

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Wilbraham, MA, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  
This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Wilbraham, MA!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities
  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
  • High school diploma or equivalent
  • Valid driver's license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

What FYZICAL employees say

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