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Entry Level Netflix Customer Service Representative Jobs in Racine, WI

ND Pacaging

Customer Service Representative

Sturtevant, WI · On-site

$15.50 - $21/hr

Job Title: Customer Service Representative Department: Customer Service Reports to: Customer ... This entry-level role is responsible for accurately entering orders, responding to routine ...

ND Paper

Customer Service Representative

Sturtevant, WI · On-site

$15.50 - $21/hr

Job Title: Customer Service Representative Department: Customer Service Reports to: Customer ... This entry-level role is responsible for accurately entering orders, responding to routine ...

Guhring Inc

Customer Service Representative

Brookfield, WI · On-site

$15 - $20.50/hr

Title Customer Service Representative About the Organization Guhring is a world-class manufacturer of round shank cutting tools for the metalworking industry, also a provider of top-quality coating ...

GUHRING INC

Customer Service Representative

Brookfield, WI

$15 - $20.50/hr

Customer Service Representative Join the Team at Guhring Inc. Are you someone who enjoys helping customers, solving problems, and keeping things organized in a fast-paced environment? Guhring Inc. is ...

Avolta

Customer Service Rep

Milwaukee, WI · On-site

$14.60/hr

Customer Service Rep Location: Milwaukee Airport F&B Advertised Compensation: $14.60 to Summary: The Customer Service Representative is responsible for providing customer assistance in stores by ...

Circle K

Customer Service Representative

Grayslake, IL · On-site

$15.50 - $21.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Vesel Services

Be Seen First

We're Hiring - Customer Service Representative (CSR)

New Berlin, WI · On-site

$15.75 - $21.25/hr

This is not an entry-level receptionist position. This is a career opportunity for someone who ... What You'll Do As our Customer Service Representative, you'll help keep our entire operation ...

U-Haul

Customer Service Representative

Menomonee Falls, WI · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Grayslake, IL · On-site

$15 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

customer service representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

FastSigns

Customer Service Representative

Milwaukee, WI · On-site

$20 - $23/hr

Paid time off FASTSIGNS #300201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training ...

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All JobsNetflix Customer Service Representative JobsEntry Level Netflix Customer Service Representative JobsEntry Level Netflix Customer Service Representative Jobs in Racine, WI

Entry Level Netflix Customer Service Representative information

See Racine, WI salary details

$9

$17

$25

How much do entry level netflix customer service representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level netflix customer service representative in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

Can I get a job at Netflix with no experience?

Entry-level Netflix customer service representative positions typically do not require prior experience, as they often provide training to new hires. Candidates should have good communication skills, basic computer knowledge, and a customer-focused attitude. Having relevant soft skills can help you succeed even without previous job experience.

What does an entry level Netflix customer service representative do?

An Entry Level Netflix Customer Service Representative assists customers with issues related to their Netflix accounts, such as billing questions, technical problems, and troubleshooting streaming services. They provide support through various channels like phone, chat, or email, ensuring customers have a positive experience. Representatives are trained to handle a range of inquiries, resolve complaints, and offer information about Netflix features and services. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as an entry level Netflix customer service representative, and why are they important?

To thrive as an Entry Level Netflix Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic troubleshooting tools is typically required. Patience, empathy, and active listening are standout soft skills for handling diverse customer inquiries and ensuring a positive experience. These skills ensure effective resolution of customer issues, support brand reputation, and contribute to overall customer satisfaction.

What are some common challenges faced by an entry level Netflix customer service representative, and how can they be managed?

Entry Level Netflix Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult customer interactions, and staying updated on frequent service updates. Successfully managing these challenges requires strong communication skills, patience, and adaptability. Many teams offer ongoing training, mentoring, and access to knowledge bases to support new representatives as they build confidence and proficiency. Collaborating with teammates and supervisors also helps in resolving complex issues and sharing best practices.

What are entry level jobs at Netflix?

Entry level jobs at Netflix include roles such as Customer Service Representative, Content Coordinator, and Technical Support Associate. These positions typically require strong communication skills, basic technical knowledge, and the ability to work in a fast-paced environment. They often offer training and may involve shift work or remote options.

What is the difference between Entry Level Netflix Customer Service Representative vs Entry Level Hulu Customer Support Associate?

AspectEntry Level Netflix Customer Service RepresentativeEntry Level Hulu Customer Support Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; familiarity with streaming platforms
Work EnvironmentRemote or call center setting, handling customer inquiriesRemote or call center setting, assisting Hulu users
Employer & Industry UsageNetflix, streaming entertainment industryHulu, streaming entertainment industry
Common Search & ComparisonYesYes

Both roles involve assisting customers with streaming service issues, require similar credentials, and are found in remote or call center environments within the streaming industry. The main difference lies in the specific platform supported—Netflix vs Hulu—making them comparable entry-level customer support roles in the streaming entertainment sector.

What cities near Racine, WI are hiring for Entry Level Netflix Customer Service Representative jobs?

Cities near Racine, WI with the most Entry Level Netflix Customer Service Representative job openings:

Entry Level Netflix Customer Service Representative jobs near you
Infographic showing various Entry Level Netflix Customer Service Representative job openings in Racine, WI as of June 2026, with employment types broken down into 1% As Needed, 50% Full Time, 44% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,661 per year, or $17.6 per hour.

Customer Service Representative

ND Pacaging

Sturtevant, WI • On-site

$15.50 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Job Title: Customer Service Representative
Department: Customer Service
Reports to: Customer Service Manager
Location: Sturtevant, WI
Position Summary
The Customer Service Representative I serves as the first point of contact for new and existing customers of the corrugated packaging plant. This entry-level role is responsible for accurately entering orders, responding to routine inquiries, and supporting the order-to-ship process under the guidance of senior CS staff and the scheduling team.
About Us
ND Paper is a leading manufacturer of high-quality pulp, paper, and packaging products in the United States, generating over half a billion dollars in annual sales. As a wholly owned subsidiary of Nine Dragons Paper (Holdings) Limited - the largest containerboard producer in the world - ND Paper is part of a global network committed to excellence and innovation. With two integrated pulp and paper mills in Rumford, Maine and Biron, Wisconsin, a packaging plant in Sturtevant, Wisconsin, and two sheeting facilities in Langhorne, Pennsylvania and Fairmont, West Virginia, the ND Paper family produces nearly one million tons of products annually. Our 1,100 dedicated employees are the heart of our operations, and we are committed to fostering positive work environments where individuals can advance and thrive. At ND Paper, we are investing in our future, and that starts with our staff.
Key Responsibilities & Expected Results:
  • Enter and confirm customer orders accurately into the ERP/order management system.
  • Respond to inbound customer inquiries via phone and email regarding order status, shipping dates, and standard product specifications.
  • Coordinate with scheduling and production on routine order status updates; escalate delays per department protocol.
  • Maintain and update customer account records, contact information, and order history files.
  • Generate order acknowledgments, packing lists, and standard shipping documents.
  • Assist senior CSRs and the CS Manager with data entry, filing, and administrative support tasks.
  • Learn and follow established SOPs for order entry, change orders, and customer communication standards.
  • Support the Sales team by preparing basic quotes for standard SKUs under supervision.
Key Performance Indicators (KPI's)
  • Order Entry Accuracy: Maintain at least 99% accuracy in customer order entry.
  • Customer Response Time: Respond to customer phone and email inquiries within 4 business hours.
  • On-Time Order Processing: Process and confirm customer orders within the same business day whenever possible.
  • Customer Satisfaction: Achieve a customer satisfaction (CSAT) score of 90% or higher based on customer feedback.
  • Documentation Accuracy: Ensure customer account records and order information are updated accurately and promptly.
Qualifications and Skills
Education and Experience
  • High school diploma or GED required; associate's degree or some college coursework preferred.
  • 0-2 years of experience in customer service, order management, or administrative support.
  • Proficiency in Microsoft Office (Excel, Outlook, Word); ERP or order entry system experience is a plus.
  • Clear verbal and written communication skills.
  • Strong attention to detail and ability to manage multiple tasks in a fast-paced manufacturing environment.
  • Team-oriented with a willingness to learn production and packaging basics.
Core Competencies
  • Customer Service Orientation - Delivers courteous, professional, and responsive service while building positive customer relationships.
  • Attention to Detail - Accurately processes customer orders, maintains records, and ensures data integrity.
  • Communication & Collaboration - Communicates effectively with customers and works closely with sales, scheduling, and production teams to support the order-to-ship process.
Success Profile
  • Accurately processes customer orders and maintains detailed customer records with minimal errors.
  • Provides timely, professional, and courteous service by responding promptly to customer inquiries and resolving routine issues.
  • Communicates effectively and collaborates with Sales, Production, and Scheduling to ensure smooth order fulfillment and on-time delivery.
  • Demonstrates strong attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment.
  • Learns company products, ERP systems, and standard operating procedures quickly while consistently following established processes.
  • Takes initiative, maintains a positive attitude, and contributes to a team-oriented, customer-focused work environment.
Working Conditions
  • Onsite (Office)
Attributes for Success
  • Hard work - tackle each task with determination, passion and creativity; the willingness to put in whatever effort is required to successfully complete the job at hand.
  • Pursuit of Excellence - strive to consistently exceed expectations in our day-to-day work and outperform our competitors in the marketplace, regarding work and company achievements as a collaborative goal with the desire to go above and beyond.
  • Integrity - treat the company and teammates with upmost respect, operating on strong moral codes to drive company values and culture.
  • Sense of Urgency - drive forward each day with speed, agility, and flexibility to capture unrealized opportunities and avoid potential risks for the business.
  • Entrepreneurial Spirit - act like an owner, challenging the status quo, asking the right questions, and actively seeking ways to innovate and improve.
  • Adaptability - be fluid with ND Paper's continuous evolution while driving change in a fast-paced environment, equipped with the ability to acclimate quickly.
  • Servant Leadership - set an example by implementing meaningful leadership with heart, empathy, foresight and stewardship.
ND Paper Benefits
We offer a comprehensive benefits package that includes:
  • Medical, dental, and vision insurance as well as voluntary benefits such as accident insurance, hospital indemnity, and critical illness for you and your family.
  • Financial protection benefits, including life insurance, disability insurance, and business travel accident insurance.
  • Tax advantaged accounts such as Healthcare and Dependent Care Flexible Spending Account (FSA).
  • Paid holidays, personal days, and vacation days to support work-life balance.
  • A 401K retirement plan with a company match and annual fixed contribution
  • Wellness programs with incentives and an on-site clinic available at our Rumford and Biron location.

Enjoy competitive salaries, comprehensive health benefits, and paid time off. Discover more about our benefits and how we support our team by visiting 2026 Benefits. Come be a part of our team and grow with us!
Apply
Please submit your resume, and salary requirements to https://us.ndpaper.com/careers
No unsolicited resumes - ND Paper does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume you submit to us will immediately become the property of ND Paper. If you would like to become a recruiter for ND Paper, please contact us and we will agree in writing to terms and the specific job roles for which you are authorized to recruit.

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