RGV Family Eye Care is a trusted optometry practice committed to providing exceptional vision care to patients across the Rio Grande Valley. We are looking for a dedicated Office Technician to join our team. This is an entry-level position that serves as the face and voice of our medical office. This position plays a key role in delivering outstanding patient care by greeting patients, scheduling appointments, answering phones, pre-testing, and supporting the daily operations of the office.
This is a great opportunity to start your healthcare career. No prior experience is required. We provide comprehensive on-the-job training.
Responsibilities:
- Perform front office duties such as scheduling, answering phones, verifying insurance, checking patients in/out, data entry, scanning, faxing, filing, etc.
- Assist patients with intake forms and general questions.
- Ensure exam rooms and medical equipment remain sanitized, organized, and fully stocked while completing daily and weekly cleaning responsibilities.
- Collect and document patient records, including medical codes, patient history, medications, and eye health information.
- Perform pre-testing, including visual acuity, topography, visual field, OCT, retinal imaging, and other diagnostic testing.
- Educate patients on proper contact lens care and insert/removal training.
- Perform other tasks assigned by managment.
Qualifications:
- High school diploma or GED required.
- Bilingual preferred.
- Excellent communication and customer service skills.
- Ability to quickly learn new software and technology.
- Strong organizational and multitasking skills with the ability to maintain a positive attitude in a fast-paced environment.
- Professional appearance and demeanor.
- Maintain a professional, respectful, and team-oriented attitude when interacting with patients, coworkers, and management.
**********Please be advised that all applicant resumes are reviewed using AI-based screening tools to verify content originality and ensure authenticity. Additionally, comprehensive background checks will be conducted as part of our standard hiring process.**********