Experienced Maintenance Technician Premium Digital Office Solutions has been a leader in the managed print service industry for over twenty-seven years. We are seeking a dynamic individual that is self-motivated and driven. Â
As a Field Service Technician, you will be responsible for:
·     Performing a full range of on-site maintenance for printers and multi-function devices
·     Set-up new machines in warehouse prior to customer delivery
·     Travel to customer location to perform installation of new office equipment
·     Travel to customer location to troubleshoot, diagnose, repair error codes, fix, and maintain printers and copier equipment
Required Skills and Responsibilities:
·     Must have a proven track record in outstanding customer service
·     Product knowledge with maintenance and parts of Sharp, Brother, Konica Minolta, and Lexmark or other industry manufacturers
·     Working knowledge of computer systems such as Microsoft, Apple, and common network solutions
·     Able to drive a small box truckÂ
Requirements for success:
·     Able to work independently on site and off siteÂ
·     Provide exceptional customer service
·     Have good time management skills and repair equipment properly
·     Communicate when off-site back to home base via email
·     Must have valid driver’s license with reliable transportationÂ
·     Must be able to travel daily to customer sites which may include NYC occasionally
Benefits:
Medical, dental, vision
Life Insurance
Paid time off – holidays, PTO and vacation
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Salary:
Based on experience