Operations Technician I
Chicago, IL · On-site
The Operations Technician I role involves performing entry-level technical tasks, providing ... mainframe and PC hardware, operating systems, networks and communications protocols desired.
Operations Technician I
Chicago, IL · On-site
The Operations Technician I role involves performing entry-level technical tasks, providing ... mainframe and PC hardware, operating systems, networks and communications protocols desired.
Operations Technician I
Chicago, IL · On-site
General assignments will include, but are not limited to: entry-level technical tasks, cabinet prep ... A detailed base of technical knowledge regarding mainframe and PC hardware, operating systems ...
Operations Technician I
Chicago, IL · On-site
General assignments will include, but are not limited to: entry-level technical tasks, cabinet prep ... A detailed base of technical knowledge regarding mainframe and PC hardware, operating systems ...
Operations Technician I
Chicago, IL · On-site
General assignments will include, but are not limited to: entry-level technical tasks, cabinet prep ... A detailed base of technical knowledge regarding mainframe and PC hardware, operating systems ...
Operations Technician I
Chicago, IL · On-site
General assignments will include, but are not limited to: entry-level technical tasks, cabinet prep ... A detailed base of technical knowledge regarding mainframe and PC hardware, operating systems ...
Supervisor - Cyber M&A Diligence
$114K - $154K/yr
... mainframe, client/server, PC/LAN, telephony) and Internet related technology. * Experience in ... RSM does not intend to hire entry level candidates who will require sponsorship now OR in the ...
New
Supervisor - Cyber M&A Diligence
$114K - $154K/yr
... mainframe, client/server, PC/LAN, telephony) and Internet related technology. * Experience in ... RSM does not intend to hire entry level candidates who will require sponsorship now OR in the ...
New
Entry Level Mainframe information
See Chicago, IL salary details
$10.40 - $16.23
2% of jobs
$16.23 - $22.06
0% of jobs
$22.06 - $27.89
0% of jobs
$27.89 - $33.72
0% of jobs
$33.72 - $39.55
2% of jobs
$39.55 - $45.38
12% of jobs
$47.99 is the 25th percentile. Wages below this are outliers.
$45.38 - $51.21
20% of jobs
The median wage is $54.25 / hr.
$51.21 - $57.04
27% of jobs
$61.24 is the 75th percentile. Wages above this are outliers.
$57.04 - $62.88
17% of jobs
$62.88 - $68.71
12% of jobs
$68.71 - $74.54
9% of jobs
$10
$54
$74
How much do entry level mainframe jobs pay per hour?
As of Jul 19, 2026, the average hourly pay for entry level mainframe in Chicago, IL is $54.99, according to ZipRecruiter salary data. Most workers in this role earn between $48.56 and $62.40 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Entry Level Mainframe position, and why are they important?
To thrive as an Entry Level Mainframe professional, a solid understanding of programming fundamentals, logic, and database concepts is essential, often supported by a degree in computer science or a related field. Familiarity with mainframe operating systems like IBM z/OS, knowledge of programming languages such as COBOL or JCL, and possible exposure to tools like TSO/ISPF and DB2 are highly beneficial. Strong problem-solving skills, keen attention to detail, and the ability to communicate effectively with team members help someone stand out in this position. These competencies are crucial to ensure reliable mainframe operations, efficient troubleshooting, and smooth collaboration in complex enterprise environments.
What does a typical day look like for an Entry Level Mainframe professional?
A typical day for an Entry Level Mainframe professional involves monitoring system performance, running and verifying batch jobs, and assisting with troubleshooting any issues that arise. You may be tasked with writing or updating code in languages like COBOL or JCL and supporting senior developers in maintaining large-scale enterprise applications. Collaboration with cross-functional teams is common, as you'll often work alongside business analysts, testers, and system administrators. Over time, you'll have opportunities to take on more complex development, technical support, or systems analysis tasks, allowing for career growth within the organization.
What is an Entry Level Mainframe job?
An Entry Level Mainframe job typically involves working with enterprise-level computer systems that handle large-scale data processing. Responsibilities may include coding, debugging, testing, and maintaining applications on mainframe platforms like IBM z/OS. Knowledge of programming languages such as COBOL, JCL, and SQL is often required. Many roles also involve database management and batch processing tasks. This position is ideal for those looking to start a career in legacy computing systems used by major industries like banking, insurance, and government.
What are the most commonly searched types of Mainframe jobs in Chicago, IL? The most popular types of Mainframe jobs in Chicago, IL are:
What are popular job titles related to Entry Level Mainframe jobs in Chicago, IL? For Entry Level Mainframe jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Mainframe jobs in Chicago, IL look for? The top searched job categories for Entry Level Mainframe jobs in Chicago, IL are:
TierPoint rating
6.7
Based on 12 frontline employees who took The Breakroom Quiz
148th of 210 rated it services
Job description
Job Summary:
TierPoint is a company focused on providing high-quality technical services. The Operations Technician I role involves performing entry-level technical tasks, providing customer service, and assisting with the installation and maintenance of data center equipment.
Responsibilities:
• Provides high quality, consistent, efficient and accurate work for internal and external customer service surrounding the Company values
• Assemble/build hardware to meet client/service order specifications
• Test in-stock hardware to determine functional status
• Run diagnostic suites on Dell, Sun and HP servers
• Build servers using approved OS images via Ghost, Kick-start, or Windows Deployment Services
• Assist in the installation, racking, and cabling of equipment
• Run, terminate, and test cables
• Assist in customer environment set-up, equipment installation, and equipment moves.
• Demonstrate proficiency with operations applications: e-mail, IRC, MS Office, etc.
• Equipment monitoring
• General understanding of TCP/IP principles
• User level experience with at least one server Operating System
• Provide remote hands and eyes support for customer issues/concerns
• General knowledge of computer system hardware setup and troubleshooting skills
• Ability to inspect and troubleshoot issues in and around electrical, mechanical and life safety equipment
• Ability to react to alarms and escalate any and all issues through escalation procedures
• Monitor data center environmental and network systems for alarms and troubleshoot under guidance of Data Center Manager
• Provide security oversight and administration based on company standards through security control program
• Perform routine physical inspections for alarm identification and operational issues based on building and equipment checklists
• Continually learn and train on duties and procedures
• Follow all safety guidelines and best practices
• Proactively manage ticket queue for timely request response and completion
• Shipping and Receiving functions
• Assist Lead Operations Technician and/or Data Center Manager with other facility related tasks
• Other duties/responsibilities as assigned by the Lead Operations Technician or Data Center Manager
Qualifications:
Required:
• Associate’s degree, or equivalent experience and two years working experience in a customer service/help desk environment and IT-related certifications.
• General knowledge of TCP/IP.
• Through understanding of LAN and WAN technology.
• Must be able to work around electrical and mechanical equipment to take readings.
• Must demonstrate personal motivation and enthusiasm.
• Values continuous learning and self-improvement.
• Previous customer interaction experience.
• Must possess problem solving abilities for complex problems.
• Ability to make decisions with strong processing skills.
• Strong written and verbal communication skills; must communicate effectively and in a professional manner.
• Able to handle multiple tasks, manage priorities, and remain professional at all times.
• Able to identify and resolve issues effectively.
• Must have the ability to distinguish low impact from high impact problems with little direction.
• Able to understand complex solutions and relay effectively to customers.
• Must have a high degree of accuracy and attention to detail.
• Intermediate PC/Internet literacy.
• Previous experience with a ticketing system.
• Must possess strong interpersonal techniques, is positive, pleasant, respectful and customer focused.
• Must have courteous and efficient telephone manner.
Preferred:
• Previous cabling experience (Copper/Coax/Fiber preferred.)
• A detailed base of technical knowledge regarding mainframe and PC hardware, operating systems, networks and communications protocols desired.
Company:
TierPoint is an enterprise data center company that provides secure, connected IT platform solutions for digital transformation initiatives. Founded in 2010, the company is headquartered in St Louis, USA, with a team of 501-1000 employees. The company is currently Late Stage.
TierPoint is a company focused on providing high-quality technical services. The Operations Technician I role involves performing entry-level technical tasks, providing customer service, and assisting with the installation and maintenance of data center equipment.
Responsibilities:
• Provides high quality, consistent, efficient and accurate work for internal and external customer service surrounding the Company values
• Assemble/build hardware to meet client/service order specifications
• Test in-stock hardware to determine functional status
• Run diagnostic suites on Dell, Sun and HP servers
• Build servers using approved OS images via Ghost, Kick-start, or Windows Deployment Services
• Assist in the installation, racking, and cabling of equipment
• Run, terminate, and test cables
• Assist in customer environment set-up, equipment installation, and equipment moves.
• Demonstrate proficiency with operations applications: e-mail, IRC, MS Office, etc.
• Equipment monitoring
• General understanding of TCP/IP principles
• User level experience with at least one server Operating System
• Provide remote hands and eyes support for customer issues/concerns
• General knowledge of computer system hardware setup and troubleshooting skills
• Ability to inspect and troubleshoot issues in and around electrical, mechanical and life safety equipment
• Ability to react to alarms and escalate any and all issues through escalation procedures
• Monitor data center environmental and network systems for alarms and troubleshoot under guidance of Data Center Manager
• Provide security oversight and administration based on company standards through security control program
• Perform routine physical inspections for alarm identification and operational issues based on building and equipment checklists
• Continually learn and train on duties and procedures
• Follow all safety guidelines and best practices
• Proactively manage ticket queue for timely request response and completion
• Shipping and Receiving functions
• Assist Lead Operations Technician and/or Data Center Manager with other facility related tasks
• Other duties/responsibilities as assigned by the Lead Operations Technician or Data Center Manager
Qualifications:
Required:
• Associate’s degree, or equivalent experience and two years working experience in a customer service/help desk environment and IT-related certifications.
• General knowledge of TCP/IP.
• Through understanding of LAN and WAN technology.
• Must be able to work around electrical and mechanical equipment to take readings.
• Must demonstrate personal motivation and enthusiasm.
• Values continuous learning and self-improvement.
• Previous customer interaction experience.
• Must possess problem solving abilities for complex problems.
• Ability to make decisions with strong processing skills.
• Strong written and verbal communication skills; must communicate effectively and in a professional manner.
• Able to handle multiple tasks, manage priorities, and remain professional at all times.
• Able to identify and resolve issues effectively.
• Must have the ability to distinguish low impact from high impact problems with little direction.
• Able to understand complex solutions and relay effectively to customers.
• Must have a high degree of accuracy and attention to detail.
• Intermediate PC/Internet literacy.
• Previous experience with a ticketing system.
• Must possess strong interpersonal techniques, is positive, pleasant, respectful and customer focused.
• Must have courteous and efficient telephone manner.
Preferred:
• Previous cabling experience (Copper/Coax/Fiber preferred.)
• A detailed base of technical knowledge regarding mainframe and PC hardware, operating systems, networks and communications protocols desired.
Company:
TierPoint is an enterprise data center company that provides secure, connected IT platform solutions for digital transformation initiatives. Founded in 2010, the company is headquartered in St Louis, USA, with a team of 501-1000 employees. The company is currently Late Stage.
What TierPoint employees say
Pay
Benefits
Hours and flexibility
Workplace
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About TierPoint
Sourced by ZipRecruiter
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Saint Louis, MO, US
Year founded
2010