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LMS Support Assistant

IntelliTec Colleges Corporate Office – Colorado Springs, CO

We are currently seeking a Full-Time LMS Support Assistant for our Corporate office in Colorado Springs , CO.

About IntelliTec:

IntelliTec Colleges, founded in 1965, started with a simple goal to provide skilled workers to the Colorado Springs community. We soon realized that education was more than just passing along a skill. We noticed that providing a student with an education for a specific skill set would often completely change their lives, and that inspired us to help make that change for as many students as we could. We’ve now been accomplishing our goal for over 50 years across our four campuses, three residing in Colorado and one in Albuquerque, NM. Our mission is to build a better community through quality and excellence in career training, and that means preparing our students as best we can to be successful employees when they walk out the door. For our employees, the best days of the year are at each graduation ceremony when we get to see the look of accomplishment on the faces of our graduates as they walk across the stage, knowing they’re on to bigger and better things. Working at IntelliTec is about more than just paying the bills; it’s about making a difference.

We offer technical trades programs in topics ranging from automotive repair to assisting in a medical environment. Program offerings are based on the anticipated need of the communities we live and work in, and we consistently meet with local employers to ensure our students leave with the skills they need in order to be successful. To our own employees, we offer competitive wages, a comprehensive benefits package, and a company culture that provides our campuses with support, yet is small enough to ensure you know the company President by name. If you’re looking to make a difference in your community, then we’d love to have you!

If you are curious about our company motivation visit: https://www.youtube.com/embed/8o76FXsIBxM

Job Summary:

Provides entry-level LMS support in the implementation, maintenance, and management of digital course content across all academic programs to ensure alignment with approved curriculum, institutional policies, and accreditation standards. Assists with technical support for the College’s Learning Management System (Canvas) and related academic technologies to ensure accurate, consistent, and compliant course delivery.

Essential Duties: (in collaboration with Manager of Online Learning)

Build, copy, and update courses within Canvas using established templates and Blueprints.

• Upload and organize course materials, assignments, quizzes, and modules according to institutional standards.
• Assist in monitoring course quality, broken links, outdated content, and formatting consistency.
• Assist with maintaining and updating publisher digital resources and external e-learning platform integrations.
• Conduct routine audits to ensure all materials are captured in digital format and maintained in SharePoint and Canvas BluePrints.
• Troubleshoot common LMS issues and escalate technical concerns to appropriate personnel when necessary.
• Follow institutional policies and procedures related to curriculum implementation, documentation, and data integrity.

Secondary Duties:

• Perform other duties as assigned.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

Skills and Abilities

• Basic understanding of LMS platforms (Canvas preferred).
• Comfortable with Microsoft Office Suite.
• Strong attention to detail and organizational skills
• Effective verbal and written communication skills.
• Ability to follow standardized procedures and work collaboratively in a team environment.
• Problem-solving mindset, a willingness to learn and participate in professional development activities.

Qualifications

• Education: High school diploma or equivalent required; Associate degree preferred.
• Experience: 1+ years of technology integration in an education setting preferred.
• License(s)/Certification(s) N/A

Physical Demands and Working Conditions

This position requires light work, occasionally lifting up to 20 pounds while frequently lifting up to 10 pounds. Administrative work requires sitting for long periods of time and consistent use of a computer. Position is required to express complex topics through speech and written communication. The worker may be occasionally exposed to adverse environmental conditions and chemical odors travelling to campus locations. This position may require driving to other campus locations.

Working Hours

Schedule is a 40-hour work week to meet campus and program needs with the ability to work a flexible schedule including morning, afternoon and/or evening hours.