CORE VALUESAt Lightning Transportation, our core values are our guide to shape our culture. By integrating these principles into our daily operations, we aim to create a positive impact on our employees, customers, and the world around us.
Built to Serve – Driven by a genuine desire to make a difference, embracing change and showing up fully committed to the vision.
Hard Working – Going above and beyond to achieve our goals and deliver exceptional service.
Customer Focused – Building long-term relationships based on trust, transparency, and exceptional service
Others First – Treating every employee with respect, empathy, and fairness.
GENERAL DESCRIPTION OF POSITIONOur Entry-Level Tech Admin role is for individuals pursuing a career in technology who demonstrate curiosity to learn industry-specific software while supporting the company’s growth in technology operations through system improvements and user experience enhancement.
- This position requires working onsite and does not provide the option for remote or hybrid work.
ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide frontline user support for industryspecific software (TMS and SME systems) and process monitoring.
- Monitor processes imaging, email administration, software integrations, and RPA.
- Oversee equipment lifecycle: laptops, phones, office hardware, inventory & issuance.
- Coordinate equipment troubleshooting and replacement with IT vendor.
- Support testing for upgrades, enhancements, and automation rollouts.
- Develop and enhance basic knowledge of SQL querying and reporting skillset.
- Create and maintain technical documentation, training videos, user guides, and other resources.
- Implement EOS within your position to enhance your skills and productivity while continually promoting the company’s core values.
- Perform any other related duties as required or assigned.
TO BE SUCCESSFUL, YOU SHOULD HAVE- Base knowledge understanding of SQL Query, Data Analysis and reporting.
- Related experience, education, technical training, or certification, of one or more of these qualifications is preferred.
- Aptitude for trucking and logistics operations, with a willingness to learn industry processes and systems.
PHYSICAL DEMANDS- Lifting/pushing/pulling less than 50lbs
- Office setting with temperaturecontrolled offices with moderate noise levels.
- Outside work is limited.
BENEFITS- Paid Time Off and Holidays
- Medical, Dental, and Vision Insurance
- Health Reimbursement Arrangement (HRA)
- Life Insurance
- Employee Assistance Program
- 401k
- Tuition Reimbursement
- Career Growth Opportunities