Summary The IT Support Specialist (Tier 1&2 Hybrid) will be the primary point of contact for internal technical assistance at AVB Bank, while also owning escalations through resolution for more ...
Summary The IT Support Specialist (Tier 1&2 Hybrid) will be the primary point of contact for internal technical assistance at AVB Bank, while also owning escalations through resolution for more ...
IT Support Specialist I
Tulsa, OK · On-site
The IT Support Specialist is responsible for administration and internal support of end-user computers, printers, mobile devices, and related equipment. They provide prompt tier 1 and 2 tech support ...
Posted today
IT Support Specialist I
Tulsa, OK · On-site
The IT Support Specialist is responsible for administration and internal support of end-user computers, printers, mobile devices, and related equipment. They provide prompt tier 1 and 2 tech support ...
Posted today
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Entry Level It Support information
See Tulsa, OK salary details
$10.76 - $11.96
1% of jobs
$11.96 - $13.15
4% of jobs
$14.09 is the 25th percentile. Wages below this are outliers.
$13.15 - $14.35
25% of jobs
$14.35 - $15.55
14% of jobs
The median wage is $16.01 / hr.
$15.55 - $16.75
14% of jobs
$16.75 - $17.94
10% of jobs
$18.54 is the 75th percentile. Wages above this are outliers.
$17.94 - $19.14
13% of jobs
$19.14 - $20.34
4% of jobs
$20.34 - $21.54
8% of jobs
$21.54 - $22.73
3% of jobs
$22.73 - $23.93
3% of jobs
$10
$16
$23
How much do entry level it support jobs pay per hour?
As of Aug 26, 2026, the average hourly pay for entry level it support in Tulsa, OK is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.65 per hour, depending on experience, location, and employer.
What is an entry level IT support?
Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What do entry level IT support professionals do?
Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.
What are the key skills and qualifications needed for entry level IT support?
To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.
What is the difference between Entry Level IT Support vs Help Desk Technician?
| Aspect | Entry Level IT Support | Help Desk Technician |
|---|---|---|
| Certifications | Basic certifications like CompTIA A+ | Similar certifications, often including CompTIA A+ |
| Work Environment | Corporate, small business, or IT service providers | Help desk or call center environments, remote support |
| Job Responsibilities | Basic troubleshooting, hardware/software support, network issues | Responding to user tickets, remote troubleshooting, customer communication |
| Industry Usage | Common entry point in IT departments | Frequent role in customer support and IT service companies |
Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.
What are the most commonly searched types of It Support jobs in Tulsa, OK?
The most popular types of It Support jobs in Tulsa, OK are:
What are popular job titles related to Entry Level It Support jobs in Tulsa, OK?
For Entry Level It Support jobs in Tulsa, OK, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Tulsa, OK look for?
The top searched job categories for Entry Level It Support jobs in Tulsa, OK are:
What cities near Tulsa, OK are hiring for Entry Level It Support jobs?
Cities near Tulsa, OK with the most Entry Level It Support job openings:
Full-time
Posted 18 days ago
Job description
Summary
The IT Support Specialist (Tier 1&2 Hybrid) will be the primary point of contact for internal technical assistance at AVB Bank, while also owning escalations through resolution for more complex end-user and endpoint issues. This role helps ensure our team has the functional, secure, and efficient technology they need to serve our customers by delivering day-to-day support, administering key Microsoft 365/endpoint tasks, and maintaining accurate documentation and asset records.
Primary Responsibilities
- Front-Line Support (Tier 1): Act as the first point of contact for staff regarding hardware, software, access, and connectivity issues; triage, document, and prioritize requests.
- Escalation Ownership (Tier 2): Take ownership of escalated tickets from diagnosis through resolution, coordinating with vendors/MSP when needed and communicating status to stakeholders.
- Endpoint Management: Deploy, configure, and maintain workstations, laptops, mobile devices, and peripherals (printers, scanners, etc.), including imaging/provisioning and post-deployment support of workstations.
- Identity & Microsoft 365 Support: Perform approved user lifecycle tasks (joiner/mover/leaver), license assignment, mailbox/access troubleshooting, and basic Teams/SharePoint/OneDrive support for all applicable users.
- Intune & Endpoint Security: Support device compliance, application deployment, BitLocker recovery workflows, and troubleshooting policy/application conflicts in partnership with the IT Operations Manager.
- System Maintenance: Assist with regular software updates, security patches, and basic network troubleshooting to support maintaining systems reliability.
- Voice/Collaboration Support: Support Microsoft Teams, conference room technology, and Webex (VoIP/SIP) endpoints; coordinate carrier/vendor escalation as required.
- Documentation & Asset Management: Maintain an accurate inventory of hardware assets and create/maintain "How-To" guides and runbooks for common staff technical issues.
Minimum Requirements
- 2+ years in a professional help desk, desktop support, or junior systems support role
- Technical Proficiency: Strong knowledge of Windows 10/11 and Microsoft 365 administration fundamentals (Entra ID, Exchange Online, Teams). Working knowledge of Intune (device provisioning, policy/app troubleshooting) and common endpoint security concepts.
- Networking Fundamentals: Solid understanding of TCP/IP, DNS, DHCP, and Wi-Fi troubleshooting (able to isolate workstation vs. network vs. ISP/carrier issues).
- Problem-Solving: Ability to diagnose and resolve technical issues methodically, escalating appropriately while maintaining ownership.
- Communication: Exceptional "bedside manner"; the ability to explain technical concepts to non-technical staff with patience and clarity.
- Security Mindset: Demonstrates attention to least privilege, data handling, and audit-ready processes suitable for a banking environment.
Preferred Experience
- Tier 1&2 hybrid experience
- Experience supporting Microsoft 365 in an admin or elevated support capacity (Entra ID/Azure AD, Exchange Online, Teams; Intune experience strongly preferred).
- Experience working within a regulated industry (finance, healthcare, etc.) is a plus.
- Exposure to VoIP/collaboration platforms (Webex VoIP/SIP and/or Microsoft Teams) and conference room technology.
- Relevant certifications (CompTIA A+, Network+, Security+, or Microsoft endpoint/M365 role-based certifications).
Physical Requirements
Lift (weight): 25 pounds
Frequency: Occasionally
Other: Ability to see details at a close range; ability to convey, listen to and understand information presented through spoken words and sentences; ability to efficiently process data, discern patterns, and recognize inconsistencies in information.
AVB is an EEO Employer.