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Entry Level It Network Jobs in Springfield, MA (NOW HIRING)

ServiceNet

IT Projects Engineer

Northampton, MA · On-site

$56K - $60K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The IT Projects Engineer is the go-to individual when ServiceNet opens a new program location or ... This individual will work on Unifi networking deployments, access control installations, camera ...

Pursuit Aerospace

Intern

South Windsor, CT · On-site

$14.50 - $19.50/hr

  • Medical

  • Retirement

  • PTO

Configure network switches to support segregation of operational technology assets from the IT network. * Other duties as assigned. Required Qualifications: * Pursuing a degree in Computer ...

ServiceNet

IT Projects Engineer

Northampton, MA · On-site

$56K - $60K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The IT Projects Engineer is the go-to individual when ServiceNet opens a new program location or ... This individual will work on Unifi networking deployments, access control installations, camera ...

ServiceNet

IT Helpdesk Technician

Northampton, MA · On-site

$20/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Tuition assistance IT Helpdesk Technician - Entry Level Full-time Location: Northampton, MA | Springfield, MA Pay Rate: $20/hour Schedule: Monday - Friday 9a-5p We're hiring an IT Help Desk ...

US Navy

Information Technology Professional

Rockville, CT

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... desk and user support, network and systems administration, incident response, and planned ...

US Navy

Information Technology Professional

Holyoke, MA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... desk and user support, network and systems administration, incident response, and planned ...

US Navy

Information Technology Professional

Fiskdale, MA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... desk and user support, network and systems administration, incident response, and planned ...

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All JobsIt Network JobsEntry Level It Network JobsEntry Level It Network Jobs in Springfield, MA

Entry Level It Network information

See Springfield, MA salary details

$14

$26

$38

How much do entry level it network jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for entry level it network in Springfield, MA is $26.55, according to ZipRecruiter salary data. Most workers in this role earn between $22.50 and $28.99 per hour, depending on experience, location, and employer.

What is an entry level IT network job?

Entry level IT network jobs are positions designed for individuals who are new to the field of networking and information technology. These roles typically involve tasks such as installing, configuring, and troubleshooting basic network hardware and software, monitoring network performance, and assisting with network security. Common job titles include Network Technician, Network Support Specialist, and Junior Network Administrator. These positions often require foundational knowledge of networking concepts, familiarity with operating systems, and sometimes certifications like CompTIA Network+. Entry level roles provide valuable hands-on experience and are a stepping stone to more advanced networking careers.

What are the key skills and qualifications needed to thrive as an entry level IT network professional?

To thrive as an Entry Level IT Network professional, you need a basic understanding of networking concepts, troubleshooting, and familiarity with protocols such as TCP/IP, usually supported by a relevant associate’s degree or certification like CompTIA Network+. Experience with network monitoring tools, switches, routers, and ticketing systems is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help you resolve issues and collaborate with team members. These skills and qualities are vital for ensuring network reliability, minimizing downtime, and supporting organizational IT infrastructure.

What are some common challenges faced by entry level IT network professionals, and how can they be addressed?

Entry-level IT network professionals often encounter challenges such as troubleshooting unfamiliar network issues, managing multiple support tickets simultaneously, and adapting to rapidly changing technologies. These challenges can be addressed by actively seeking mentorship from experienced team members, participating in ongoing training, and utilizing internal documentation and knowledge bases. Building strong communication skills also helps when collaborating with colleagues from other IT departments or explaining technical issues to non-technical staff.

What is the difference between Entry Level IT Network and Entry Level IT Support?

AspectEntry Level IT NetworkEntry Level IT Support
CertificationsCompTIA Network+, Cisco CCNA (basic)CompTIA A+, Microsoft Fundamentals
Work EnvironmentNetwork infrastructure, servers, routersEnd-user devices, troubleshooting, help desk
Employer UsageNetworking companies, IT departmentsHelp desks, IT support firms, corporate IT

Entry Level IT Network roles focus on configuring and maintaining network infrastructure, requiring certifications like CompTIA Network+ or Cisco CCNA. Entry Level IT Support roles involve assisting end-users with hardware and software issues, often requiring CompTIA A+ certification. Both roles are essential in IT departments but differ in daily tasks and technical focus.

What job categories do people searching Entry Level It Network jobs in Springfield, MA look for?

The top searched job categories for Entry Level It Network jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Entry Level It Network jobs?

Cities near Springfield, MA with the most Entry Level It Network job openings:

Entry Level It Network jobs near you
Infographic showing various Entry Level It Network job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $55,226 per year, or $26.6 per hour.

IT Support Professional: Information Technology- 7165

Community Health Resources

Windsor, CT • On-site

$21.50 - $29.25/hr

Full-time

Retirement, PTO

Posted 6 days ago

Job description

A career can mean different things at different workplaces. Apply now to see what it means to us and what it's like to work somewhere your voice is heard, your wellness is a priority, and your success matters.
JOB TITLE: Information Technology Support Professional
EMPLOYMENT TYPE: Full-time, 40 hours/wk
SCHEDULED HOURS: Monday-Friday, 8:00AM-4:30PM
PROGRAM/LOCATION: Information Technology, Windsor, CT
PC#: 2735
ABOUT THE POSITION:
To provide a point of contact for end users to receive a high level of support and maintenance within the organization's desktop computing environment. This includes supporting M365, software application support as well as installing, diagnosing, repairing, maintaining and upgrading all PC hardware, network and voice equipment to ensure optimal performance. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance where required.
By:
  • Professionally and positively support all facets of CHR IT Systems across multiple
  • Maintain High-level knowledge of commonly used software, hardware and
  • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
  • Handle business-critical IT tasks and system improvements
  • Research and evaluate emerging technologies, hardware, and software

DUTIES & RESPONSIBILITIES:
  • Provide first- and second-level technical support to employees through phone, email, chat, and in-person assistance.
  • Diagnose, troubleshoot, and resolve hardware, software, operating system, and connectivity issues.
  • Install, configure, maintain, and troubleshoot computers, laptops, monitors, printers, mobile devices, and other IT equipment.
  • Create, configure, and manage user accounts, passwords, permissions, and access to applications and systems.
  • Support Microsoft Windows, Microsoft 365, collaboration tools, and other business applications.
  • Assist with network connectivity, Wi-Fi, VPN, printers, and other infrastructure-related issues.
  • Manage and document support requests using a ticketing/help desk system.
  • Escalate complex technical issues to appropriate IT personnel or vendors when necessary.
  • Maintain accurate documentation of IT procedures, configurations, inventory, and troubleshooting solutions.
  • Assist with software deployments, system upgrades, hardware refreshes, and IT projects.
  • Monitor and follow established cybersecurity, data protection, access control, and IT security policies.
  • Provide user training and guidance on technology, applications, cybersecurity awareness, and best practices.
  • Assist with IT asset management, including inventory, deployment, maintenance, and retirement of equipment.
  • Participate in backup, disaster recovery, and business continuity activities as assigned.
  • Stay current with emerging technologies and recommend improvements that enhance productivity, reliability, and security.
  • Perform other IT-related duties as assigned.

QUALIFICATIONS:
Education: Certificate or Associate's Degree in Computer Science, Bachelor's or equivalent in Computer Science, Information Systems or related field preferred.
Required Experience:
  • Associate degree in Information Technology, Computer Science, or a related field, or equivalent combination of education and experience.
  • 2+ years of experience providing technical support in a professional environment.
  • Strong knowledge of Windows operating systems, Microsoft 365, common business applications, and computer hardware.
  • Working knowledge of networking concepts, including TCP/IP, DNS, DHCP, Wi-Fi, and VPN.
  • Experience with help desk/ticketing systems and remote support tools.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Strong customer service skills and the ability to work effectively with users of varying technical abilities.
  • Ability to prioritize multiple requests and manage time effectively.

Preferred Qualifications
  • Experience with Active Directory or Microsoft Entra ID.
  • Experience supporting Microsoft 365 administration.
  • Familiarity with endpoint management and mobile device management tools.
  • Knowledge of cybersecurity principles and IT security best practices.
  • Experience with IT asset management and software deployment.
  • Relevant certifications such as CompTIA A+, Network+, Microsoft, ITIL, or similar credentials.

Licensure/Certification/Registration: A+ certification, MCP or IT Support Certification a plus
WHY CHR:
  • Voted Top Workplace 13 years in a row!
  • Generous paid time off, including your birthday!
  • 403b Retirement Plan contributions
  • Competitive insurance premiums
    • Discounts on pet, auto, and home insurances as well!
  • Education and licensure reimbursement
    • NHSC loan repayment program offered at select sites!
    • Tuition Reimbursement/Professional Development program
  • Career development
    • Internal career fairs- meet directly with a recruiter and discuss your career goals
    • Plenty of growth opportunities
    • Free trainings, clinical supervision, and mentoring available at many programs
  • Robust wellness program
    • Annual wellness stipend
    • 3 free confidential counseling sessions available 24/7 to employees and household dependents through an employee assistance program
    • FREE premium subscription to the Calm app (meditations, music, sleep stories and more!) for you and up to 5 family members
    • Virtual bring your pet to work lunches, free weekly yoga, employee appreciation events, and more!
  • Ample opportunities to get involved and have your voice heard
    • Employee-lead resource groups
    • Leadership luncheons with our CEO
    • Join any one of our agency committees!
  • Stay informed with frequent updates
    • Weekly video messages directly from our CEO
    • Monthly newsletters
  • And much, much more...!

*Many of the benefits listed above are available to all staff regardless of hours worked! Please note that some of the listed benefits may be subject to eligibility.
COMPENSATION*:
$23.9216/hour minimum and up, dependent upon experience.
*Actual rates are determined at the time of offer and are based off relevant experience, as well as adherence to our internal equity policy. Many of our positions offer program/location differentials and/or sign-on incentives. (Please note, for part-time positions this range would be pro-rated based on hours worked)
CHR is an EEO and we encourage all to apply.
Take the first step to a meaningful career and apply to CHR today!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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