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Entry Level It Jobs Jobs (NOW HIRING)

Key words - tech, IT services, help desk, IT support, Entry level IT position, cabling jobs Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to ...

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The Equipment Installer (IT Equipment) Entry Level plays a vital role in setting up and configuring essential IT hardware within a collaborative and cross-functional team environment consisting of IT ...

Service Desk Analyst I

Newark, OH · On-site

$18.75 - $25.75/hr

Bachelor's degree in computer science or related field preferred * 1-2yrs experience in entry level ... TRAVEL REQUIREMENTS AND OTHER INFORMATION Ability to sit for extended periods of time. Ability to ...

Service Desk Analyst l

Youngstown, OH · On-site

$19.25 - $26.25/hr

... and IT services. The Service Desk Analyst I will be the primary point of contact for client ... entry-level IT certifications (e.g., CompTIA A+) • Experience working in a ticket-based support ...

Service Desk Analyst l

Pittsburgh, PA · On-site

$20 - $27.25/hr

... and IT services. The Service Desk Analyst I will be the primary point of contact for client ... entry-level IT certifications (e.g., CompTIA A+) • Experience working in a ticket-based support ...

Service Desk Analyst l

Columbus, OH · On-site

$19.75 - $27/hr

... and IT services. The Service Desk Analyst I will be the primary point of contact for client ... entry-level IT certifications (e.g., CompTIA A+) • Experience working in a ticket-based support ...

Service Desk Analyst l

Pittsburgh, PA · On-site

$20 - $27.25/hr

RedHelm is redefining technology partnerships with a focus on cybersecurity and IT services. They ... entry-level IT certifications (e.g., CompTIA A+) • Experience working in a ticket-based support ...

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Entry Level It Jobs information

What is the difference between Entry Level IT Jobs vs Help Desk Technician?

AspectEntry Level IT JobsHelp Desk Technician
Required CredentialsHigh school diploma or associate's degree, certifications like CompTIA A+High school diploma or equivalent, CompTIA A+ often preferred
Work EnvironmentVarious settings including offices, data centers, remotePrimarily office-based, help desk support
Employer & Industry UsageIT departments across industries, tech companies, small businessesIT support teams in organizations, tech support services
Common Search & ComparisonEntry Level IT Jobs vs Help Desk Technician

Entry Level IT Jobs encompass a broad range of roles such as support, network, and system administration, often requiring foundational certifications. Help Desk Technicians are a specific type of entry-level role focused on providing technical support and troubleshooting. While both roles share similar credentials and work environments, Help Desk Technicians primarily handle user support and issue resolution.

What cities are hiring for Entry Level It Jobs jobs? Cities with the most Entry Level It Jobs job openings:
IT Help Desk Specialist - Jacksonville

IT Help Desk Specialist - Jacksonville

UHS

Jacksonville, FL

Full-time

Posted 11 days ago


Universal Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 247 frontline employees who took The Breakroom Quiz

452nd of 869 rated healthcare providers


Job description

The IT Help Desk Specialist will work in a pleasant, professional, and efficient manner, a combination of duties mainly related, but not limited to, the coordination of phone, in-person and computer support. Thus, the IT Help Desk Specialist provides a heavy degree of interaction with staff which makes it an excellent position for entry level IT professionals. The role requires someone that can adapt to changes in the work environment and is able to manage competing demands. This is a full-time position that requires day, evening and weekend availability and is located at the Keiser University campus and can sometimes require travel to other locations. The IT Help Desk Specialist is responsible for:

  • The installation, assembly and configuring of computers, monitors, network devices and peripherals such as printers, scanners, switches, and related hardware.
  • Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, LAN/WAN network and peripheral equipment problems; makes repairs and corrections where required.

KNOWLEDGE, SKILLS, AND EXPERIENCE

Below is an inclusive but not exhaustive list of various knowledge, skills, and other characteristics that are necessary for effective performance in this position.

Knowledge

  • Entry level IT support
  • Knowledge of Microsoft programs (i.e., Word, Excel, Outlook, Access, and PowerPoint)
  • Knowledge of hardware and software support (RAM, SSD and Printers)
  • Knowledge of VOIP systems.
  • Knowledge of Routers and Switches
  • Networking essentials
  • Entra and Intune basics

Skills

  • Must be able to handle multiple tasks
  • Must have excellent verbal and written skill
  • Excellent troubleshooting, time, and management skills
  • Follow process and procedures as documented and communicated
  • Demonstrates attention to detail.
  • Excellent customer service skills.
  • Basic Understanding of TCP/IP and DHCP
  • Basic Understanding of Active Directory
  • Basic Understanding of Microsoft Entra
  • Basic Understanding of Microsoft Intune

Abilities

  • Synthesize complex or diverse information; collects and researches data; uses intuition and experience to complement data.
  • Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
  • Generates creative solutions; translates concepts and information into images; uses feedback to modify designs; applies design principles.
  • Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
  • Understands business implications of decisions; aligns work with strategic goals.
  • Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; supports affirmative action and respects diversity.
  • Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence.
  • Prioritizes and plans work activities; sets goals and objectives; develops realistic action plans.
  • Ability to respond to common inquiries or complaints from customers.
  • Strives to continuously build knowledge and skills.

The IT Help Desk Specialist must have the following:
An associate degree in MIS or related field is preferred. Other combinations of education and experience may be considered.
Working knowledge of personal computer operating systems, networking systems and applications software Windows based.
Analytical/problem solving, leadership, organizational, communication, and interpersonal skills.

What Universal Health Services employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Universal Health Services

Sourced by ZipRecruiter

Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US