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Entry Level It Jobs Jobs (NOW HIRING)

Help Desk Trainee

Monmouth Junction, NJ · On-site

$20.50 - $27.50/hr

Internship or entry-level IT experience is acceptable * Associate's or Bachelor's degree in IT, Computer Science, or related field (preferred) * Relevant certifications (e.g., CompTIA A+) are a plus

Help Desk Trainee

Monmouth Junction, NJ · On-site

$20.50 - $27.50/hr

Internship or entry-level IT experience is acceptable * Associate's or Bachelor's degree in IT, Computer Science, or related field (preferred) * Relevant certifications (e.g., CompTIA A+) are a plus

With broad capabilities across IT managed services, cybersecurity, cloud migration and application ... CompTIA A+ certification - (Preferred) confirms entry-level IT employees' competence in basic ...

We are seeking a motivated and customer-focused IT Helpdesk Level I professional for a temporary ... This is an entry-level position. Responsibilities include: * Answering phone calls and emails:

With broad capabilities across IT managed services, cybersecurity, cloud migration and application ... CompTIA A+ certification - (Preferred) confirms entry-level IT employees' competence in basic ...

You will receive top quality instruction that Kanshe Infotech is famous for Online IT training. ... We offer you: Entry level IT opportunities for OPT, LI, L2, and H4EAD. We provide training and ...

With broad capabilities across IT managed services, cybersecurity, cloud migration and application ... CompTIA A+ certification - (Preferred) confirms entry-level IT employees' competence in basic ...

... for Online IT training. • Trainees will receive immediate response to any training related ... We offer you: Entry level IT opportunities for OPT, LI, L2, and H4EAD. • We provide training and ...

Service Desk Analyst I

Newark, OH · Hybrid

$18.75 - $25.75/hr

Bachelor's degree in computer science or related field preferred * 1-2yrs experience in entry level ... TRAVEL REQUIREMENTS AND OTHER INFORMATION Ability to sit for extended periods of time. Ability to ...

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Junior IT Technician

Denver, CO · On-site

$45K - $50K/yr

Entry-Level IT Technician (Onsite / Hands-On Support) Are you looking for an entry-level IT role where you can work hands-on with equipment, support real users, and build practical experience in the ...

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Entry Level It Jobs information

What is the difference between Entry Level IT Jobs vs Help Desk Technician?

AspectEntry Level IT JobsHelp Desk Technician
Required CredentialsHigh school diploma or associate's degree, certifications like CompTIA A+High school diploma or equivalent, CompTIA A+ often preferred
Work EnvironmentVarious settings including offices, data centers, remotePrimarily office-based, help desk support
Employer & Industry UsageIT departments across industries, tech companies, small businessesIT support teams in organizations, tech support services
Common Search & ComparisonEntry Level IT Jobs vs Help Desk Technician

Entry Level IT Jobs encompass a broad range of roles such as support, network, and system administration, often requiring foundational certifications. Help Desk Technicians are a specific type of entry-level role focused on providing technical support and troubleshooting. While both roles share similar credentials and work environments, Help Desk Technicians primarily handle user support and issue resolution.

What cities are hiring for Entry Level It Jobs jobs? Cities with the most Entry Level It Jobs job openings:
Help Desk Trainee

Help Desk Trainee

First Soft Solutions

Monmouth Junction, NJ • On-site

$20.50 - $27.50/hr

Full-time

Posted 9 days ago


Job description

This position is open only to candidates who are U.S. Citizens or Green Card holders. No visa sponsorship or third-party candidates will be considered.
Job Description

The Help Desk Trainee will provide entry-level technical support within an IT environment, assisting users with hardware, software, and system-related issues. This role focuses on maintaining smooth day-to-day IT operations, delivering timely support, and ensuring a high level of customer service.

Key Responsibilities

  • Provide Level 1 technical support for desktops, laptops, and peripherals
  • Troubleshoot basic hardware and software issues
  • Install, configure, and update operating systems and applications
  • Support and maintain printers, scanners, and office equipment
  • Assist users with login issues, password resets, and access requests
  • Respond to help desk tickets, emails, and phone inquiries
  • Perform data entry and maintain accurate IT records/documentation
  • Escalate unresolved or complex issues to senior IT staff
  • Maintain IT inventory and asset tracking
  • Ensure a professional and customer-focused support experience

Experience & Qualifications Required

  • 0–2 years of experience in IT support, help desk, or related role
  • Internship or entry-level IT experience is acceptable
  • Associate’s or Bachelor’s degree in IT, Computer Science, or related field (preferred)
  • Relevant certifications (e.g., CompTIA A+) are a plus
  • Strong willingness to learn and grow in IT support

Technical Skills

  • Basic knowledge of:
  • Windows Operating Systems (Windows 10/11)
  • Microsoft Office Suite (Outlook, Word, Excel)
  • Familiarity with:
  • Desktop/laptop troubleshooting
  • Printer installation and support
  • Basic networking concepts (IP, connectivity issues)
  • Exposure to help desk/ticketing systems (ServiceNow, Jira, etc.) is a plus
  • Ability to install and configure standard software applications

Soft Skills

  • Strong communication skills (verbal & written)
  • Customer service-oriented mindset
  • Good problem-solving ability
  • Attention to detail and organizational skills
  • Ability to multitask and work in a structured environment

First Soft Solutions logo

About First Soft Solutions

Sourced by ZipRecruiter

First Soft Solutions custom application Development and Maintenance Services are designed to enable you to lower the total cost of ownership and the required quality for your application. While all application Development Outsourcing is Technically custom, The difference is that packaged applications were designed with a general set of features to be used by a broad range of users. Custom application development is capable of producing practically any feature you may desire for your site. Time and money are virtually the only limiting factors. Our goal is to provide Clients with the Solution that fits their specific and unique needs while giving them the knowledge they need to operate and maintain the New Systems and Software. Our allegiance is to the best solution for our Clients. Our experience and knowledgeable consultants are ready to go above and beyond expectations to assist you in obtaining your goals. We can also provides expert project management throughout the entire project life cycle.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

East Brunswick, NJ, US

Year founded

2006