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Entry Level Information Technology Jobs in Normal, IL

Varsity Tutors

CompTIA A+ Tutor

Normal, IL · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

AVS Bio

AVS Bio Poultry House Operator

Roanoke, IL · On-site

$22/hr

... entry-level, healthcare, or service-industry backgrounds! Location: Washburn, IL (No Relocation ... Regularly provides information to and receives information from/through various technologies, media ...

All JobsInformation Technology JobsEntry Level Information Technology JobsEntry Level Information Technology Jobs in Normal, IL

Entry Level Information Technology information

See Normal, IL salary details

$11

$22

$38

How much do entry level information technology jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for entry level information technology in Normal, IL is $22.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.03 per hour, depending on experience, location, and employer.

What is an entry level information technology job?

Entry level information technology (IT) jobs are positions designed for individuals who are new to the IT field, often requiring little to no professional experience. These roles typically involve basic technical support, troubleshooting hardware and software issues, assisting with network maintenance, and helping users with IT-related problems. Common titles include IT Support Specialist, Help Desk Technician, and Junior Systems Administrator. Entry level IT jobs provide foundational experience and skills that can lead to more advanced roles in the industry.

Which is the easiest entry level information technology job to get?

Help desk technician roles are often considered the easiest entry-level IT jobs to obtain because they typically require basic technical knowledge, customer service skills, and may only need certifications like CompTIA A+. These positions often have high turnover and are available to candidates with minimal experience, making them accessible for newcomers to the IT field.

What are some common challenges faced by entry-level IT professionals, and how can they overcome them?

Entry-level IT professionals often encounter challenges such as adapting to rapidly changing technologies, troubleshooting unfamiliar issues, and effectively communicating technical information to non-technical colleagues. To overcome these hurdles, it's helpful to proactively seek mentorship, participate in team discussions, and utilize online learning resources to stay current. Building strong problem-solving skills and a collaborative attitude can also make it easier to navigate the fast-paced IT environment and contribute positively to the team.

How to get an entry level information technology job with no experience?

To secure an entry-level information technology job with no experience, focus on developing foundational skills such as basic networking, troubleshooting, and familiarity with operating systems. Earning relevant certifications like CompTIA A+ or Network+ can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can demonstrate your abilities to employers.

What is the best entry-level job in the information technology field?

An entry-level IT support specialist or help desk technician is often considered one of the best starting roles in the field, as it provides foundational technical skills, customer service experience, and exposure to hardware, software, and networking. These roles typically require basic knowledge of operating systems, troubleshooting, and certifications like CompTIA A+ and can lead to more advanced positions in cybersecurity, network administration, or systems analysis.

What is the difference between Entry Level Information Technology vs Help Desk Technician?

AspectEntry Level Information TechnologyHelp Desk Technician
Required CredentialsAssociate's degree or relevant certifications (e.g., CompTIA A+)Associate's degree or certifications (e.g., CompTIA A+)
Work EnvironmentVaries across IT departments, including hardware, software, and network supportPrimarily customer support, troubleshooting, and technical assistance
Employer & Industry UsageUsed across various industries for general IT support rolesCommonly found in organizations with internal IT support teams
Search & Comparison IntentUnderstanding entry-level IT roles and career pathsFocusing on technical support and troubleshooting skills

Entry Level Information Technology roles encompass a broad range of support and technical tasks across different IT domains, while Help Desk Technicians specifically focus on providing technical support and troubleshooting assistance to end-users. Both roles often require similar certifications and work environments, but their scope and daily responsibilities differ slightly.

What are the key skills and qualifications needed to thrive as an entry level information technology professional?

To thrive as an Entry Level Information Technology professional, you need a basic understanding of computer systems, networks, troubleshooting, and often a relevant degree or IT certifications such as CompTIA A+ or Network+. Familiarity with operating systems, ticketing systems, and common office software is typically required. Strong problem-solving skills, attention to detail, and effective communication help you stand out in this position. These skills and qualities are important because they enable efficient support, minimize downtime, and ensure smooth IT operations for organizations.
What are the most commonly searched types of Information Technology jobs in Normal, IL? The most popular types of Information Technology jobs in Normal, IL are:
What are popular job titles related to Entry Level Information Technology jobs in Normal, IL? For Entry Level Information Technology jobs in Normal, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Information Technology jobs in Normal, IL look for? The top searched job categories for Entry Level Information Technology jobs in Normal, IL are:
What cities near Normal, IL are hiring for Entry Level Information Technology jobs? Cities near Normal, IL with the most Entry Level Information Technology job openings:
Entry Level Information Technology jobs near you
Infographic showing various Entry Level Information Technology job openings in Normal, IL as of July 2026, with employment types broken down into 25% Full Time, and 75% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $46,097 per year, or $22.2 per hour.

IT Support Specialist I

Illinois State Credit Union

Normal, IL • On-site

$19 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Description

About Us

Illinois State Credit Union (ISCU) is a member-owned financial cooperative serving roughly 18,000 members across five branches in Illinois. We exist to help our members reach their financial goals, and we believe the way we make people feel is the most powerful product we offer. Every team member plays a part in delivering that experience. 


Position Summary

This full-time entry level IT position is responsible for providing first-level technical support to employees by troubleshooting hardware, software, network, and technology-related issues. This position serves as the primary point of contact for help desk requests and assists with maintaining end-user systems, equipment deployments, account administration, and technology support across the organization. The ideal candidate demonstrates strong customer service skills, technical aptitude, and a willingness to learn. 


Work Environment

This position operates primarily in an office environment and requires the employee to perform their duties on-site at our Center St. location. The role provides support to employees across all credit union locations. The role will require occasional between branch facilities and participation in technology projects outside normal business hours. The position also requires a rotating on-call schedule for Saturday support.  


Essential Duties and Responsibilities

  •  Provide first-level support for desktop, laptop, printer, mobile device, network and peripheral issues. 
  • Respond to and resolve help desk tickets in a timely and professional manner. 
  • Install, configure, and maintain computer hardware and software. 
  • Assist with user account creation, modification, and termination activities. 
  • Support Microsoft 365 applications including Outlook, Teams, Word, Excel, and SharePoint. 
  • Troubleshoot network connectivity, VPN, and remote access issues. 
  • Document technical issues, resolutions, and procedures within the ticketing system. 
  • Assist with workstation deployments, upgrades, and equipment replacements. 
  • Participate in onboarding and offboarding processes for employees. 
  • Maintain inventory records for technology assets. 
  • Follow IT security policies and assist with cybersecurity best practices. 
  • Escalate complex technical issues to senior IT staff when necessary. 
  • Assist with technology projects and system implementations as assigned. 
  • Perform other duties as assigned. 
  • Help support credit union Core functionality 
  • Coordination with vendors 


Requirements

Required Qualifications

  • Basic understanding of Windows operating systems and desktop support. 
  • Knowledge of Microsoft 365 applications and services. 
  • Strong problem-solving and troubleshooting skills. 
  • Excellent verbal and written communication skills. 
  • Ability to prioritize workload and manage multiple tasks. 
  • Commitment to providing exceptional customer service. 
  • Valid driver's license to travel between branches
  • High school diploma or equivalent required

Preferred Qualifications 

  • CompTIA A+, Network+, or similar technical certification. 
  • Experience with Active Directory and Microsoft Entra ID. 
  • Experience supporting Microsoft Teams and SharePoint. 
  • Familiarity with endpoint management tools such as Microsoft Intune. 
  • Prior customer service or technical support experience. 
  • Microsoft 365 and Copilot experience
  • Experience with ticketing systems
  • Cybersecurity awareness
  • Core banking and financial institution technologies
  • Associate degree, technical training, or equivalent experience preferred 

Knowledge, Skills, and Abilities 

  • Ability to diagnose and resolve common technical issues. 
  • Strong attention to detail and organizational skills. 
  • Ability to communicate technical concepts to non-technical users. 
  • Ability to work independently and within a team environment. 
  • Willingness to learn new technologies and technical processes. 
  • Understanding of cybersecurity principles and data protection practices. 

Physical Requirements 

  • Ability to sit, stand, walk, bend, and lift equipment up to 50 pounds. 
  • Ability to travel between branch and office locations as needed. 
  • Ability to work occasional after-hours maintenance of windows or technology deployments. 

Other Information

  • Health, Dental, Vision
  • 401k
  • Paid Time Off
  • Holidays
  • Life Insurance
  • Long-Term Disability

Illinois State Credit Union is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy and gender identity), sexual orientation, national origin, age, disability, genetic information, or veteran status.  Accommodations may be available upon request.

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