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Entry Level Information Technology Jobs in Kent, WA

AMS Technology

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Tier 1 Onsite Technician

Puyallup, WA · On-site

$23.50 - $25.50/hr

Experience: Entry level to 1-2 years of experience in an IT support role (MSP experience is a major plus). * OS Knowledge: Strong familiarity with Windows 10/11 and macOS environments. * Software ...

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All JobsInformation Technology JobsEntry Level Information Technology JobsEntry Level Information Technology Jobs in Kent, WA

Entry Level Information Technology information

See Kent, WA salary details

$12

$25

$44

How much do entry level information technology jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level information technology in Kent, WA is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $26.59 per hour, depending on experience, location, and employer.

What is an entry level information technology job?

Entry level information technology (IT) jobs are positions designed for individuals who are new to the IT field, often requiring little to no professional experience. These roles typically involve basic technical support, troubleshooting hardware and software issues, assisting with network maintenance, and helping users with IT-related problems. Common titles include IT Support Specialist, Help Desk Technician, and Junior Systems Administrator. Entry level IT jobs provide foundational experience and skills that can lead to more advanced roles in the industry.

What are the key skills and qualifications needed to thrive as an entry level information technology professional?

To thrive as an Entry Level Information Technology professional, you need a basic understanding of computer systems, networks, troubleshooting, and often a relevant degree or IT certifications such as CompTIA A+ or Network+. Familiarity with operating systems, ticketing systems, and common office software is typically required. Strong problem-solving skills, attention to detail, and effective communication help you stand out in this position. These skills and qualities are important because they enable efficient support, minimize downtime, and ensure smooth IT operations for organizations.

What are some common challenges faced by entry-level IT professionals, and how can they overcome them?

Entry-level IT professionals often encounter challenges such as adapting to rapidly changing technologies, troubleshooting unfamiliar issues, and effectively communicating technical information to non-technical colleagues. To overcome these hurdles, it's helpful to proactively seek mentorship, participate in team discussions, and utilize online learning resources to stay current. Building strong problem-solving skills and a collaborative attitude can also make it easier to navigate the fast-paced IT environment and contribute positively to the team.

What is the difference between Entry Level Information Technology vs Help Desk Technician?

AspectEntry Level Information TechnologyHelp Desk Technician
Required CredentialsAssociate's degree or relevant certifications (e.g., CompTIA A+)Associate's degree or certifications (e.g., CompTIA A+)
Work EnvironmentVaries across IT departments, including hardware, software, and network supportPrimarily customer support, troubleshooting, and technical assistance
Employer & Industry UsageUsed across various industries for general IT support rolesCommonly found in organizations with internal IT support teams
Search & Comparison IntentUnderstanding entry-level IT roles and career pathsFocusing on technical support and troubleshooting skills

Entry Level Information Technology roles encompass a broad range of support and technical tasks across different IT domains, while Help Desk Technicians specifically focus on providing technical support and troubleshooting assistance to end-users. Both roles often require similar certifications and work environments, but their scope and daily responsibilities differ slightly.

How to get an entry level information technology job with no experience?

To secure an entry-level information technology job with no experience, focus on developing foundational skills such as basic networking, troubleshooting, and familiarity with operating systems. Earning relevant certifications like CompTIA A+ or Network+ can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can demonstrate your abilities to employers.

What is the best entry-level job in the information technology field?

An entry-level IT support specialist or help desk technician is often considered one of the best starting roles in the field, as it provides foundational technical skills, customer service experience, and familiarity with operating systems, hardware, and troubleshooting tools. These roles typically require basic certifications like CompTIA A+ and offer opportunities for advancement into network administration, cybersecurity, or systems analysis.

Which is the easiest entry level information technology job to get?

Help desk technician roles are often considered the easiest entry-level IT jobs to obtain because they typically require basic technical knowledge, customer service skills, and may only need certifications like CompTIA A+. These positions often have high turnover and are available in many organizations, making them accessible for beginners.

What are the most commonly searched types of Information Technology jobs in Kent, WA?

The most popular types of Information Technology jobs in Kent, WA are:

What job categories do people searching Entry Level Information Technology jobs in Kent, WA look for?

The top searched job categories for Entry Level Information Technology jobs in Kent, WA are:

What cities near Kent, WA are hiring for Entry Level Information Technology jobs?

Cities near Kent, WA with the most Entry Level Information Technology job openings:

Entry Level Information Technology jobs near you
Infographic showing various Entry Level Information Technology job openings in Kent, WA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $53,227 per year, or $25.6 per hour.

IT Support Technician I

Adaptive Biotechnologies

Seattle, WA

$27.17 - $40.72/hr

Full-time

Posted 17 days ago

Job description

Position Overview

The IT Support Technician I provides front-line end-user support to Adaptive employees, including onsite and remote users.  In this role, you will serve as a key point of contact for end users, assisting with hardware, software, mobile devices, Microsoft 365, and other workplace technologies while following established support processes and procedures.

Working as part of the IT Support team, you will troubleshoot and resolve routine technical issues, document your work in the IT service management system, and escalate more complex issues when needed. You will also assist with workstation deployments, inventory management, user onboarding and offboarding activities, and ongoing improvements to support documentation and processes.

This role is ideal for someone who enjoys helping others, has a strong interest in technology, and is looking to build a foundation in IT support, troubleshooting, and enterprise technology operations.

Key Responsibilities and Essential Functions

  • Provide front-line technical support to employees by responding to incidents and service requests in a timely and professional manner.
  • Troubleshoot and resolve common hardware, software, mobile device, and peripheral issues, escalating more complex issues when appropriate.
  • Support Mac and Windows workstations, Microsoft 365, Teams phones, and other approved workplace technologies.
  • Manage assigned tickets through fulfillment or escalation while maintaining accurate documentation and user communication.
  • Assist with workstation deployments, equipment moves, onboarding and offboarding activities, and other end-user support tasks.
  • Follow documented processes to support user access management and maintain compliance with company policies and security requirements.
  • Maintain accurate inventory records for company hardware and related assets.
  • Contribute to support documentation and knowledge articles to improve the employee support experience.
  • Identify opportunities to improve support processes, documentation, and service delivery.
  • All other duties as assigned.

Position Requirements

Required:

  • High school diploma or equivalent required
  • 1+ year(s) of related experience
  • Strong customer service mindset with a willingness to help others.
  • Basic understanding of computer hardware, operating systems, and common business applications.
  • Some technical support experience, coursework, internship experience, hands-on lab experience, or equivalent practical exposure.
  • Ability to follow documented procedures and ask questions when clarification is needed.
  • Strong attention to detail and ability to manage assigned work in a timely manner.
  • Clear verbal and written communication skills, including the ability to explain basic technical information to non-technical users.
  • Ability to work well in a team environment and accept coaching and feedback.
  • Demonstrated willingness to learn new technologies, troubleshooting methods, and enterprise support processes.

Preferred:

  • CompTIA A+, Network+, or similar entry-level certification.
  • Experience supporting Mac and/or Windows devices.
  • Basic understanding of computer networking concepts.
  • Familiarity with Microsoft 365 for Windows and Mac platforms.
  • Exposure to Active Directory, Entra ID, or similar identity/access tools.
  • Previous experience using ServiceNow or another ITSM/ticketing system.
  • Experience providing customer service in a professional, retail, help desk, or technical environment.

Working Conditions

Climate-controlled office environment, with occasional work in biological laboratories.

On-Site position

Physical Requirements

Able to lift 15+ pounds

Sufficient dexterity to assemble/repair computer hardware, peripherals, and associated furniture.

Compensation

Hourly Rate: $27.17 - $40.72

Possible "other compensation" elements to include:

  • equity grant
  • bonus eligible

Apply