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Entry Level Information Technology Jobs in Augusta, ME

FTI Consulting

2027 Intern - Technology

Augusta, ME · On-site

$14.75 - $19.75/hr

The internship program at FTI Consulting serves as a key pathway to entry-level consultant ... information governance, digital forensics, data privacy, document review consulting as well as ...

FTI Consulting

2027 Intern - Technology

Auburn, ME

$16.25 - $21.50/hr

The internship program at FTI Consulting serves as a key pathway to entry-level consultant ... information governance, digital forensics, data privacy, document review consulting as well as ...

FTI Consulting

2027 Intern - Technology

Lewiston, ME · On-site

$16 - $21.25/hr

The internship program at FTI Consulting serves as a key pathway to entry-level consultant ... information governance, digital forensics, data privacy, document review consulting as well as ...

FTI Consulting

2027 Intern - Technology

Augusta, ME

$14.75 - $19.75/hr

The internship program at FTI Consulting serves as a key pathway to entry-level consultant ... information governance, digital forensics, data privacy, document review consulting as well as ...

FTI Consulting

2027 Intern - Technology

Lewiston, ME

$16 - $21.25/hr

The internship program at FTI Consulting serves as a key pathway to entry-level consultant ... information governance, digital forensics, data privacy, document review consulting as well as ...

FTI Consulting

2027 Intern - Technology

Auburn, ME · On-site

$16.25 - $21.50/hr

The internship program at FTI Consulting serves as a key pathway to entry-level consultant ... information governance, digital forensics, data privacy, document review consulting as well as ...

VHB

Entry Level Planner

Augusta, ME · Hybrid

$64K - $66K/yr

Prepare written documents, summarize information collected by others, and assemble reports ... We foster a technology-empowered, peopledriven, futureready culture where agility, innovation, and ...

VHB

Entry Level Planner

Augusta, ME · Hybrid

$64K - $66K/yr

Prepare written documents, summarize information collected by others, and assemble reports ... We foster a technology-empowered, peopledriven, futureready culture where agility, innovation, and ...

Xerox

Delivery Driver - Augusta, ME

Lewiston, ME · On-site

$17.50 - $22/hr

General Information City Augusta, Gardiner, Lewiston State/Province Maine Country United States ... Harnessing our leadership position in office and production print technology, we've expanded into ...

QXO

Account Executive, Entry

Auburn, ME · On-site

$36K - $62K/yr

For more information, visit QXO.com. What you'll do: * Manage and grow an assigned book of existing ... Comfort using CRM systems, sales technology, and data to manage activity and accounts. * Ability to ...

QXO

Account Executive, Entry

Auburn, ME · On-site

$36K - $62K/yr

For more information, visit QXO.com. What you will do: * Manage and grow an assigned book of ... Comfort using CRM systems, sales technology, and data to manage activity and accounts. * Ability to ...

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Entry Level Information Technology information

See Augusta, ME salary details

$11

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$38

How much do entry level information technology jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for entry level information technology in Augusta, ME is $22.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.32 per hour, depending on experience, location, and employer.

What is an entry level information technology job?

Entry level information technology (IT) jobs are positions designed for individuals who are new to the IT field, often requiring little to no professional experience. These roles typically involve basic technical support, troubleshooting hardware and software issues, assisting with network maintenance, and helping users with IT-related problems. Common titles include IT Support Specialist, Help Desk Technician, and Junior Systems Administrator. Entry level IT jobs provide foundational experience and skills that can lead to more advanced roles in the industry.

What are the key skills and qualifications needed to thrive as an entry level information technology professional?

To thrive as an Entry Level Information Technology professional, you need a basic understanding of computer systems, networks, troubleshooting, and often a relevant degree or IT certifications such as CompTIA A+ or Network+. Familiarity with operating systems, ticketing systems, and common office software is typically required. Strong problem-solving skills, attention to detail, and effective communication help you stand out in this position. These skills and qualities are important because they enable efficient support, minimize downtime, and ensure smooth IT operations for organizations.

What are some common challenges faced by entry-level IT professionals, and how can they overcome them?

Entry-level IT professionals often encounter challenges such as adapting to rapidly changing technologies, troubleshooting unfamiliar issues, and effectively communicating technical information to non-technical colleagues. To overcome these hurdles, it's helpful to proactively seek mentorship, participate in team discussions, and utilize online learning resources to stay current. Building strong problem-solving skills and a collaborative attitude can also make it easier to navigate the fast-paced IT environment and contribute positively to the team.

What is the difference between Entry Level Information Technology vs Help Desk Technician?

AspectEntry Level Information TechnologyHelp Desk Technician
Required CredentialsAssociate's degree or relevant certifications (e.g., CompTIA A+)Associate's degree or certifications (e.g., CompTIA A+)
Work EnvironmentVaries across IT departments, including hardware, software, and network supportPrimarily customer support, troubleshooting, and technical assistance
Employer & Industry UsageUsed across various industries for general IT support rolesCommonly found in organizations with internal IT support teams
Search & Comparison IntentUnderstanding entry-level IT roles and career pathsFocusing on technical support and troubleshooting skills

Entry Level Information Technology roles encompass a broad range of support and technical tasks across different IT domains, while Help Desk Technicians specifically focus on providing technical support and troubleshooting assistance to end-users. Both roles often require similar certifications and work environments, but their scope and daily responsibilities differ slightly.

How to get an entry level information technology job with no experience?

To secure an entry-level information technology job with no experience, focus on developing foundational skills such as basic networking, troubleshooting, and familiarity with operating systems. Earning relevant certifications like CompTIA A+ or Network+ can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can demonstrate your abilities to employers.

What is the best entry-level job in the information technology field?

An entry-level IT support specialist or help desk technician is often considered one of the best starting roles in the field, as it provides foundational technical skills, customer service experience, and familiarity with operating systems, hardware, and troubleshooting tools. These roles typically require basic certifications like CompTIA A+ and offer opportunities for advancement into network administration, cybersecurity, or systems analysis.

Which is the easiest entry level information technology job to get?

Help desk technician roles are often considered the easiest entry-level IT jobs to obtain because they typically require basic technical knowledge, customer service skills, and may only need certifications like CompTIA A+. These positions often have high turnover and are available in many organizations, making them accessible for beginners.

What are the most commonly searched types of Information Technology jobs in Augusta, ME?

The most popular types of Information Technology jobs in Augusta, ME are:

What cities near Augusta, ME are hiring for Entry Level Information Technology jobs?

Cities near Augusta, ME with the most Entry Level Information Technology job openings:

Entry Level Information Technology jobs near you
Infographic showing various Entry Level Information Technology job openings in Augusta, ME as of August 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $46,682 per year, or $22.4 per hour.

IT Service Desk Analyst Tier I

Hammond Lumber Company

Belgrade, ME • On-site

$15.10 - $28/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 7 days ago

Hammond Lumber Company rating

6.0

Company rating: 6.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Description

Hammond Lumber Company, voted 2025's Best Places to work in Maine, is seeking an in office IT Service Desk Analyst Tier I for our Belgrade, Maine location.


Position Summary


The Service Desk Analyst I provides first-level technical support to end users by diagnosing and resolving common IT issues related to hardware, software, and access. This role is responsible for delivering excellent customer service, accurately documenting requests, and escalating more complex issues to higher-level support teams.

This is an entry-level position ideal for candidates looking to grow their IT support career in a fast-paced, team-oriented environment.


Key Responsibilities

  • Serve as the initial point of contact for end-user IT support requests via phone, email, or ticketing system
  • Troubleshoot and resolve common issues related to Windows, Office 365, network connectivity, printers, and account access
  • Log, track, and manage incidents and service requests in the ticketing system
  • Follow established procedures for incident management and request fulfillment
  • Escalate unresolved or complex issues to Tier 2 or appropriate support teams
  • Maintain accurate and detailed documentation of issues and resolutions
  • Provide clear communication and updates to end users
  • Support onboarding and offboarding activities
  • Assist in maintaining knowledge base documentation
  • Follow IT security policies and report potential concerns

Full Time Benefits

  • Medical Insurance & Prescription Drug Plan
  • Dental Insurance
  • Flexible Spending Account
  • Health Savings Account
  • Employee Purchase Discount
  • 401(k) Plan
  • Discretionary Bonuses
  • Paid Holidays
  • Paid Time Off
  • Volunteer Time Off
  • Group Life and Accidental Death & Dismemberment Insurance
  • Short Term Disability Insurance
  • EAP and Work Life Plan
  • Paid Parental Leave
  • Employee Outings
  • Employee Charge Accounts



Requirements

Education

  • High school diploma required. Associate degree or relevant IT certifications preferred.

Experience

  • At least 6 months of experience in Enterprise IT support, help desk, or IT customer service role required. Equivalent education or training will be considered.

Technical Skills

  • Basic understanding of Windows operating systems
  • Familiarity with Microsoft Office / Microsoft 365
  • Basic knowledge of Active Directory preferred
  • Familiarity with ticketing systems is a plus
  • Basic knowledge of computer hardware and peripherals

Soft Skills

  • Strong customer service orientation
  • Excellent communication skills
  • Ability to troubleshoot logically
  • Strong attention to detail
  • Ability to prioritize and manage time effectively
  • Team-oriented with willingness to learn

Additional Requirements

  • Ability to participate in an on-call rotation and occasional travel within the local region.

What Hammond Lumber Company employees say

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