IT Support Desk Operator
Baton Rouge, LA · On-site
... systems. • Build positive working relationships with users across all areas of the business ... with an entry-level IT support role while demonstrating the interpersonal skills needed to ...
Baton Rouge, LA · On-site
... systems. • Build positive working relationships with users across all areas of the business ... with an entry-level IT support role while demonstrating the interpersonal skills needed to ...
Baton Rouge, LA · On-site
... systems. • Build positive working relationships with users across all areas of the business ... with an entry-level IT support role while demonstrating the interpersonal skills needed to ...
Baton Rouge, LA · On-site
$35K - $48K/yr
This is because we do all our entry level training in house, teaching team members our system for ... information will be kept confidential according to EEO guidelines.
Baton Rouge, LA · On-site
$35K - $48K/yr
This is because we do all our entry level training in house, teaching team members our system for ... information will be kept confidential according to EEO guidelines.
Baton Rouge, LA · Remote
$3.5K - $5.5K/wk
We provide full training, mentorship, and a proven system to help you succeed from day one. This is ... information about life insurance coverage. There is no cold calling involved. What you'll be doing:
Quick apply
Baton Rouge, LA · Remote
$3.5K - $5.5K/wk
We provide full training, mentorship, and a proven system to help you succeed from day one. This is ... information about life insurance coverage. There is no cold calling involved. What you'll be doing:
Baton Rouge, LA · On-site
$3.1K - $6.1K/mo
... management system in southeastern Louisiana as a defense against floods and storm surge from ... OVERVIEW OF THE ROLE This entry-level position provides administrative, logistical, and routine ...
Baton Rouge, LA · On-site
$3.1K - $6.1K/mo
... management system in southeastern Louisiana as a defense against floods and storm surge from ... OVERVIEW OF THE ROLE This entry-level position provides administrative, logistical, and routine ...
Baton Rouge, LA · On-site
$3.1K - $6.1K/mo
... management system, in southeastern Louisiana as a defense against floods and storm surge from ... OVERVIEW OF THE ROLE This entry level public information position focuses on social media ...
Baton Rouge, LA · On-site
$3.1K - $6.1K/mo
... management system, in southeastern Louisiana as a defense against floods and storm surge from ... OVERVIEW OF THE ROLE This entry level public information position focuses on social media ...
Baton Rouge, LA · On-site
$45K/yr
General information Country USA State Louisiana City East Baton Rouge Parish Descriptions ... Document conversations, interview progress, offers and feedback in our Applicant Tracking System ...
Baton Rouge, LA · On-site
$45K/yr
General information Country USA State Louisiana City East Baton Rouge Parish Descriptions ... Document conversations, interview progress, offers and feedback in our Applicant Tracking System ...
Baton Rouge, LA · On-site
This entry-level opportunity is ideal for recent graduates with a strong technical foundation ... OR A bachelor's degree in computer science, cybersecurity, information systems. Job Specification ...
Baton Rouge, LA · On-site
This entry-level opportunity is ideal for recent graduates with a strong technical foundation ... OR A bachelor's degree in computer science, cybersecurity, information systems. Job Specification ...
Preparation & Research (4-5 hrs/week) Review client information and prepare personalized coverage ... Access to systems, tools, and support to help you succeed * Performance-based income with uncapped ...
Preparation & Research (4-5 hrs/week) Review client information and prepare personalized coverage ... Access to systems, tools, and support to help you succeed * Performance-based income with uncapped ...
Baton Rouge, LA · On-site
$3.1K - $6.1K/mo
... management system, in southeastern Louisiana as a defense against floods and storm surge from ... OVERVIEW OF THE ROLE This entry level public information position focuses on social media ...
Baton Rouge, LA · On-site
$3.1K - $6.1K/mo
... management system, in southeastern Louisiana as a defense against floods and storm surge from ... OVERVIEW OF THE ROLE This entry level public information position focuses on social media ...
We are looking to hire full-time personnel for not only entry level personnel but also seasoned ... Inspects and verifies rope access systems and components before use. * Recognizes worksite hazards ...
We are looking to hire full-time personnel for not only entry level personnel but also seasoned ... Inspects and verifies rope access systems and components before use. * Recognizes worksite hazards ...
We are looking to hire full-time personnel for not only entry level personnel but also seasoned ... Inspects and verifies rope access systems and components before use. * Recognizes worksite hazards ...
We are looking to hire full-time personnel for not only entry level personnel but also seasoned ... Inspects and verifies rope access systems and components before use. * Recognizes worksite hazards ...
... useful information. Responsibilities Profile of Position and Skills Provides entry-level technical support for desktop hardware, software, and related systems. Assists users with basic ...
... useful information. Responsibilities Profile of Position and Skills Provides entry-level technical support for desktop hardware, software, and related systems. Assists users with basic ...
Baton Rouge, LA · On-site
$3.6K - $6.5K/mo
Job Duties and Other Information Job Duties: * Install, alter, maintain, and repair wiring systems for navigational gates, movable bridges, navigation traffic signals, record tidal gages, velocity ...
Baton Rouge, LA · On-site
$3.6K - $6.5K/mo
Job Duties and Other Information Job Duties: * Install, alter, maintain, and repair wiring systems for navigational gates, movable bridges, navigation traffic signals, record tidal gages, velocity ...
Baton Rouge, LA · On-site
$3.6K - $6.5K/mo
Job Duties and Other Information Job Duties: Install, alter, maintain, and repair wiring systems for navigational gates, movable bridges, navigation traffic signals, record tidal gages, velocity ...
Baton Rouge, LA · On-site
$3.6K - $6.5K/mo
Job Duties and Other Information Job Duties: Install, alter, maintain, and repair wiring systems for navigational gates, movable bridges, navigation traffic signals, record tidal gages, velocity ...
Baton Rouge, LA · On-site
$20 - $25/hr
... IT support, strong troubleshooting abilities, and a desire to grow their technical skills. This entry-level role focuses on providing first-line support for client issues, maintaining systems, and ...
Quick apply
Baton Rouge, LA · On-site
$20 - $25/hr
... IT support, strong troubleshooting abilities, and a desire to grow their technical skills. This entry-level role focuses on providing first-line support for client issues, maintaining systems, and ...
Position Summary The Rope Access Tech I is an entry-level position, responsible for carrying out ... Inspect and validate rope access equipment and systems for safety and compliance prior to use ...
Position Summary The Rope Access Tech I is an entry-level position, responsible for carrying out ... Inspect and validate rope access equipment and systems for safety and compliance prior to use ...
Baton Rouge, LA · On-site
Position Summary The Rope Access Tech I is an entry-level position, responsible for carrying out ... Inspect and validate rope access equipment and systems for safety and compliance prior to use ...
New
Baton Rouge, LA · On-site
Position Summary The Rope Access Tech I is an entry-level position, responsible for carrying out ... Inspect and validate rope access equipment and systems for safety and compliance prior to use ...
New
$20.07 - $28.59/hr
This entry-level role ensures safe and effective care during procedures such as Colonoscopy ... This role contributes to system-wide Surgical Services initiatives and actively participates in the ...
$20.07 - $28.59/hr
This entry-level role ensures safe and effective care during procedures such as Colonoscopy ... This role contributes to system-wide Surgical Services initiatives and actively participates in the ...
Geismar, LA · On-site
$20 - $25/hr
Alliance Technical Group is the world's leading manufacturer of advanced systems for ambient air ... The pay range for this entry-level role is $20-25 per hour. Alliance Technical Group is an Equal ...
Geismar, LA · On-site
$20 - $25/hr
Alliance Technical Group is the world's leading manufacturer of advanced systems for ambient air ... The pay range for this entry-level role is $20-25 per hour. Alliance Technical Group is an Equal ...
Geismar, LA · On-site
$20 - $25/hr
Description Alliance Technical Group is the world's leading manufacturer of advanced systems for ... The pay range for this entry-level role is $20-25 per hour. Alliance Technical Group is an Equal ...
Geismar, LA · On-site
$20 - $25/hr
Description Alliance Technical Group is the world's leading manufacturer of advanced systems for ... The pay range for this entry-level role is $20-25 per hour. Alliance Technical Group is an Equal ...
$52.8K - $58.8K
7% of jobs
$58.8K - $64.9K
13% of jobs
$65.7K is the 25th percentile. Wages below this are outliers.
$64.9K - $70.9K
33% of jobs
$70.9K - $76.9K
7% of jobs
$76.9K - $82.9K
2% of jobs
$82.9K - $89K
3% of jobs
$89K - $95K
7% of jobs
$96.1K is the 75th percentile. Wages above this are outliers.
$95K - $101K
9% of jobs
$101K - $107K
6% of jobs
$107K - $113K
6% of jobs
$113K - $119.1K
5% of jobs
$52.8K
$81.9K
$119.1K
| Aspect | Entry Level Information Systems | Entry Level Network Administration |
|---|---|---|
| Required Credentials | Associate's degree in Information Systems or related field; certifications like CompTIA ITF+ | Associate's degree in Network Administration or related; certifications like CompTIA Network+ |
| Work Environment | Office settings, supporting software and hardware, user support | Network labs, data centers, troubleshooting network issues |
| Employer & Industry Usage | Businesses, tech firms, healthcare, education | IT service providers, corporate networks, telecom companies |
| Common Search & Comparison | Yes | Yes |
Entry Level Information Systems roles focus on supporting and managing information technology systems across various industries, often involving software support and user assistance. Entry Level Network Administration positions concentrate on maintaining and troubleshooting network infrastructure. While both roles require similar certifications and work environments, they differ in their core responsibilities—software support versus network management.

Full-time
Re-posted 12 days ago
IT Help Desk Support, Tier 1
Position Summary
The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is responsible for delivering responsive, professional, and solutions-oriented support to employees in the office, warehouse, and field. Success in this role requires not only solid technical troubleshooting skills, but also strong customer service, clear communication, follow-through, and the ability to build trusting relationships with users.
This role is expected to resolve common technology issues efficiently, document work thoroughly, and create a positive support experience that helps employees stay productive. In addition to day-to-day ticket resolution, this position contributes to continuous improvement by identifying recurring issues, improving documentation, and helping strengthen the connection between IT and the business.
Key Responsibilities
• Deliver excellent internal customer service by responding to employees with professionalism, urgency, empathy, and a genuine focus on solving problems and supporting productivity.
• Serve as the first point of contact for help desk requests involving hardware, software, network access, mobile devices, printers, RF devices, and business systems.
• Build positive working relationships with users across all areas of the business, including field and operational teams, by being approachable, communicative, and dependable.
• Resolve as many issues as possible at first contact while ensuring users feel heard, informed, and confident in the support being provided.
• Communicate clearly with non-technical users, set appropriate expectations, and provide timely follow-up until issues are resolved or properly handed off.
• Accurately document incidents, troubleshooting steps, resolutions, and follow-up actions in the ticketing system to support knowledge sharing and reduce repeat work.
• Escalate issues appropriately with complete context, strong documentation, and a clear summary of actions already taken.
• Identify recurring issues, service gaps, or process breakdowns and contribute ideas for long-term fixes, standardization, automation, or training.
• Assist with onboarding, user training, and day-to-day guidance to help employees use systems and tools effectively and reduce preventable support requests.
• Maintain accurate records for supported hardware, software, and other assigned IT assets.
• Support basic server, backup, or administrative tasks as assigned by the IT team.
• Follow all company policies and standards, including safety, security, and data protection requirements.
Qualifications and Preferred Experience
Education and experience should be consistent with an entry-level IT support role while demonstrating the interpersonal skills needed to represent IT well across the organization.
• Minimum of 1 year of experience in help desk, technical support, customer support, or another user-facing IT role.
• Experience working in a fast-paced environment where responsiveness, service quality, and follow-through are important.
• Exposure to distribution, warehouse, field, or multi-site operations is preferred.
• Demonstrated ability to work effectively with people at different levels of technical comfort and business responsibility.
Technical Skills
• Working knowledge of Windows operating systems and desktop environments.
• Basic networking knowledge, including connectivity, VPN, and general troubleshooting.
• Hardware troubleshooting for PCs, printers, RF devices, and related peripherals.
• Experience using ticketing systems and documenting support activity clearly and consistently.
• Basic mobile device support.
• Helpful but not required: familiarity with warehouse, distribution, or multi-site technology environments, kiosk environments, RF scanning devices, or entry-level user account administration, backup, or server support.
What Success Looks Like
• Internal customers feel supported, respected, and confident that IT is helping them solve problems.
• Issues are resolved quickly and professionally, with strong first-contact resolution where appropriate.
• Users receive clear communication and timely follow-up.
• Tickets are well documented and useful for future reference.
• Repeat issues are identified and reduced over time.
• Stronger working relationships are built between IT and employees across the business, including the field.
• Senior IT resources are freed up by effective handling of Tier 1 support issues.