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Entry Level Information Systems Jobs in Baton Rouge, LA

This entry-level role ensures safe and effective care during procedures such as Colonoscopy ... This role contributes to system-wide Surgical Services initiatives and actively participates in the ...

Alliance Technical Group is the world's leading manufacturer of advanced systems for ambient air ... The pay range for this entry-level role is $20-25 per hour. Alliance Technical Group is an Equal ...

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Entry Level Information Systems information

See Baton Rouge, LA salary details

$52.8K

$81.9K

$119.1K

How much do entry level information systems jobs pay per year?

As of Aug 4, 2026, the average yearly pay for entry level information systems in Baton Rouge, LA is $81,878.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,800.00 and $98,400.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Information Systems vs Entry Level Network Administration?

AspectEntry Level Information SystemsEntry Level Network Administration
Required CredentialsAssociate's degree in Information Systems or related field; certifications like CompTIA ITF+Associate's degree in Network Administration or related; certifications like CompTIA Network+
Work EnvironmentOffice settings, supporting software and hardware, user supportNetwork labs, data centers, troubleshooting network issues
Employer & Industry UsageBusinesses, tech firms, healthcare, educationIT service providers, corporate networks, telecom companies
Common Search & ComparisonYesYes

Entry Level Information Systems roles focus on supporting and managing information technology systems across various industries, often involving software support and user assistance. Entry Level Network Administration positions concentrate on maintaining and troubleshooting network infrastructure. While both roles require similar certifications and work environments, they differ in their core responsibilities—software support versus network management.

What is an entry level information systems job?

Entry level information systems jobs are positions for individuals who are new to the field of information systems, typically requiring minimal professional experience. These roles often involve supporting IT operations, maintaining databases, troubleshooting technical issues, and assisting with system upgrades. Common job titles include IT support specialist, help desk technician, and junior systems analyst. Entry-level professionals work under the guidance of more experienced staff and gain hands-on experience with hardware, software, and network systems. These positions are ideal for recent graduates or career changers looking to start a career in information technology.

What are some typical projects or tasks an entry level information systems professional might work on during their first year?

As an Entry Level Information Systems professional, you can expect to support tasks such as troubleshooting hardware and software issues, assisting with system upgrades, and maintaining databases or network infrastructure. You'll likely work under the guidance of senior IT staff, contributing to team projects like implementing security protocols or rolling out new applications across the organization. This role often involves collaborating with different departments to understand their technology needs and help resolve technical challenges, providing you with a broad overview of IT operations and valuable hands-on experience.

How to get your first entry level information systems job?

To secure an entry-level information systems position, candidates should develop foundational skills in networking, operating systems, and security, often through relevant certifications like CompTIA A+ or Network+. Gaining practical experience via internships, volunteering, or personal projects, along with a strong resume and networking, can improve job prospects. Familiarity with common tools such as Windows, Linux, and basic scripting is also beneficial.

What are the key skills and qualifications needed to thrive as an entry level information systems professional?

To thrive as an Entry Level Information Systems professional, you need a solid understanding of computer systems, networking, and basic database management, typically supported by a relevant degree or coursework. Familiarity with operating systems (like Windows and Linux), productivity software, and foundational knowledge of information security tools or certifications such as CompTIA IT Fundamentals is beneficial. Strong problem-solving abilities, attention to detail, and effective communication skills set candidates apart in this role. These skills and qualities are vital for efficiently supporting technology operations and addressing user issues in dynamic organizational environments.
What are the most commonly searched types of Information Systems jobs in Baton Rouge, LA? The most popular types of Information Systems jobs in Baton Rouge, LA are:
What are popular job titles related to Entry Level Information Systems jobs in Baton Rouge, LA? For Entry Level Information Systems jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Entry Level Information Systems jobs in Baton Rouge, LA look for? The top searched job categories for Entry Level Information Systems jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Entry Level Information Systems jobs? Cities near Baton Rouge, LA with the most Entry Level Information Systems job openings:
Infographic showing various Entry Level Information Systems job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $81,878 per year, or $39.4 per hour.

IT Support Desk Operator

MCNAUGHTON MCKAY GROUP

Baton Rouge, LA • On-site

Full-time

Re-posted 12 days ago


Job description

IT Help Desk Support, Tier 1

Position Summary
The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is responsible for delivering responsive, professional, and solutions-oriented support to employees in the office, warehouse, and field. Success in this role requires not only solid technical troubleshooting skills, but also strong customer service, clear communication, follow-through, and the ability to build trusting relationships with users.
This role is expected to resolve common technology issues efficiently, document work thoroughly, and create a positive support experience that helps employees stay productive. In addition to day-to-day ticket resolution, this position contributes to continuous improvement by identifying recurring issues, improving documentation, and helping strengthen the connection between IT and the business.


Key Responsibilities
•    Deliver excellent internal customer service by responding to employees with professionalism, urgency, empathy, and a genuine focus on solving problems and supporting productivity.
•    Serve as the first point of contact for help desk requests involving hardware, software, network access, mobile devices, printers, RF devices, and business systems.
•    Build positive working relationships with users across all areas of the business, including field and operational teams, by being approachable, communicative, and dependable.
•    Resolve as many issues as possible at first contact while ensuring users feel heard, informed, and confident in the support being provided.
•    Communicate clearly with non-technical users, set appropriate expectations, and provide timely follow-up until issues are resolved or properly handed off.
•    Accurately document incidents, troubleshooting steps, resolutions, and follow-up actions in the ticketing system to support knowledge sharing and reduce repeat work.
•    Escalate issues appropriately with complete context, strong documentation, and a clear summary of actions already taken.
•    Identify recurring issues, service gaps, or process breakdowns and contribute ideas for long-term fixes, standardization, automation, or training.
•    Assist with onboarding, user training, and day-to-day guidance to help employees use systems and tools effectively and reduce preventable support requests.
•    Maintain accurate records for supported hardware, software, and other assigned IT assets.
•    Support basic server, backup, or administrative tasks as assigned by the IT team.
•    Follow all company policies and standards, including safety, security, and data protection requirements.


Qualifications and Preferred Experience
Education and experience should be consistent with an entry-level IT support role while demonstrating the interpersonal skills needed to represent IT well across the organization.
•    Minimum of 1 year of experience in help desk, technical support, customer support, or another user-facing IT role.
•    Experience working in a fast-paced environment where responsiveness, service quality, and follow-through are important.
•    Exposure to distribution, warehouse, field, or multi-site operations is preferred.
•    Demonstrated ability to work effectively with people at different levels of technical comfort and business responsibility.

Technical Skills
•    Working knowledge of Windows operating systems and desktop environments.
•    Basic networking knowledge, including connectivity, VPN, and general troubleshooting.
•    Hardware troubleshooting for PCs, printers, RF devices, and related peripherals.
•    Experience using ticketing systems and documenting support activity clearly and consistently.
•    Basic mobile device support.
•    Helpful but not required: familiarity with warehouse, distribution, or multi-site technology environments, kiosk environments, RF scanning devices, or entry-level user account administration, backup, or server support.

What Success Looks Like
•    Internal customers feel supported, respected, and confident that IT is helping them solve problems.
•    Issues are resolved quickly and professionally, with strong first-contact resolution where appropriate.
•    Users receive clear communication and timely follow-up.
•    Tickets are well documented and useful for future reference.
•    Repeat issues are identified and reduced over time.
•    Stronger working relationships are built between IT and employees across the business, including the field.
•    Senior IT resources are freed up by effective handling of Tier 1 support issues.