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Entry Level Information System Jobs in Madison, WI

Renuity

IT Service Desk Specialist

Madison, WI · On-site

... entry-level to intermediate-level support to end users across the enterprise. This role is ... Support operating systems including Windows, MacOS, iOS, and iPadOS, ensuring users receive ...

Renuity

IT Service Desk Specialist

Madison, WI · On-site

... entry-level to intermediate-level support to end users across the enterprise. This role is ... Support operating systems including Windows, MacOS, iOS, and iPadOS, ensuring users receive ...

CFS

HR Generalist

Fort Atkinson, WI · Hybrid

$60K - $75K/yr

Qualifications * 1+ years of HR experience required; internship experience will be considered for entry-level candidates. * Experience with payroll processing, benefits administration, and HRIS ...

Deibel Laboratories Inc

Office Associate

Madison, WI · On-site

$18 - $20/hr

Log samples into Lab Management Information System (LIMS) and assign testing by using a client ... Required Skills/Abilities: * Entry Level Position: We Are Happy to Train * Self-motivation ...

New

SPECTRUM

Entry Level Sales

Dodgeville, WI

$27K/yr

Monitor competitors' activities within your territory and communicate relevant information to your ... Familiarity with computer operating systems and software applications as well as consumer and ...

SPECTRUM

Entry Level Sales

Janesville, WI

$27K/yr

Monitor competitors' activities within your territory and communicate relevant information to your ... Familiarity with computer operating systems and software applications as well as consumer and ...

AE Business Solutions

Jr. Cloud Engineer

Madison, WI · On-site

$56.25 - $75/hr

Individuals who are earlier in their careers or entry level candidates with strong cloud knowledge ... Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or ...

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Entry Level Information System information

See Madison, WI salary details

$55.4K

$85.9K

$124.9K

How much do entry level information system jobs pay per year?

As of Aug 23, 2026, the average yearly pay for entry level information system in Madison, WI is $85,919.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $103,300.00 per year, depending on experience, location, and employer.

What is an entry level information system?

An Entry Level Information System job involves managing, maintaining, and troubleshooting computer systems, networks, and databases within an organization. Professionals in this role may assist with technical support, system analysis, and cybersecurity tasks. They typically work under the supervision of senior IT staff, gaining hands-on experience with software, hardware, and IT infrastructure. Strong analytical, problem-solving, and communication skills are essential for success in this role.

What are the typical responsibilities of an entry level information system?

As an Entry Level Information System professional, your daily responsibilities may include monitoring system performance, assisting with software installations and updates, resolving technical issues, and providing basic IT support to staff members. You might also help maintain user accounts, update documentation, and collaborate with more senior IT team members on larger projects. This role serves as a crucial support function within the IT department and offers opportunities to learn about different aspects of information systems and technology. Over time, you can gain valuable experience and pursue advancement to specialized roles within IT, such as systems analyst, network administrator, or cybersecurity specialist.

What are the key skills and qualifications needed for an entry level information system?

To thrive as an Entry Level Information System professional, you need a foundational understanding of information technology concepts, system administration, and troubleshooting, often supported by a relevant bachelor’s degree or equivalent experience. Familiarity with database management systems, enterprise software (such as Microsoft Office Suite), and basic knowledge of networking and security protocols are typically required, with certifications like CompTIA A+ or Microsoft Certified: Fundamentals being advantageous. Strong analytical thinking, attention to detail, and effective communication skills help individuals excel in team-based and customer support environments. These competencies ensure reliable system operations and efficient problem resolution, which are essential for supporting organizational technology needs.

What job categories do people searching Entry Level Information System jobs in Madison, WI look for?

The top searched job categories for Entry Level Information System jobs in Madison, WI are:

Entry Level Information System jobs near you
Infographic showing various Entry Level Information System job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $85,919 per year, or $41.3 per hour.

IT Service Desk Specialist

Renuity

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Renuity rating

7.3

Company rating: 7.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

19th of 55 rated home improvement suppliers and fitters

Job description

Renuity is looking for a IT Service Desk Specialist to join our team here in Madison! The IT Service Desk Specialist is a key member of the Renuity Service Desk team, responsible for delivering entry-level to intermediate-level support to end users across the enterprise. This role is essential in assisting various divisions and geographic locations with their IT-related inquiries and issues. The IT Service Desk Specialist will work closely with users to diagnose and resolve technical problems, ensuring high levels of customer satisfaction.
What You'll Do:
  • Exceptional Customer Service
    • Deliver the highest level of exceptional customer service throughout every customer interaction
    • Respond promptly to service requests and incidents, ensuring timely and effective resolution
  • Problem Determination and Resolution
    • Conduct initial problem diagnosis, providing accurate troubleshooting for incidents and service requests related to supported software, hardware, and technology infrastructure
  • Information Collection and Communication
    • Gather relevant information using organizational tools, customer conversations, and support tools
    • Communicate with customers through various channels (phone, email, chat) to ensure clarity and understanding
  • Escalation Management
    • Escalate complex issues swiftly when necessary, ensuring that unresolved tickets are addressed within established timelines
    • Document detailed, meaningful notes in the ticketing system for reference by other support staff and escalation teams
  • Incident and Request Prioritization
    • Adjust priority levels appropriately based on incident criticality and service level agreement (SLA) compliance
    • Accurately categorize incidents and requests for effective logging and tracking
  • Customer Relationship Building
    • Foster a positive customer support experience by understanding customer problems and ensuring timely resolutions or escalations
    • Provide ongoing communication regarding progress updates with a professional demeanor
  • Technical Support Proficiency
    • Support operating systems including Windows, MacOS, iOS, and iPadOS, ensuring users receive comprehensive assistance
  • Compliance with Corporate Policies
    • Adhere to corporate policies and procedures to guarantee compliance across all support activities
  • Local Service Desk Contact
    • Act as the primary local contact for the Service Desk within the collocated division, addressing technology-related requests and inquiries
  • Collaboration and Team Participation
    • Engage actively in Technology Services team meetings, collaborating with peers to enhance service delivery and team effectiveness
    • Contribute to providing technology services and project support across all Renuity divisions and locations

What You'll Bring:
  • Technical degree in information systems, computer science or related field
  • 1+ years of information technology experience
  • Supporting Windows, macOS, iOS, and iPadOS
  • Knowledge of M365, Teams, SharePoint, OneDrive
  • Communication Skills: Strong verbal and written communication abilities necessary for effective customer interaction
  • Technical Knowledge: Proficiency in troubleshooting and resolving issues related to software and hardware
  • Problem-Solving Skills: Ability to quickly identify issues and develop effective solutions
  • Customer-Centric Mindset: Commitment to fostering positive customer relationships and enhancing user experience
  • Collaboration: Willingness to work as part of a team and contribute to group objectives

What We Offer:
  • Full benefits package including health, vision, dental and 401k match up to 6%
  • PTO and holidays
  • Career Advancement

About Renuity
Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service.
To learn more, visit Renuity's About Us page.
#RHB
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.
If you have a question regarding your application, please contact TA@renuityhome.com
To access Renuity's Privacy Policy, please click here: Privacy Policy

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