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Entry Level Gds Travel Agent information

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How much do entry level gds travel agent jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level gds travel agent in the United States is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.88 per hour, depending on experience, location, and employer.

What is an entry level GDS travel agent?

Entry level GDS travel agents are professionals who assist customers in booking travel arrangements using Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo. They typically handle flight, hotel, and car rental reservations for clients, working in travel agencies or corporate travel departments. These agents are usually just starting their careers in the travel industry and often receive on-the-job training to become proficient with GDS platforms. Their main responsibilities include providing travel information, processing bookings, and offering customer support. Entry level GDS travel agents play a vital role in ensuring smooth and efficient travel planning for customers.

How can I become an entry level Gds travel agent without experience?

To become an entry-level GDS travel agent without experience, focus on gaining knowledge of travel booking systems like Amadeus, Sabre, or Galileo through online courses or training programs. Many employers offer on-the-job training, so having strong communication skills and a basic understanding of the travel industry can help you get started without prior experience.

What are common challenges faced by entry level GDS travel agents, and how can they be overcome?

Entry-level GDS travel agents often face challenges such as learning complex reservation systems, handling high volumes of customer inquiries, and staying updated with constantly changing airline and travel policies. To overcome these challenges, new agents should take advantage of training resources offered by their employer and GDS providers, seek guidance from more experienced colleagues, and regularly review updates from airlines and travel partners. Building strong communication and problem-solving skills also helps agents efficiently resolve customer requests and ensure a smooth booking process.

What is the difference between Entry Level Gds Travel Agent vs Travel Consultant?

AspectEntry Level Gds Travel AgentTravel Consultant
CredentialsBasic travel certifications, GDS trainingSimilar certifications, often additional customer service training
Work EnvironmentTravel agencies, online platformsTravel agencies, corporate offices, online
Industry UsageCommonly used in travel agencies for bookingBroader, includes client advising and planning
Search & Comparison IntentCompare entry-level roles in travel bookingCompare roles involving client consultation

Entry Level Gds Travel Agents primarily focus on booking travel arrangements using GDS systems, often working in travel agencies. Travel Consultants may perform similar booking tasks but also provide personalized travel advice and planning. While both roles require travel industry certifications, Travel Consultants typically have broader responsibilities, including client interaction and customized travel solutions.

What skills and qualifications are needed to thrive as an entry level GDS travel agent?

To thrive as an Entry Level GDS Travel Agent, you need strong customer service skills, attention to detail, and a basic understanding of the travel industry, often supported by a high school diploma or equivalent. Familiarity with Global Distribution Systems (GDS) such as Sabre, Amadeus, or Galileo, as well as relevant booking and ticketing software, is typically required; some employers may also value GDS certification. Excellent communication, problem-solving abilities, and adaptability help agents effectively address client needs and manage travel arrangements. These skills and qualifications are essential to ensure accurate bookings, customer satisfaction, and efficient travel planning in a fast-paced environment.
More about Entry Level Gds Travel Agent jobs
What cities are hiring for Entry Level Gds Travel Agent jobs? Cities with the most Entry Level Gds Travel Agent job openings:
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What job categories do people searching Entry Level Gds Travel Agent jobs look for? The top searched job categories for Entry Level Gds Travel Agent jobs are:
Entry Level Gds Travel Agent jobs near you
Infographic showing various Entry Level Gds Travel Agent job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 71% In-person, and 29% Remote job distribution, with an average salary of $42,936 per year, or $20.6 per hour.

Group Air Agent - Dedicated

ADTRAV Travel Management

Aurora, CO • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

ADTRAV rating

8.7

Company rating: 8.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

2nd of 11 rated travel agencies

Job description

ADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our history and are currently ranked as one of the top business travel management companies in the country.

ADTRAV is seeking a Group Air Agent - Dedicated to focus on group air travel reservations for ADTRAV on a dedicated account. The position will be responsible for organizing, booking, ticketing, and generating reports for multiple groups simultaneously and providing high touch, white glove service. They will also act as liaison for the dedicated account and work with leadership on negotiating group air contracts and discounts.

Essential Duties and Responsibilities include the following:

  • Book and ticket air travel for groups up to 4,000 travelers on a dedicated account, which includes organizing manifests, booking, ticketing, reporting, and making changes as needed.
  • Be responsive to travelers and clients throughout the booking process.
  • Follow up with clients regarding travel plans and adjust as needed.
  • Utilize Sabre to book and issue airline reservations, accurately and efficiently.
  • Maintain sufficient account knowledge to assist clients without delay.
  • Research and coordinate airline contracts, in conjunction with the leadership team.
  • Work with leadership to manage group blocks, attrition, and utilization.
  • Check queues daily to ensure accuracy and that all issued tickets are complete.
  • Act as a liaison for dedicated group air account.
  • Meet all KPIs as required for the position and outlined by management (e.g., productivity, transactions, errors, SLAs), including maintaining consistent attendance and adherence to the schedule.
  • Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed.
  • Document all information in the CRM and other tools as required.
  • Utilize various applications, including GDS, online booking tools, and various internal applications.
  • Follow ADTRAV policies, procedures, and approved workflows on how to service travelers.
  • Provide excellent customer service in every interaction with travelers. Show empathy and be able to identify and solve traveler issues.
  • Communicate effectively with other agents and employees to solve problems, gather information, and service travelers.
  • Become knowledgeable in ADTRAV's industry and customer base.
  • Participate in ongoing training to continuously build knowledge and skills in the industry.
  • Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients.
  • Adhere to company policies and procedures.
  • Other duties as assigned.

Qualifications:

  • High school diploma or equivalent required.
  • At least 2 years experience as a group booking and ticketing agent; complex international experience a plus, in both geographical locations and rate structures.
  • Experience working with VIP clients and providing high touch, white glove service.
  • Experience contracting and issuing block space preferred.
  • Strong knowledge and experience with GDS systems; Sabre required, Amadeus a plus. Proficient with Sabre pricing to include phases.
  • Highly knowledgeable of city, airline, hotel, and car rental codes.
  • Working knowledge and proficiency in Fly America, Open Skies, and federal travel regulations.
  • Strong computer and typing skills, which includes the ability to navigate quickly between programs and using shortcut keys.
  • Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time.
  • Ability to consistently deliver excellent customer service, internally and externally.
  • Proficient with Microsoft Office suite (Outlook, Word, Excel, Teams).
  • Experience using CRM to enter and track activities.
  • Excellent English written and verbal communication skills.
  • Excellent listening skills; able to listen to and respond to the traveler’s needs and clarify as needed.
  • Strong attention to detail with emphasis on accuracy and quality.
  • Highly self-motivated and able to manage multiple tasks and groups in a fast-paced environment and with minimal supervision.
  • Excellent time-management and organizational skills, with a proven ability to meet deadlines and work well under pressure.
  • Strong organizational and problem-solving abilities.
  • Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed.
  • Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively.
  • Ability to work remotely and meet the company home-office requirements.
  • Able to sit and work at a computer for extended periods of time, without leaving the work area.
  • Able to work a schedule that falls between Monday-Friday, 7am-7pm CT. Able to work overtime and some weekends and holidays as needed.
  • Be able to successfully attend and pass new hire and department specific training.
  • Able to maintain confidentiality of company and client information.
  • Able to successfully pass a credit, criminal, and/or employment reference background check.

The pay range for this position is $25-$26/hour; we may consider pay outside this range. Pay is based on experience booking group travel and working with VIP travelers. ADTRAV offers a competitive benefits package that includes medical, dental, vision, life, disability, Flexible Spending Accounts, 401(k), and PTO.

ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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