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Entry Level Escalation Management Jobs (NOW HIRING)

Dragon Pharma Labs

Escalation Specialist

Opa Locka, FL · On-site +1

This is an exciting entry-level position perfect for individuals passionate about helping others ... Provide feedback to management on recurring issues and potential improvements * Assist in ...

Abbott

Automation Integration Engineer I

Madison, WI

Position Overview The Automation Integration Engineer I is an entry-level escalation engineer who ... Receive and document incoming customer communications and manage service escalations to resolution ...

Abbott

Automation Integration Engineer I

Madison, WI · On-site

Position Overview The Automation Integration Engineer I is an entry-level escalation engineer who ... Receive and document incoming customer communications and manage service escalations to resolution ...

Abbott

Automation Integration Engineer I

Madison, WI

Position Overview The Automation Integration Engineer I is an entry-level escalation engineer who ... Receive and document incoming customer communications and manage service escalations to resolution ...

Abbott

Automation Integration Engineer I

Madison, WI

Position Overview The Automation Integration Engineer I is an entry-level escalation engineer who ... Receive and document incoming customer communications and manage service escalations to resolution ...

Abbott

Automation Integration Engineer I

Madison, WI

Position Overview The Automation Integration Engineer I is an entry-level escalation engineer who ... Receive and document incoming customer communications and manage service escalations to resolution ...

Abbott

Automation Integration Engineer I

Madison, WI · On-site

Position Overview The Automation Integration Engineer I is an entry-level escalation engineer who ... Receive and document incoming customer communications and manage service escalations to resolution ...

Abbott

Automation Integration Engineer I

Madison, WI · On-site

Position Overview The Automation Integration Engineer I is an entry-level escalation engineer who ... Receive and document incoming customer communications and manage service escalations to resolution ...

Abbott

Automation Integration Engineer I

Madison, WI · On-site

Position Overview The Automation Integration Engineer I is an entry-level escalation engineer who ... Receive and document incoming customer communications and manage service escalations to resolution ...

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Entry Level Escalation Management information

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$47.8K

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How much do entry level escalation management jobs pay per year?

As of Aug 16, 2026, the average yearly pay for entry level escalation management in the United States is $47,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $52,000.00 per year, depending on experience, location, and employer.

What are the most commonly searched types of Escalation Management jobs?

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Entry Level Escalation Management jobs near you
Infographic showing various Entry Level Escalation Management job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $47,831 per year, or $23 per hour.

Escalation Specialist

Dragon Pharma Labs

Opa Locka, FL • On-site, Remote

Full-time

Re-posted 15 days ago

Job description

Description

Dragon Pharma Labs is on the lookout for an enthusiastic Escalation Specialist to join our dedicated team remotely. This full-time position based in Opa-locka offers a unique opportunity to contribute to the health and fitness industry by ensuring exceptional customer service and support.

As an Escalation Specialist, you will play a crucial role in addressing customer concerns and ensuring timely resolution of issues. Your efforts will directly impact customer satisfaction and retention, as you collaborate with various teams to enhance our service delivery. This is an exciting entry-level position perfect for individuals passionate about helping others and eager to grow within a dynamic company.

We offer a competitive salary and a supportive work environment that encourages professional development and career growth within the health and fitness industry.

Responsibilities
  • Act as the main point of contact for escalated customer inquiries
  • Investigate and resolve customer issues in a timely manner
  • Collaborate with internal teams to address complex issues
  • Provide feedback to management on recurring issues and potential improvements
  • Assist in developing training materials for customer service teams
  • Stay updated on company products and services to provide accurate information
Requirements
  • High school diploma or equivalent; relevant coursework is a plus
  • Strong verbal and written communication skills
  • Ability to empathize with customers and address their concerns
  • Excellent problem-solving abilities
  • Strong attention to detail and organizational skills
  • Basic knowledge of customer service principles
  • Willingness to learn and adapt in a fast-paced environment