Small Business Analyst
Toronto, ON · Hybrid
CA$26/hr
Teleperformance is a leading provider of customer experience management, offering premier ... Utilize advanced support technologies and processes engineered to achieve outstanding results. We ...
Toronto, ON · Hybrid
CA$26/hr
Teleperformance is a leading provider of customer experience management, offering premier ... Utilize advanced support technologies and processes engineered to achieve outstanding results. We ...
Toronto, ON · Hybrid
CA$26/hr
Teleperformance is a leading provider of customer experience management, offering premier ... Utilize advanced support technologies and processes engineered to achieve outstanding results. We ...
... entry level experience in the nuclear industry, to join the Construction & Remediation group ... Management of personal dosimeters for the workforce. * Deployment of airborne radiological monitors.
... entry level experience in the nuclear industry, to join the Construction & Remediation group ... Management of personal dosimeters for the workforce. * Deployment of airborne radiological monitors.
... entry level experience in the nuclear industry, to join the Construction & Remediation group ... Management of personal dosimeters for the workforce. * Deployment of airborne radiological monitors.
... entry level experience in the nuclear industry, to join the Construction & Remediation group ... Management of personal dosimeters for the workforce. * Deployment of airborne radiological monitors.
... entry level experience in the nuclear industry, to join the Construction & Remediation group ... Management of personal dosimeters for the workforce. * Deployment of airborne radiological monitors.
... entry level experience in the nuclear industry, to join the Construction & Remediation group ... Management of personal dosimeters for the workforce. * Deployment of airborne radiological monitors.
CA$90/hr
Consistently exercise discretion in managing correspondence, information and all matters of ... Proficiency in programing or using analytical tools (R, Python, SQL, VBA, etc.) Who We Are: As part ...
CA$90/hr
Consistently exercise discretion in managing correspondence, information and all matters of ... Proficiency in programing or using analytical tools (R, Python, SQL, VBA, etc.) Who We Are: As part ...
Toronto, ON · Hybrid
With deep expertise in design, engineering, manufacturing, supply chain and platform solutions ... This entry-level role requires attention to detail, a developing analytical mindset, and the ...
Toronto, ON · Hybrid
With deep expertise in design, engineering, manufacturing, supply chain and platform solutions ... This entry-level role requires attention to detail, a developing analytical mindset, and the ...
Richmond Hill, ON · On-site
CA$34.59 - CA$43.18/hr
Successful completion of the Walkerton Clean Water Centre (WCWC) Entry-Level Course for Drinking ... Demonstrated ability to prepare and keep records and read and interpret engineering drawings
Richmond Hill, ON · On-site
CA$34.59 - CA$43.18/hr
Successful completion of the Walkerton Clean Water Centre (WCWC) Entry-Level Course for Drinking ... Demonstrated ability to prepare and keep records and read and interpret engineering drawings
| Aspect | Entry Level Engineering Manager | Software Engineer |
|---|---|---|
| Required Credentials | Bachelor's degree in engineering or related field; some leadership training | Bachelor's degree in computer science or related field |
| Work Environment | Team leadership, project management, cross-department collaboration | Design, develop, and test software applications |
| Employer & Industry Usage | Tech companies, manufacturing, engineering firms | Tech companies, startups, software firms |
| Common Search & Comparison Intent | Understanding entry-level management roles in engineering | Comparing engineering roles at entry level |
The Entry Level Engineering Manager typically focuses on overseeing engineering projects, leading teams, and coordinating efforts within technical environments. In contrast, a Software Engineer primarily concentrates on designing and developing software solutions. While both roles may require similar educational backgrounds, the manager role emphasizes leadership and project oversight, whereas the software engineer role centers on technical development tasks.
CA$26/hr
Other
Medical, Dental, PTO
Re-posted 5 days ago
5.4
Based on 186 frontline employees who took The Breakroom Quiz
48th of 72 rated call and contact centers
Join Teleperformance - Where Excellence Meets Opportunity!
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
Why Choose Teleperformance?
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Become Part of an Exceptional Team!
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
Job Description
About Us
TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than500,000 employees,developmentof an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.
Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.
Our Work Culture
At TP, weremaintrue to our core values of integrity, respect, professionalism,innovationand commitment.
Autonomous - We encourage and trust your decision-making skills
Progressive work environment- If you have skills to prove we have all ladders for you to grow
Flexible - We believe in results
Innovative - All ideas matter
Inclusive - Everyone is Included and everyone wins
About the Job
The Small Business Analystis responsible formanaging an assigned portfolio of past-due accounts from early-stage delinquency through final resolution. The role focuses on curing delinquency through professional, courteous, and customer-focused collection activities while mitigating financial risk to the company. Special attention is given to high-risk accountsrepresentingsignificant exposure, withtimelyfollow-up and escalation asrequired.
Responsibilities
What You Drive:
Effectively manage assigned queues of delinquent accounts, ensuring follow-up occurs at least every three days until resolution.
Negotiatetimelyandappropriate remedieswith customers to resolve past-due balances whilemaintainingstrong customer relationships.
Identify,monitor, and escalate high-risk accounts thatrepresentmaterial exposure to the company.
Gather, analyze, and evaluate account information to recommendappropriate solutions, including extensions, rewrites, and other remediation options.
Complete required documentation related to extensions, rewrites, bailiff assignments, and account closures, including repossessed accounts.
Collaborate with internal departments, dealers, DFM partners, and team members to resolve complex account issues.
Support team initiatives by sharing knowledge, providing backup coverage, and contributing to continuous process improvements.
Participate in internal control audits and complete monthly reconciliations of internal reports.
Preferred Skills
Bachelor's degree in Business Administration, Finance, Accounting, ora relateddiscipline.
Minimum of three years of relevant work experience in collections, customer service, or financial services.
Working knowledge of collections practices, compliance requirements, credit principles, and customer service.
Strong analytical, communication, and negotiation skills.
Automotive or equipment financecollectionsexperience.
Familiarity with DFS portfolio systems andcollectionsworkflows.
Bilingualproficiencyin French (Canadian) is an asset.
Proficiencyin Microsoft Office applications.
Strong customer service and interpersonal skills.
Ability to analyze account data and assess risk effectively.
Benefits & Perks
Established career path supported by self-assessments, virtual training, and guided curriculum thatallowfor vertical and horizontal growth throughour multiplelines of business.
Robust career path with a full development plan and the opportunity to grow in the organization.
Paid training and 2 weeks of annual leave.
Continuous learning through progressive training that is specific to your tenure and skills.
Competitive salary with incentive programs
Positive and supportive environment
Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.
Salary
$26/hr+ $2 French bilingual premium
Location
Hybrid, 75 Eglinton Ave E. Toronto, ON M4P 3A4(3 days on-site and 2 days remote)
Teleperformance welcomes and encourages applications from people with Disabilities. Should you be invited toparticipatein the selection process, we are committed to accommodating you to best meet your needs.
Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Get the full story on Breakroom