Handle inbound and outbound communications (email, chat, or phone) * Clearly explain benefit plans ... No experience required - we provide full training and support. * Must be available to start ...
Handle inbound and outbound communications (email, chat, or phone) * Clearly explain benefit plans ... No experience required - we provide full training and support. * Must be available to start ...
Technical Support Specialist
Raleigh, NC · On-site
Serve as the first point of contact for IT support requests received through phone, email, chat, and web portal. * Deliver prompt, professional, and customer-focused technical support while building ...
Technical Support Specialist
Raleigh, NC · On-site
Serve as the first point of contact for IT support requests received through phone, email, chat, and web portal. * Deliver prompt, professional, and customer-focused technical support while building ...
Technical Support Specialist
Raleigh, NC · On-site
Serve as the first point of contact for IT support requests received through phone, email, chat, and web portal. * Deliver prompt, professional, and customer-focused technical support while building ...
Technical Support Specialist
Raleigh, NC · On-site
Serve as the first point of contact for IT support requests received through phone, email, chat, and web portal. * Deliver prompt, professional, and customer-focused technical support while building ...
Service Desk -Morrisville NC(onsite)
Morrisville, NC · On-site
$19.25 - $26.25/hr
Key Responsibilities - Provide level 1 remote desktop support to resolve tickets and handle hardware, software, and network issues via telephone/email/chat within agreed SLA. (25%) - Adhere to ...
Service Desk -Morrisville NC(onsite)
Morrisville, NC · On-site
$19.25 - $26.25/hr
Key Responsibilities - Provide level 1 remote desktop support to resolve tickets and handle hardware, software, and network issues via telephone/email/chat within agreed SLA. (25%) - Adhere to ...
Desktop Support Level 1
Cary, NC · On-site
$18.75 - $23.75/hr
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users Coordinate and manage relationships with vendors and support staff that provide ...
Desktop Support Level 1
Cary, NC · On-site
$18.75 - $23.75/hr
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users Coordinate and manage relationships with vendors and support staff that provide ...
Job Position : Service Desk L1
Morrisville, NC · On-site
$19.25 - $26.25/hr
Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). * Troubleshoot Windows 11 issues including login problems, performance issues, system ...
Quick apply
Job Position : Service Desk L1
Morrisville, NC · On-site
$19.25 - $26.25/hr
Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). * Troubleshoot Windows 11 issues including login problems, performance issues, system ...
Be Seen First
Service Desk Specialist
Morrisville, NC · On-site
$15 - $18/hr
... email/chat for customer's end users · Route problems to internal 2nd and 3rd level IT support staff. · Coordinate and manage relationships with vendors and support staff that provide hardware ...
Quick apply
Be Seen First
Service Desk Specialist
Morrisville, NC · On-site
$15 - $18/hr
... email/chat for customer's end users · Route problems to internal 2nd and 3rd level IT support staff. · Coordinate and manage relationships with vendors and support staff that provide hardware ...
Service Desk L1
Morrisville, NC · On-site
$19.25 - $26.25/hr
• Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). • Troubleshoot Windows 11 issues including login problems, performance issues, system ...
Service Desk L1
Morrisville, NC · On-site
$19.25 - $26.25/hr
• Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). • Troubleshoot Windows 11 issues including login problems, performance issues, system ...
Customer Service Technician (Part Time)
Durham, NC · On-site
$17.24 - $20.96/hr
Respond promptly to customer questions and concerns across platforms like email, live chat, text, and social media. Address multiple conversations simultaneously, which is common in chat support.
Customer Service Technician (Part Time)
Durham, NC · On-site
$17.24 - $20.96/hr
Respond promptly to customer questions and concerns across platforms like email, live chat, text, and social media. Address multiple conversations simultaneously, which is common in chat support.
Specialist, Escalation Support
Morrisville, NC · On-site
$24 - $30/hr
Job Summary The Specialist, Escalation Support plays a pivotal role in resolving high-impact ... email, chat, and case management systems). * Analyze and resolve complex service disruptions by ...
Specialist, Escalation Support
Morrisville, NC · On-site
$24 - $30/hr
Job Summary The Specialist, Escalation Support plays a pivotal role in resolving high-impact ... email, chat, and case management systems). * Analyze and resolve complex service disruptions by ...
Client Support Associate
Durham, NC · On-site
$16.50 - $22.50/hr
Communication channels include phone, email, chat, and text. * Respond quickly and effectively when ... Support teammates and leadership as needed to ensure highest quality service is always provided.
Client Support Associate
Durham, NC · On-site
$16.50 - $22.50/hr
Communication channels include phone, email, chat, and text. * Respond quickly and effectively when ... Support teammates and leadership as needed to ensure highest quality service is always provided.
ISP Technician
Raleigh, NC · Remote
$15.50/hr
Phone, Email & Web Chat Support * Networking & Telecommunications * Troubleshooting * Ticketing System * Google IT Professional or studying for CompTIA OVERVIEW This position is the step before the ...
ISP Technician
Raleigh, NC · Remote
$15.50/hr
Phone, Email & Web Chat Support * Networking & Telecommunications * Troubleshooting * Ticketing System * Google IT Professional or studying for CompTIA OVERVIEW This position is the step before the ...
ISP Technician
Raleigh, NC · On-site
$15.50/hr
Phone, Email & Web Chat Support * Networking & Telecommunications * Troubleshooting * Ticketing System * Google IT Professional or studying for CompTIA OVERVIEW This position is the step before the ...
ISP Technician
Raleigh, NC · On-site
$15.50/hr
Phone, Email & Web Chat Support * Networking & Telecommunications * Troubleshooting * Ticketing System * Google IT Professional or studying for CompTIA OVERVIEW This position is the step before the ...
... email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...
... email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...
... email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...
... email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...
... email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...
... email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...
... email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...
... email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...
... email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...
... email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...
... email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...
... email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...
Customer Service Technician (Part Time)
Durham, NC · On-site
$17.24 - $20.96/hr
Respond promptly to customer questions and concerns across platforms like email, live chat, text, and social media. Address multiple conversations simultaneously, which is common in chat support.
Customer Service Technician (Part Time)
Durham, NC · On-site
$17.24 - $20.96/hr
Respond promptly to customer questions and concerns across platforms like email, live chat, text, and social media. Address multiple conversations simultaneously, which is common in chat support.
Entry Level Email Chat Support information
What is entry level email chat support?
Entry level email chat support jobs involve assisting customers through email or online chat platforms. Employees in these roles respond to customer inquiries, resolve issues, and provide information about products or services. These positions typically require strong written communication skills, attention to detail, and the ability to multitask. Prior experience is often not required, making them suitable for those new to customer service. Training is usually provided to help new hires become familiar with company processes and systems.
What are the key skills and qualifications needed to thrive as an entry level email chat support representative?
To thrive as an Entry Level Email Chat Support Representative, you typically need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic computer literacy is often required. Patience, problem-solving abilities, and a customer-focused attitude help individuals stand out in this role. These skills ensure efficient, accurate, and empathetic support, leading to improved customer satisfaction and streamlined issue resolution.
What are some common challenges faced in an entry level email chat support role, and how can they be managed?
In an entry-level email chat support position, common challenges include handling a high volume of customer inquiries, managing time effectively while multitasking, and maintaining professionalism in written communication. To manage these challenges, it's helpful to develop strong organizational skills, use response templates appropriately, and stay updated on product or service knowledge. Team leaders and more experienced colleagues are valuable resources for guidance, and many companies provide training to help new hires adapt quickly to the pace and expectations of the support environment.
What is the difference between Entry Level Email Chat Support vs Customer Service Representative?
| Aspect | Entry Level Email Chat Support | Customer Service Representative |
|---|---|---|
| Primary Communication Method | Email and live chat | Phone, email, in-person |
| Work Environment | Remote or office-based, digital platforms | Call centers, retail, office settings |
| Required Skills | Written communication, tech-savvy, problem-solving | Verbal communication, interpersonal skills |
| Common Certifications | Customer service or communication courses | None typically required, but customer service training |
Entry Level Email Chat Support focuses on digital communication via email and chat, often remotely, requiring strong written skills. Customer Service Representatives may handle calls and in-person interactions, emphasizing verbal skills. Both roles serve customer needs but differ mainly in communication channels and work environment.
What are popular job titles related to Entry Level Email Chat Support jobs in Cary, NC?
For Entry Level Email Chat Support jobs in Cary, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Email Chat Support jobs in Cary, NC look for?
The top searched job categories for Entry Level Email Chat Support jobs in Cary, NC are:
What cities near Cary, NC are hiring for Entry Level Email Chat Support jobs?
Cities near Cary, NC with the most Entry Level Email Chat Support job openings:
Now Hiring: Remote Jobs | Entry Level Leadership | Quick Hire | Start ASAP
Raleigh, NC • On-site, Remote
Full-time
Posted 14 days ago
Job description
Now Hiring: Remote Jobs | Entry Level Leadership | Flexible Hours | Quick Hire | Start ASAP
Position: Entry Level Leadership
Location: Work from Home
Start Date: ASAP
Employment Type: Full-Time / Part-Time (Flexible)
Responsibilities
Requirements
Benefits
Script and Communication Training - Master the art of client engagement with confidence.
Free Qualified Leads - Focus on building connections, not searching for prospects.
Comprehensive Free Training - Learn everything you need to succeed, no experience required.
Single parents or individuals who need a flexible work-from-home setup are highly encouraged to apply.
Free Mentorship Program - Get guided by top producers and leaders in the industry.
Daily Live Coaching Sessions - Stay motivated and up to date with proven sales techniques.
Ready to Start?
If you're ready to take the next step and build a career that's both fulfilling and rewarding, apply today! Join a team that values your success, and let's create a bright future together.
Your future starts now-let's make it amazing!
Position: Entry Level Leadership
Location: Work from Home
Start Date: ASAP
Employment Type: Full-Time / Part-Time (Flexible)
Responsibilities
- Handle inbound and outbound communications (email, chat, or phone)
- Clearly explain benefit plans and help clients choose the best options for their needs.
- Perform data entry and administrative tasks
- Collaborate with team members virtually
- Maintain professionalism and confidentiality at all times
Requirements
- Strong communication skills (written and verbal)
- Reliable internet connection and computer/laptop
- Ability to work independently and manage time effectively
- No experience required - we provide full training and support.
- Must be available to start immediately
Benefits
Script and Communication Training - Master the art of client engagement with confidence.
Free Qualified Leads - Focus on building connections, not searching for prospects.
Comprehensive Free Training - Learn everything you need to succeed, no experience required.
Single parents or individuals who need a flexible work-from-home setup are highly encouraged to apply.
Free Mentorship Program - Get guided by top producers and leaders in the industry.
Daily Live Coaching Sessions - Stay motivated and up to date with proven sales techniques.
Ready to Start?
If you're ready to take the next step and build a career that's both fulfilling and rewarding, apply today! Join a team that values your success, and let's create a bright future together.
Your future starts now-let's make it amazing!