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Entry Level Electric Utility Dispatcher Jobs (NOW HIRING)

FACILITIES PERFORMANCE GROUP LLC

Dispatcher

Memphis, TN · On-site

$16 - $16.50/hr

... electric utility hot lines. Dispatches and advises appropriate response personnel of emergency and weather conditions. 5) Assists in new employee and on-the-job training for the other dispatch ...

Leidos

Distribution Engineer, Electrical Utility

Reading, PA · On-site

$73K - $132K/yr

Perform design engineering for Leidos electric utility customers * Develop work packages for OH, UG ... Ability to uptrain entry level resources and create process documents Professional Attributes that ...

Aep

Electric System Operator

Gahanna, OH · On-site

... utility personnel. Electric System Operator (Dist. Dispatcher Assoc. - Dist. Dispatcher Sr.): As a ... : * Entry-level hires in the Distribution Dispatcher role have opportunities to advance into ...

PSG Global Solutions

Dispatcher

Beaumont, TX

Company Description One of the leading Electric Utility Company across the US. - Monitor field tech trucks for assignment completion. - Make adjustments to current day's work on field tech trucks as ...

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Entry Level Electric Utility Dispatcher information

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How much do entry level electric utility dispatcher jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for entry level electric utility dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What does an entry level electric utility dispatcher do?

An Entry Level Electric Utility Dispatcher is responsible for monitoring and coordinating the flow of electricity across power grids. They communicate with field crews, respond to outages, and help ensure the reliable delivery of electricity to homes and businesses. These professionals use specialized software and equipment to track electrical systems, manage routine maintenance, and respond to emergencies. They work as part of a team to maintain safety standards and minimize service disruptions.

What are the key skills and qualifications needed to thrive as an entry level electric utility dispatcher?

To thrive as an Entry Level Electric Utility Dispatcher, you need a fundamental understanding of electrical systems, strong analytical abilities, and typically a high school diploma or equivalent. Familiarity with SCADA systems, outage management software, and radio communication tools is commonly required. Excellent multitasking, problem-solving abilities, and clear communication are crucial soft skills for coordinating responses and ensuring safety. These skills and qualifications are vital for maintaining reliable power distribution, responding promptly to emergencies, and ensuring smooth operations within the utility network.

What are some common challenges faced by entry level electric utility dispatchers, and how can new hires best prepare to overcome them?

Entry level electric utility dispatchers often face challenges such as adapting to shift work, handling high-pressure situations during outages or emergencies, and quickly learning complex grid systems and protocols. New hires can prepare by developing strong communication and multitasking skills, staying organized, and familiarizing themselves with basic electrical grid concepts. Building good relationships with senior dispatchers and field crews can also help ease the transition and improve on-the-job learning.
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Entry Level Electric Utility Dispatcher jobs near you
Infographic showing various Entry Level Electric Utility Dispatcher job openings in the United States as of July 2026, with employment types broken down into 7% As Needed, 87% Full Time, 5% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher

FACILITIES PERFORMANCE GROUP LLC

Memphis, TN • On-site

$16 - $16.50/hr

Other

Posted 27 days ago

Job description

JOB SUMMARY:


Dispatchers are responsible for interacting with clients Worldwide via radio, paging and telephonic communications. Receives incoming calls, questions the caller to determine the nature of the call and records pertinent data necessary to expeditiously respond to the problem. They operate two-way radio equipment and computers and various alarm systems. Dispatchers are monitored for call quality, lost calls, call frequency and call waiting time.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:


Other duties may be assigned.
1) Talks with clients by phone, radio or in person and receives requests for service on a variety of maintenance and information-related matters.
2) Records time of service call/request, the time it was dispatched and location and description of the problem.
3) Verbally contacts mechanical personnel over radio and electronically via the IMS to give information and directions regarding service repair requirements.
4) Monitors fire alarm systems, winter operation conditions, and crisis and electric utility hot lines. Dispatches and advises appropriate response personnel of emergency and weather conditions.
5) Assists in new employee and on-the-job training for the other dispatch positions.
6) Monitors and advises dispatched personnel on safety issues pertaining to the work requests.
7) Works overtime to ensure coverage during non-standard flight schedules and inclement weather conditions.
8) Performs general housekeeping of the call center at the end of the shift (i.e., removing trash, sweeping floors, etc.).
9) Needs to be able to type 35 words per minute.

QUALIFICATION REQUIREMENTS:


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:


High school diploma or general education degree (GED) preferred. A minimum of two (2) years of related customer service experience or equivalent combination of education and experience preferred but not required.


Language Skills:
Ability to read, write and speak fluent English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals Ability to write simple correspondence.


Mathematical Skills:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percentage.


Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

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