Entry Level Dynamics Crm Jobs in Springfield, IL

Position Details
Position Information
Quick Link
https://llcc.peopleadmin.com/postings/9623
Position Title
Family and Community Engagement Specialist
Full Time or Part Time
Full Time
Months Worked Per Year
12
Hours Worked Per Week
40
Work Schedule
Monday-Friday, 8AM-5PM
Must have the ability to be flexible with schedule for special events.
Remote Work Availability
No
Job Description Summary
Build Connections. Empower Families. Transform Futures.
At Lincoln Land Community College, we believe strong partnerships create stronger futures. As our Family and Community Engagement Specialist, you'll serve as the bridge connecting LLCC with families, schools, and community organizations across our district. You'll build meaningful relationships that expand educational opportunities, support student success, and help students and their support networks feel welcomed and connected throughout their college journey.
Working collaboratively with colleagues and community partners, you'll develop innovative outreach strategies, strengthen pathways to higher education, and champion equitable access to education for learners of all ages. If you're passionate about building relationships, engaging communities, and making a lasting impact, we'd love to have you join our team.
As a staff member at LLCC, you can look forward to 23 paid holidays a year, including 2 weeks at the end of the calendar year and one week in March for mid-semester break; 12 Fridays off in the summer; and 5 personal days, 12 sick days, and starting with 15 vacation days per year. LLCC staff, their spouse and qualified dependent children are eligible to use the tuition waiver on credited courses. Staff can also enjoy free access to our on-campus fitness center. LLCC is a positive, team-oriented environment supportive of staff development. You can view all benefits on our website. Come join our team and experience success at LLCC!Starting salary is likely to be between $53,027 and $62,004 per year with an excellent benefits package. The person hired into this position will be placed within this range based on education, training, experience, and skills.
LLCC strives to create an inclusive workplace and environment for our students, faculty, and staff. We are seeking applicants from all backgrounds and experiences to ensure we create a diverse workforce and learning environment.
Required Qualifications

• Bachelor's degree OR extensive, relevant experience OR appropriate combination of education and experience.
• Valid Driver's License.
• Experience in recruitment, education, counseling, outreach, or community engagement.
• Demonstrated experience planning and facilitating presentations, workshops, recruitment or outreach events, and community outreach initiatives.

Employment is contingent upon the successful completion of a criminal background check.
Preferred Qualifications

• Experience developing and maintaining collaborative partnerships with schools, community organizations, and external stakeholders.
• Two to three years experience in higher education recruitment, admissions, student services, K-12 partnerships, community engagement, family engagement, outreach, counseling, public relations or a related field.
• Experience utilizing a customer relationship management (CRM) system, such as Salesforce, to document outreach activities, manage communications, and evaluate recruitment outcomes.
• Bilingual proficiency (English/Spanish) is highly desirable.
• Knowledge of Illinois community colleges, financial aid processes, career and technical education pathways, dual credit programs, and workforce development initiatives.
• Training or professional development in family and community engagement, college access and success, Strategic Enrollment Management (SEM), culturally responsive outreach and recruitment practices, student development, public speaking, event planning, project management, and customer relationship management (CRM) systems.

Physical Requirements
While performing the duties of this position, the employee is regularly required to stand, walk and sit. The employee is occasionally required to lift up to 25 pounds.
Position Salary
Starting salary is likely to be between $53,027 and $62,004 per year with an excellent benefits package.
Requisition Detail Information
Open Date
08/14/2026
Last Day to Apply
Open Until Filled
Yes
Special Instructions to Applicants
This position will be open until filled; however, applications must be received on or before September 7, 2026, to be considered during the initial review window. Onsite interviews will begin September 29, 2026. Anticipated start date for this position is October 26, 2026.
If you have a college degree or credits, please upload copies of your transcripts to your application along with a cover letter and resume. Photocopies of transcripts are acceptable to be uploaded. Please redact (black out) any personal information such as age, gender and Social Security Number from your transcripts or other documents you intend to share with us before you upload them to your application.
If you do not have transcripts to upload at the time of submission, please mail them to the address below and instead upload a Word document as your transcripts that indicates you will have transcripts sent directly to us. Please contact the Human Resources office at 217-786-2752 if you have any questions.
Lincoln Land Community College
ATTN: Human Resources
P.O. Box 19256
Springfield, IL 62794
Job Duties
Description of Job Duty
Develop, implement, and lead a district-wide parent, family, and community engagement strategy that creates sustainable enrollment pipelines beginning in grades 7-8.
Essential Duty?
Yes
Description of Job Duty
Build and maintain collaborative partnerships with schools, community organizations, and other stakeholders to promote college awareness and career exploration.
Essential Duty?
Yes
Description of Job Duty
Coordinate outreach activities, presentations, family engagement programs, and special events that increase educational attainment, foster meaningful relationships with prospective students and their families, and advance LLCC's strategic enrollment goals.
Essential Duty?
Yes
Description of Job Duty
Plan, coordinate, and facilitate parent and family engagement initiatives that promote college awareness, financial aid literacy, dual credit opportunities, career exploration, student support services, and lifelong learning.
Essential Duty?
Yes
Description of Job Duty
Develop and deliver presentations, workshops, and educational programming that increase family understanding of higher education, empower families to support student success, and encourage prospective students, current students, and adult family members to pursue educational opportunities at LLCC.
Essential Duty?
Yes
Description of Job Duty
Develop, expand, and sustain strategic partnerships modeled after Family and Community Engagement (FACE) initiatives throughout the district.
Essential Duty?
Yes
Description of Job Duty
Collaborate with internal departments, school districts, community organizations, businesses, and other external partners to plan and implement outreach initiatives, educational programming, special events, and collaborative projects that strengthen community relationships, increase educational attainment, and advance LLCC's Strategic Enrollment Management goals.
Essential Duty?
Yes
Description of Job Duty
Utilize Salesforce and other institutional systems to manage outreach communications, document outreach activities, monitor engagement, analyze enrollment trends, and evaluate long-term pipeline effectiveness.
Essential Duty?
Yes
Description of Job Duty
Prepare reports and provide recommendations to support data-informed decision making and continuous improvement of outreach and family engagement initiatives.
Essential Duty?
Yes
Description of Job Duty
Represent LLCC at recruitment events, campus visit programs, family nights, community functions, educational conferences, and other outreach initiatives.
Essential Duty?
Yes
Description of Job Duty
Collaborate with Recruitment and Admissions staff and other college departments to support institutional enrollment goals, recruitment events, and special projects while maintaining current knowledge of academic programs, workforce initiatives, student services, and institutional priorities.
Essential Duty?
Yes
Description of Job Duty
Assist with special projects and perform other duties as assigned
Essential Duty?
No
Description of Job Duty
Assist in the college planning and assessment program by developing annual work unit objectives that impact long-range priority goals.
Essential Duty?
No