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Entry Level Dispatcher Waste Management Jobs (NOW HIRING)

Capital Waste Services LLC

Dispatcher

Manchester, TN · On-site

Experience in waste management, transportation, or route-based operations * Familiarity with dispatch or routing systems * Experience working with drivers or field personnel Knowledge, Skills ...

Capital Waste Services LLC

Dispatcher

Manchester, TN · On-site

Experience in waste management, transportation, or route-based operations * Familiarity with dispatch or routing systems * Experience working with drivers or field personnel Knowledge, Skills ...

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Entry Level Dispatcher Waste Management information

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How much do entry level dispatcher waste management jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level dispatcher waste management in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What does an entry level dispatcher do in waste management?

An Entry Level Dispatcher in waste management is responsible for coordinating the schedules and routes of garbage trucks and other waste collection vehicles. They communicate with drivers, respond to customer inquiries, and ensure that waste is collected efficiently and safely. Their duties also include tracking vehicle locations, relaying information about traffic or delays, and maintaining accurate records of pickups and deliveries. This role is essential for keeping waste collection operations running smoothly and on time.

What are the key skills and qualifications needed to thrive as an entry level dispatcher in waste management?

To thrive as an Entry Level Dispatcher in Waste Management, strong organizational skills, attention to detail, and a high school diploma or equivalent are essential. Familiarity with dispatch software, GPS tracking systems, and basic office applications like Microsoft Excel is typically required. Excellent communication, problem-solving, and multitasking abilities help dispatchers effectively coordinate routes and respond to issues. These skills ensure efficient operations, timely waste collection, and high customer satisfaction in a dynamic environment.

What are some common challenges faced by entry level dispatchers in waste management, and how can they effectively handle them?

Entry level dispatchers in waste management often face challenges such as coordinating multiple routes, handling last-minute changes or delays, and ensuring clear communication between drivers and customers. Managing time-sensitive schedules and adapting quickly to unexpected issues, like vehicle breakdowns or traffic, are key aspects of the job. Building strong organizational skills, staying calm under pressure, and developing effective communication methods with both the team and customers can help new dispatchers succeed and grow in the role.

What is the difference between Entry Level Dispatcher Waste Management vs Entry Level Driver Waste Management?

AspectEntry Level Dispatcher Waste ManagementEntry Level Driver Waste Management
CredentialsHigh school diploma, valid driver’s license, basic communication skillsHigh school diploma, valid commercial driver’s license (CDL), clean driving record
Work EnvironmentOffice setting, coordinating routes and schedulesOn-road, operating waste collection vehicles
Employer UsageUsed by waste management companies for route planning and dispatchingUsed by waste companies for collection and transportation of waste

While both roles are essential in waste management, the Entry Level Dispatcher focuses on coordinating routes and schedules from an office environment, requiring strong communication skills. In contrast, the Entry Level Driver operates waste collection vehicles directly, requiring a valid CDL and driving experience. Understanding these differences helps job seekers identify the right entry point in the waste management industry.

What cities are hiring for Entry Level Dispatcher Waste Management jobs?

Cities with the most Entry Level Dispatcher Waste Management job openings:

What are the most commonly searched types of Dispatcher Waste Management jobs?

The most popular types of Dispatcher Waste Management jobs are:

Entry Level Dispatcher Waste Management jobs near you

Dispatcher

Capital Waste Services LLC

Manchester, TN • On-site

Full-time

Re-posted 11 days ago

Job description

Description

About Capital Waste Services

Capital Waste Services (CWS) is a leading provider of solid waste and recycling services across the Southeast. We are committed to delivering safe, reliable, and customer-focused service. Our team members are the foundation of our success, and we foster a collaborative, high-integrity work environment with opportunities for growth.


Position Summary

The Dispatcher plays a critical role in daily operations by coordinating communication between drivers, operations, and customer service to ensure efficient route execution and timely service delivery. This position is responsible for dispatching drivers, resolving service issues in real time, and maintaining accurate operational and customer records.


Key Responsibilities

Dispatch & Route Coordination

  • Communicate with drivers throughout the day to provide routing instructions, updates, and support
  • Monitor route progress and proactively address delays, missed pickups, or service issues
  • Adjust routes as needed to maintain service efficiency and customer satisfaction
  • Coordinate with operations leadership to ensure timely service completion

Customer Service & Issue Resolution

  • Respond to customer inquiries, service requests, and complaints in a professional and timely manner
  • Investigate and resolve service issues such as missed pickups or delays
  • Communicate service updates and resolutions to customers as needed

Administrative & Data Management

  • Enter and maintain service orders, route data, and customer information in company systems
  • Review daily reports and assist with route scheduling and adjustments
  • Maintain accurate customer records, contracts, and service agreements
  • Support billing and collections processes as needed

Cross-Functional Coordination

  • Work closely with drivers, route managers, sales, and customer service teams to ensure seamless operations
  • Assist with onboarding new accounts and transitioning service agreements from sales to operations
  • Support operational goals by maintaining workflow accuracy and responsiveness

Qualifications

Required

  • High School Diploma or GED
  • 1+ year of customer service, dispatch, logistics, or call center experience
  • Strong communication and problem-solving skills
  • Ability to multitask in a fast-paced, high-volume environment

Preferred

  • Experience in waste management, transportation, or route-based operations
  • Familiarity with dispatch or routing systems
  • Experience working with drivers or field personnel

Knowledge, Skills & Abilities

  • Excellent customer service and conflict resolution skills
  • Strong organizational and time management abilities
  • Ability to prioritize tasks and adapt to changing operational needs
  • Proficiency in Microsoft Office (Excel, Outlook, Teams) and internal systems
  • Strong attention to detail and data accuracy

Work Environment

  • Office-based, in-person role
  • Frequent communication with drivers and field personnel
  • Fast-paced, high-volume operational environment

Physical Requirements

  • Prolonged periods of sitting and computer use
  • Ability to communicate effectively via phone and radio systems
  • Occasional lifting, bending, or filing as needed

Why Join Capital Waste Services

  • Competitive compensation and benefits
  • Stable, growing company in the environmental services industry
  • Opportunity for career advancement
  • Safety-first culture with strong operational support

Equal Opportunity Employer

Capital Waste Services is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration without regard to protected status.

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