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Entry Level Desktop Support Jobs in Cambridge, MA

MSCCN

Desktop Support - Andover, MA

Andover, MA · On-site

$30K - $45K/yr

  • Medical

  • Retirement

Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires * Knowledge of PC Imaging * Experience with change management and incident ...

Quantiphi, Inc.

Intern - IT & Facilities Support

Boston, MA · On-site

$16.25 - $21.75/hr

... or entry-level experience welcome) Work Location: Marlborough, MA, USA Role Overview: We are ... Customize and configure desktop applications based on user requirements * Accurately document ...

Quantiphi Inc.

Intern - IT & Facilities Support

Boston, MA · On-site

$16.25 - $21.75/hr

... or entry-level experience welcome) Work Location: Marlborough, MA, USA Role Overview: We are ... Customize and configure desktop applications based on user requirements * Accurately document ...

Quantiphi, Inc.

Intern - IT & Facilities Support

Boston, MA · On-site

$16.25 - $21.75/hr

... or entry-level experience welcome) Work Location: Marlborough, MA, USA Role Overview: We are ... Customize and configure desktop applications based on user requirements * Accurately document ...

Ametek

IT Support Intern

Peabody, MA · On-site

$16.75 - $22.25/hr

... entry-level technical and administrative tasks. This internship is designed to provide hands-on ... Primary Responsibilities End-User Support * Assist with basic desktop, laptop, and peripheral ...

Ametek

IT Support Intern

Peabody, MA

$16.75 - $22.25/hr

... entry-level technical and administrative tasks. This internship is designed to provide hands-on ... Primary Responsibilities End-User Support * Assist with basic desktop, laptop, and peripheral ...

htseng

Entry-Level Heating Product Specialist

Peabody, MA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You will get involved in estimating, product support, site visits, and more. HTS takes great pride ... Are proficient with all basic MS software, and have the ability to learn new desktop and web-based ...

htseng

Entry-Level Heating Product Specialist

Peabody, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You will get involved in estimating, product support, site visits, and more. HTS takes great pride ... Are proficient with all basic MS software, and have the ability to learn new desktop and web-based ...

M&H Consulting, LLC

Be Seen First

Entry Level IT Field Technician

Boston, MA · On-site

$50K - $52K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

DHCP * Remote Access (VPN, Remote Desktop Connection, Terminal Server) * Various Software ... Prepares users by designing and conducting training programs; providing references and support.

Contact Government Services, LLC

Legal Assistant

Boston, MA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Legal Assistant Employment Type: Full-Time, Entry Level Department: Legal As a CGS Legal Assistant ... You will provide litigation and administrative support to a group of United States Attorneys. CGS ...

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All JobsDesktop Support JobsEntry Level Desktop Support JobsEntry Level Desktop Support Jobs in Cambridge, MA

Entry Level Desktop Support information

See Cambridge, MA salary details

$11

$29

$49

How much do entry level desktop support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level desktop support in Cambridge, MA is $29.51, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $33.65 per hour, depending on experience, location, and employer.

What is an entry level desktop support?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What does an entry level desktop support do?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

What are the key skills and qualifications needed to thrive in entry level desktop support?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What are the most commonly searched types of Desktop Support jobs in Cambridge, MA?

The most popular types of Desktop Support jobs in Cambridge, MA are:

What job categories do people searching Entry Level Desktop Support jobs in Cambridge, MA look for?

The top searched job categories for Entry Level Desktop Support jobs in Cambridge, MA are:

What cities near Cambridge, MA are hiring for Entry Level Desktop Support jobs?

Cities near Cambridge, MA with the most Entry Level Desktop Support job openings:

Entry Level Desktop Support jobs near you
Infographic showing various Entry Level Desktop Support job openings in Cambridge, MA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 18% Part Time, and 14% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $61,371 per year, or $29.5 per hour.

Desktop Support in Andover, Massachusetts

Desktop & Depot Support

Andover, MA • On-site

$17 - $28/hr

Full-time

Medical, Retirement

Re-posted 22 days ago

Job description

Description:

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!


Opportunity:

Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Andover, Massachusetts. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:

  • Provide Workstation Software Break Fix support
  • IMAC – PC Install, Moves, Adds and Changes
  • Image Loads
  • Asset Recovery
  • Asset tagging
  • Printer Support
  • Client Center (Tech Bar) Support
  • IT Service Management Updates
  • Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned

Qualifications:

  • Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires
  • Knowledge of PC Imaging
  • Experience with change management and incident management
  • Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe

Preferred Qualifications:

  • Certified Dell Technician
  • Expertise in Inventory Control
Requirements:
  • Must be within driving distance of Andover, Massachusetts, and be willing to work onsite.
  • Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
  • Must be able to lift up to 40 lbs
  • Must be able to stand or walk for extended periods of time
  • Must be able to walk up and down stairs or ramps
  • Must be able to kneel and work under desks or in confined spaces
  • This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes

What is Important to Us:

  • You are an excellent communicator in writing and speaking.
  • You have the ability to work independently but also value teamwork.
  • Your problem-solving skills are excellent.
  • You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
  • You seek a community of virtue-centered co-workers and clients.

What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.


More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers