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Entry Level Debt Collection Call Center Jobs in Hanover, PA

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Entry Level Debt Collection Call Center information

See Hanover, PA salary details

$6

$22

$34

How much do entry level debt collection call center jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for entry level debt collection call center in Hanover, PA is $22.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.50 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Debt Collection Call Center vs Customer Service Representative?

AspectEntry Level Debt Collection Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, strong communication skills
Work EnvironmentCall center setting, high call volume, debt recovery focusCall center or office, general customer support
Employer & Industry UsageFinancial institutions, collection agenciesRetail, telecom, service industries
Common Search & ComparisonYesNo

Entry Level Debt Collection Call Center roles focus on recovering unpaid debts, often involving specific regulations and collections procedures. Customer Service Representatives handle general inquiries and support, with broader responsibilities. While both roles require communication skills and call center experience, debt collection positions emphasize debt recovery techniques and compliance, making them distinct in purpose and environment.

What are popular job titles related to Entry Level Debt Collection Call Center jobs in Hanover, PA? For Entry Level Debt Collection Call Center jobs in Hanover, PA, the most frequently searched job titles are:
What job categories do people searching Entry Level Debt Collection Call Center jobs in Hanover, PA look for? The top searched job categories for Entry Level Debt Collection Call Center jobs in Hanover, PA are:
What cities near Hanover, PA are hiring for Entry Level Debt Collection Call Center jobs? Cities near Hanover, PA with the most Entry Level Debt Collection Call Center job openings:
Entry Level Debt Collection Call Center jobs near you

Information Specialist

Pearl Interactive Network LLC

Gettysburg, PA • On-site

$15.75 - $17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Pearl Interactive Network rating

5.0

Company rating: 5.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

54th of 71 rated call and contact centers

Job description

Pearl Interactive Network is seeking On-site Information Specialists for a Call Center in Gettysburg, PA.

The Information Specialist responds to inquiries from the public regarding licensing procedures, application requirements, and complaint filing processes.

Pearl offers a Competitive Compensation and Benefits package to include:

  • Medical, Dental, Vision, and Life Insurance
  • Paid time off, Paid holidays
  • 401K eligibility
  • Additional ancillary benefits to support your lifestyle professionally, physically, and financially through our professional development and coaching program.

Operating Hours: 8 am - 6 pm EST, Monday - Friday

Locations: Gettysburg, PA

Essential Duties and Responsibilities:

  • Respond to inquiries from the public regarding licensing procedures, application requirements, Broadband Data Collection, and complaint filing processes.
  • Provide accurate guidance on navigating online forms, and documentation requirements.
  • Research and resolve consumer issues by referencing FCC policies, procedures, and knowledge base resources.
  • Document all customer interactions in accordance with FCC and contract requirements, ensuring accurate and complete records.
  • Escalate unresolved issues to higher-level specialists or government staff as required.
  • Other duties as assigned.

Education and/or Work Experience Requirements:

  • High School Diploma
  • Minimum of 1-2 years of experience in a call center, customer service, or government information support role.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. The employee is regularly required to sit for prolonged periods of time. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Pearl management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Background Investigation, Drug Screen and Skills Assessments May Be Required

Pearl Interactive Network, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

What Pearl Interactive Network employees say

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