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Lexington, KY · On-site
$18 - $19/hr
... call center environment. · Familiarity with collections software or loan management systems. · Knowledge of FDCPA or consumer debt collection regulations. Compensation & Benefits · Base Salary:
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Be Seen First
Lexington, KY · On-site
$18 - $19/hr
... call center environment. · Familiarity with collections software or loan management systems. · Knowledge of FDCPA or consumer debt collection regulations. Compensation & Benefits · Base Salary:
Collection Spec Job Summary and Qualifications As a Patient Account Collections Specialist you will ... Previous Call Center experience preferred. * Minimum one-year related experience preferred ...
New
Collection Spec Job Summary and Qualifications As a Patient Account Collections Specialist you will ... Previous Call Center experience preferred. * Minimum one-year related experience preferred ...
New
... debt-free living. This is a commission-based sales position. Promotions are purely based on ... We don't cold call, prospect, or harass our family and friends. Qualifications: * Ability to obtain ...
... debt-free living. This is a commission-based sales position. Promotions are purely based on ... We don't cold call, prospect, or harass our family and friends. Qualifications: * Ability to obtain ...
This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer ...
This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer ...
Lexington, KY · On-site
$16/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...
Lexington, KY · On-site
$16/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...
Lexington, KY · On-site
$15.50/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...
Lexington, KY · On-site
$15.50/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...
Lexington, KY · On-site
$16/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...
Lexington, KY · On-site
$16/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...
Frankfort, KY · Remote
$15 - $16/hr
Customer Service Representative Employment Type: Full Time , Entry Level Department: Customer ... Call Center (omnichannel) background a plus. Our Commitment: Contact Government Services (CGS ...
Quick apply
Frankfort, KY · Remote
$15 - $16/hr
Customer Service Representative Employment Type: Full Time , Entry Level Department: Customer ... Call Center (omnichannel) background a plus. Our Commitment: Contact Government Services (CGS ...
$15 - $16/hr
Customer Service Representative Employment Type: Full Time , Entry Level Department: Customer ... Call Center (omnichannel) background a plus. Our Commitment: Contact Government Services (CGS ...
$15 - $16/hr
Customer Service Representative Employment Type: Full Time , Entry Level Department: Customer ... Call Center (omnichannel) background a plus. Our Commitment: Contact Government Services (CGS ...
Nicholasville, KY · On-site
$16/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...
Nicholasville, KY · On-site
$16/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...
Versailles, KY · On-site
$16/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...
Versailles, KY · On-site
$16/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...
Georgetown, KY · On-site
$16/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...
Georgetown, KY · On-site
$16/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...
Georgetown, KY · On-site
$16/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...
Georgetown, KY · On-site
$16/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...
Versailles, KY · On-site
$16/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...
Versailles, KY · On-site
$16/hr
What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...
$15 - $16/hr
This role is ideal for entry-level candidates or individuals with a customer service background who ... or call center experience. * Experience handling incoming calls and directing inquiries ...
Quick apply
$15 - $16/hr
This role is ideal for entry-level candidates or individuals with a customer service background who ... or call center experience. * Experience handling incoming calls and directing inquiries ...
$15 - $16/hr
This role is ideal for entry-level candidates or individuals with a customer service background who ... or call center experience. * Experience handling incoming calls and directing inquiries ...
$15 - $16/hr
This role is ideal for entry-level candidates or individuals with a customer service background who ... or call center experience. * Experience handling incoming calls and directing inquiries ...
We're hiring for full or part time. What we're looking for People who are... -Driven to Succeed -Self-Motivated -Hard Working -Coachable-Very Important -Team Player Your responsibilities: - Call the ...
Quick apply
We're hiring for full or part time. What we're looking for People who are... -Driven to Succeed -Self-Motivated -Hard Working -Coachable-Very Important -Team Player Your responsibilities: - Call the ...
Shared call - 2 -3 times a year Incentive Overview * Competitive compensation and benefits package ... Complimentary Professional Student Loan Debt Repayment Advising * PSLF Eligible Employer
Shared call - 2 -3 times a year Incentive Overview * Competitive compensation and benefits package ... Complimentary Professional Student Loan Debt Repayment Advising * PSLF Eligible Employer
Shared call - 2 -3 times a year Incentive Overview * Competitive compensation and benefits package ... Complimentary Professional Student Loan Debt Repayment Advising * PSLF Eligible Employer
Shared call - 2 -3 times a year Incentive Overview * Competitive compensation and benefits package ... Complimentary Professional Student Loan Debt Repayment Advising * PSLF Eligible Employer
$6.51 - $8.90
5% of jobs
$8.90 - $11.29
0% of jobs
$11.29 - $13.67
5% of jobs
$13.67 - $16.06
13% of jobs
$16.24 is the 25th percentile. Wages below this are outliers.
$16.06 - $18.45
24% of jobs
The median wage is $18.85 / hr.
$18.45 - $20.84
16% of jobs
$20.84 - $23.23
8% of jobs
$24.33 is the 75th percentile. Wages above this are outliers.
$23.23 - $25.61
7% of jobs
$25.61 - $28
6% of jobs
$28 - $30.39
5% of jobs
$30.39 - $32.78
9% of jobs
$6
$20
$32
| Aspect | Entry Level Debt Collection Call Center | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma, basic communication skills | High school diploma, strong communication skills |
| Work Environment | Call center setting, high call volume, debt recovery focus | Call center or office, general customer support |
| Employer & Industry Usage | Financial institutions, collection agencies | Retail, telecom, service industries |
| Common Search & Comparison | Yes | No |
Entry Level Debt Collection Call Center roles focus on recovering unpaid debts, often involving specific regulations and collections procedures. Customer Service Representatives handle general inquiries and support, with broader responsibilities. While both roles require communication skills and call center experience, debt collection positions emphasize debt recovery techniques and compliance, making them distinct in purpose and environment.
$18 - $19/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 22 days ago
About Payliance
Founded in 2007, Payliance is a trusted leader in payment processing — processing more than $63 billion annually, supporting 40,000+ merchant locations, and serving over 350 lending clients. We offer an all-in-one platform for real-time funding, payment processing, account verification, and recovery services, giving lenders the technology to operate efficiently and confidently.
What sets Payliance apart is our blend of modern technology, deep industry expertise, and a highly collaborative, people-first culture. Backed by Serent Capital, we're expanding our capabilities and delivering measurable results for clients across lending, e-commerce, collections, and gaming.
About the Role
The Collector is the frontline voice of Payliance's recovery operation — engaging borrowers via inbound and outbound calls and text messages to facilitate payment resolution. This role requires a professional, persistent approach and the ability to navigate sensitive conversations with empathy and compliance awareness.
This is a great opportunity for someone who is motivated by goals, comfortable on the phone, and looking to build a career in financial services.
What You'll Do
· Handle inbound collection calls from borrowers, providing account information and payment options.
· Conduct outbound collection calls to reach borrowers with outstanding balances.
· Send and respond to text message communications with borrowers.
· Meet or exceed weekly call volume minimums (100+ calls per day) and payment collection goals.
· Document all contacts and activity accurately in the system of record.
· Respond to voicemails and written inquiries from borrowers.
· Adhere to all applicable compliance requirements, including FDCPA guidelines.
· Escalate complex calls or disputes to the Team Lead or management as needed.
What You'll Bring
Required Qualifications
· Strong verbal communication skills and a professional phone presence.
· Ability to meet daily call volume and weekly collection goals.
· Comfortable working in a fast-paced, metrics-driven environment.
· Reliable, punctual, and able to maintain consistent attendance.
· Basic computer proficiency and ability to navigate multiple systems simultaneously.
Preferred Qualifications
· Prior experience in collections, customer service, or a call center environment.
· Familiarity with collections software or loan management systems.
· Knowledge of FDCPA or consumer debt collection regulations.
Compensation & Benefits
· Base Salary: Competitive salary and bonus structure
· Medical, Dental, and Vision insurance.
· 401(k) with company match.
· Generous PTO plus paid company holidays.
· Company-paid life and long-term disability insurance.
· Paid parental leave.
Work Environment
On-site in Lexington, KY. This role requires in-person attendance during scheduled shifts.
Equal Employment Opportunity
Payliance is an equal opportunity employer. We value diversity and strive to create an inclusive workplace for everyone. Discrimination or harassment of any kind — based on race, color, sex, religion, sexual orientation, gender identity, national origin, age, disability, genetic information, or pregnancy — is not tolerated. Reasonable
Sourced by ZipRecruiter
Finance and insurance
51 - 200 Employees
Columbus, OH, US
2007
