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Entry Level Debt Collection Call Center Jobs in New York

Nexxaworks

Call Center Representative

Freehold, NJ · On-site

$16 - $20/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Nexxaworks

Call Center Representative

Manhattan, NY · On-site

$17.75 - $22/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

PSEG

COLLECTION AND CREDIT REPRESENTATIVE

Newark, NJ · On-site

... related to the Collection Call Center, as directed. Years of Experience Data Needed Job ... Qualifications Must meet the Company's general requirements, and in addition: 1. Must possess a ...

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Entry Level Debt Collection Call Center information

What is the difference between Entry Level Debt Collection Call Center vs Customer Service Representative?

AspectEntry Level Debt Collection Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, strong communication skills
Work EnvironmentCall center setting, high call volume, debt recovery focusCall center or office, general customer support
Employer & Industry UsageFinancial institutions, collection agenciesRetail, telecom, service industries
Common Search & ComparisonYesNo

Entry Level Debt Collection Call Center roles focus on recovering unpaid debts, often involving specific regulations and collections procedures. Customer Service Representatives handle general inquiries and support, with broader responsibilities. While both roles require communication skills and call center experience, debt collection positions emphasize debt recovery techniques and compliance, making them distinct in purpose and environment.

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For Entry Level Debt Collection Call Center jobs in New York, the most frequently searched job titles are:

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What cities in New York are hiring for Entry Level Debt Collection Call Center jobs?

Cities in New York with the most Entry Level Debt Collection Call Center job openings:

Entry Level Debt Collection Call Center jobs near you
Infographic showing various Entry Level Debt Collection Call Center job openings in New York as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 86% In-person, and 14% Remote job distribution.

Experienced Debt Collection Specialist II

POM Recoveries Inc

Farmingdale, NY • On-site

$16 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Description
We are hiring Experienced Debt Collection Specialists with a background in bank, retail, or credit union receivables. This role requires strong communication, negotiation, and account resolution skills in a fast-paced environment.
Responsibilities:
  • Handle inbound and outbound collection calls
  • Collect on delinquent accounts (bank, retail, credit union portfolios)
  • Negotiate payment arrangements and resolve account issues
  • Perform account research, reconciliation, and documentation
  • Maintain compliance with all applicable regulations
  • Meet or exceed individual performance goals

Benefits:
  • $16.00 to $25.00 hourly rate + uncapped bonus potential
  • Monthly incentive programs
  • 3 weeks paid training
  • Medical, dental, vision, and 401(k)
  • Paid time off (vacation, holidays, sick time)
  • Employee referral program
  • Flexible scheduling

Position Requirements
  • Minimum 3 years of collections experience (REQUIRED)
  • Experience in bank, retail, or credit union collections preferred
  • Call center experience
  • Strong negotiation and communication skills
  • Ability to work independently
  • Good typing and computer skills
  • Skip tracing experience a plus
  • Bilingual (Spanish) a plus

Full-Time/Part-Time
Full-Time
Shift
-not applicable-
Company Website
www.pomr.com
Rate of Pay
$16.00 to $25.00 dependent on experience
EOE Statement
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.

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