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Entry Level Customer Support Jobs in Columbus, GA

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Entry Level Customer Support information

See Columbus, GA salary details

$9

$18

$27

How much do entry level customer support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level customer support in Columbus, GA is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.87 per hour, depending on experience, location, and employer.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Columbus, GA?

The most popular types of Customer Support jobs in Columbus, GA are:

What are popular job titles related to Entry Level Customer Support jobs in Columbus, GA?

For Entry Level Customer Support jobs in Columbus, GA, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Columbus, GA look for?

The top searched job categories for Entry Level Customer Support jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Entry Level Customer Support jobs?

Cities near Columbus, GA with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Columbus, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,988 per year, or $18.7 per hour.

Specialist Position (Bilingual in English and Korean)

Hanwha Advanced Materials America

Opelika, AL • On-site

$50K - $63K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

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Job description

Hanwha Advanced Materials is an automotive parts manufacturer located in Opelika, AL. The company has multiple openings for a Specialist in the Purchasing, Development, and Production Departments. This is a salaried entry level position. The ideal candidate will have a college degree in either business or engineering. There is a strong preference for a candidate who is bilingual in English and Korean.

The purchasing position will support the team in the purchase and shipment of raw materials and other essential supplies for the factory. The development position will work with the customer and engineering to design, sell, and implement parts into production in the factory. The production position will assist the manufacturing area in process design and execution.


Requirements:

  • College education in either business or engineering.
  • OR equivalent work experience in a manufacturing environment.
  • Computer skills including MS Word, Excel, Powerpoint.
  • Experience with SAP a plus.
  • Strong preference for candidates that are bilingual in English and Korean
  • Effective communication skills for cross-functional collaboration with production teams, logistics providers, and vendors.


Benefits:

  • 401(k)
  • 401(k) 5% Match
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance


Work Location: In person

All analytics data provided here is for informational purposes only and Indeed does not guarantee its accuracy. Values shown may deviate from the actual charges. Indeed reserves the right to adjust the information shown here or change the method of measuring such figures at any time. This information does not constitute a contract.