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Entry Level Customer Service Jobs in Jackson, MI

Customer Service Qualifications * Years of experience: 2 years ... Experience level: Entry Level Randstad is a world leader in matching great people with great ...

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Are you a customer service rockstar looking for long-term career growth? Randstad has partnered ... Experience level: Entry Level Randstad is a world leader in matching great people with great ...

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... customer service throughout the club. â—Ź Ensure the safety of team members, club members, and club property. â—Ź Consistently and constantly demonstrate a desire to be a team player. â—Ź Promote ...

Security Officer - Entry Level Wage: $14.85/ hour Position involves walking and driving ... Prior customer service experience is a plus. Enjoy the benefit of daily pay! We help make your ...

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Entry Level Customer Service information

See Jackson, MI salary details

$9

$17

$24

How much do entry level customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for entry level customer service in Jackson, MI is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.13 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Jackson, MI?

The most popular types of Customer Service jobs in Jackson, MI are:

What job categories do people searching Entry Level Customer Service jobs in Jackson, MI look for?

The top searched job categories for Entry Level Customer Service jobs in Jackson, MI are:

What cities near Jackson, MI are hiring for Entry Level Customer Service jobs?

Cities near Jackson, MI with the most Entry Level Customer Service job openings:

Infographic showing various Entry Level Customer Service job openings in Jackson, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,771 per year, or $17.2 per hour.

Customer Service Specialist

Randstad

Howell, MI

$21 - $21.50/hr

Full-time

Posted yesterday

New


Job description

Randstad has partnered with an industry-leading Property & Casualty Insurance Company—recognized as one of America's Top Employers—to hire multiple Service Representatives for their Commercial Lines team in Worcester, MA. This role offers a six-month temp-to-hire path with comprehensive job training, ongoing mentorship, and opportunities for salary growth upon permanent hire.

salary: $21 - $21.5 per hour
shift: First
work hours: 10 AM - 9 PM
education: High School

Responsibilities

  • Respond to incoming/outbound calls and emails regarding billing, certificates of insurance, and general inquiries.

  • Process a high volume of Certificate of Insurance and ID card requests within service-level timelines.

  • Perform outreach calls for new business, renewals, and customer satisfaction checks.

  • Assist with mailbox indexing, First-Party Collections outreach, and returned mail processing.

Qualifications

  • Experience: 2+ years of customer service experience required; prior experience in Commercial Rating or Agency Customer Service is preferred.

  • Education: College degree preferred, but not required.

  • Technical Skills: Proficiency in navigating and operating proprietary software and online databases.


Skills
  • Client Service
  • Customer Relations
  • Customer Service

  • Qualifications
  • Years of experience: 2 years
  • Experience level: Entry Level

  • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
    This posting is open for thirty (30) days.


Randstad USA logo

About Randstad USA

Sourced by ZipRecruiter

Our business is supporting business productivity, from matching the right people with great jobs to custom project solutions and consulting. We use innovative technologies and a passion for people to provide you with the best experience possible. We provide outsourcing, staffing, consulting and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing. We can’t wait to tell you all about it.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Minneapolis, MN, US