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Entry Level Customer Service Jobs in Jackson, MI

Insurance Customer Service

Jackson, MI ยท On-site

$37K - $51K/yr

  • Retirement

  • PTO

We are looking for a motivated and service-oriented individual to join our insurance team in an entry-level customer service role. Part time and full time options available! This is an excellent ...

Service Advisor

Hillsdale, MI ยท On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Do you enjoy working in a fast paced, customer oriented working environment? We are looking for an ... Experienced and entry level candidates will be considered. The Cronin Family of Dealerships include ...

Entry-Level Fitness Trainer

Howell, MI ยท On-site

$13.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer service throughout the club. โ— Ensure the safety of team members, club members, and club property. โ— Consistently and constantly demonstrate a desire to be a team player. โ— Promote ...

Security Officer - Entry Level

Charlotte, MI ยท On-site

$14.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Security Officer - Entry Level Wage: $14.85/ hour Position involves walking and driving ... Prior customer service experience is a plus. Enjoy the benefit of daily pay! We help make your ...

Security Officer - Entry Level

Charlotte, MI ยท On-site

$14.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Security Officer - Entry Level Wage: $14.85/ hour Position involves walking and driving ... Prior customer service experience is a plus. Enjoy the benefit of daily pay! We help make your ...

Entry-level Lube Tech/Technician

Jackson, MI ยท On-site

$15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

We are seeking outgoing, enthusiastic, customer-service oriented people to perform food and ... Commit to events that work with YOUR schedule.) Company-provided training (Ideal for entry-level or ...

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Entry Level Customer Service information

See Jackson, MI salary details

$8

$16

$24

How much do entry level customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for entry level customer service in Jackson, MI is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $18.75 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Jackson, MI?

The most popular types of Customer Service jobs in Jackson, MI are:

What job categories do people searching Entry Level Customer Service jobs in Jackson, MI look for?

The top searched job categories for Entry Level Customer Service jobs in Jackson, MI are:

What cities near Jackson, MI are hiring for Entry Level Customer Service jobs?

Cities near Jackson, MI with the most Entry Level Customer Service job openings:

Infographic showing various Entry Level Customer Service job openings in Jackson, MI as of August 2026, with employment types broken down into 1% As Needed, 61% Full Time, 22% Part Time, 9% Contract, and 7% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,048 per year, or $16.9 per hour.

Insurance Customer Service

Jenkins Insurance Group

Jackson, MI โ€ข On-site

$37K - $51K/yr

Other

Retirement, PTO

Re-posted 9 days ago


Job description

Benefits:

401(k)

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Position Overview: We are looking for a motivated and service-oriented individual to join our insurance team in an entry-level customer service role. Part time and full time options available! This is an excellent opportunity for someone who is eager to learn, thrives in a fast-paced environment, and is ready to take on more responsibility over time.

Youโ€™ll assist clients and policyholders by answering questions, managing policy changes, resolving billing concerns, and guiding potential clients through insurance options. If you bring a strong work ethic, great communication skills, and a client-first mindset, weโ€™d love to hear from you.

Key Responsibilities:

Provide excellent customer service by handling inbound calls and inquiries regarding insurance policies, billing, and coverage options

Educate prospective clients on coverage options and help convert quotes into new policies

Assist with policy changes, documentation, and updates accurately and efficiently

Support marketing and outreach activities and respond to leads effectively

Contribute to a positive office environment and support team success

Qualifications:

Strong communication skills โ€“ written, verbal, and active listening

Friendly, people-focused, and customer-first approach

High attention to detail and organizational skills

Self-starter who is proactive in solving problems

Prior insurance experience or knowledge of policy procedures is a plus