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Entry Level Customer Service Jobs in Highlands Ranch, CO

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Entry Level Customer Service information

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$10

$19

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How much do entry level customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for entry level customer service in Highlands Ranch, CO is $19.73, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.97 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Highlands Ranch, CO?

The most popular types of Customer Service jobs in Highlands Ranch, CO are:

What job categories do people searching Entry Level Customer Service jobs in Highlands Ranch, CO look for?

The top searched job categories for Entry Level Customer Service jobs in Highlands Ranch, CO are:

What cities near Highlands Ranch, CO are hiring for Entry Level Customer Service jobs?

Cities near Highlands Ranch, CO with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Highlands Ranch, CO as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,037 per year, or $19.7 per hour.

Part-Time Customer Service Representative

Outlets at Castle Rock

Castle Rock, CO • On-site

$16.25 - $22.25/hr

Other

Posted 12 days ago

Job description

ABOUT OUTLETS AT CASTLE ROCK

We are the largest open-air outlet center in the state of Colorado. Located in Castle Rock, we are conveniently placed between the Denver metro area and the Colorado Springs region. Voted Colorado's Best Outlet Shopping several times since 2015, we are committed to providing an enjoyable shopping and dining experience to all who come by!

We are in the "happiness business" and believe in a positive "What can I do? How can I help?" attitude. We value our employees for their hard work and dedication. That is why we work hard to create a fun working environment and a family-oriented culture for our amazing team!

The Outlets at Castle Rock is currently hiring a Customer Service Representative to join our team. This position offers 10-15 hrs/week. We take great pride in hiring for this role as Customer Service Representatives have the privilege of interacting with our shoppers. Successful candidates will have a strong work ethic and ability to work independently.

We look forward to hearing from you!

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Responsible for opening the Customer Service area on time.
  • Assists all customers with general information such as store locations, directions, business hours, transportation info, and special event info over the phone or in person.
  • Maintains a positive friendly and helpful attitude.
  • Circulates memos, newsletters, and other correspondence to tenants.
  • Assists the Marketing department with traffic reports, special events, group sales, sponsorships and ensures brochures/directories/promotional material is stocked at the counter.
  • Maintains stroller/wheelchair rentals and log book.
  • Logs inventory of all lost and found items in conjunction with the security department.
  • Responsible for tenant after-hours log and security notification.
  • Processes gift card requests.
  • Collects customer complaint forms and distributes to General Manager.
  • Performs special projects or other duties as assigned.

EDUCATION and EXPERIENCE

  • High school diploma or general equivalency diploma (G.E.D.)
  • 0-2 years of experience in the field or in a related area preferred.
  • Entry-level experience using MS Office applications (for data entry, reports).
  • Ability to conduct research using the various search engines on the Internet.
  • Entry-level experience using Social Media Networking applications.
  • Requires a high level of commitment to customer service.

OTHER SKILLS and/or ABILITIES

  • Ability to learn new tasks quickly.
  • Demonstrate the ability to work well in a timely manner with a proactive approach to unusual occurrences.
  • Requires attention to details.
  • Must be able to work independently and take initiative.
  • Ability to handle cash and give back proper change.
  • Basic bookkeeping skills.
  • Able to prioritize and meet deadlines.
  • A team player achieving the goals of the center.
  • Must be available to work on holidays and weekends.

The Outlets at Castle Rock is an Equal Employment Opportunity employer committed to fostering, cultivating and preserving a culture of diversity and inclusion. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status and other characteristics that make our employees unique.

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