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Entry Level Customer Service Jobs in Encinitas, CA

MSI

Customer Service Representative (CSR)

San Diego, CA · On-site

$18.75 - $21.75/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with ... Entry Level Employment Type: Full-time Compensation: This hourly, non-exempt position pays from ...

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Entry Level Customer Service information

See Encinitas, CA salary details

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$28

How much do entry level customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level customer service in Encinitas, CA is $20.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.45 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Encinitas, CA? The most popular types of Customer Service jobs in Encinitas, CA are:
What job categories do people searching Entry Level Customer Service jobs in Encinitas, CA look for? The top searched job categories for Entry Level Customer Service jobs in Encinitas, CA are:
What cities near Encinitas, CA are hiring for Entry Level Customer Service jobs? Cities near Encinitas, CA with the most Entry Level Customer Service job openings:
Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Encinitas, CA as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,994 per year, or $20.2 per hour.

Express Automotive Service Advisor (Entry-Level / Customer Service)

Pedder Auto Group

Poway, CA • On-site

$48K - $90K/yr

Full-time

Re-posted 11 days ago

Job description

Description:

Founded in 2008 by David Pedder, Pedder Automotive Group is a family-owned dealership network with 7 locations across Southern California, representing top brands including Nissan, Hyundai, Chrysler, Dodge, Jeep, and Ram.

Our locations include:

  • Pedder Nissan
  • Raceway Nissan
  • Temecula Nissan
  • Hemet CDJR
  • Lake Elsinore CDJR
  • Pedder Hyundai of Poway
  • Pedder CDJR of Poway

We are known for a high-performance culture, strong leadership, and a customer-first experience—creating an environment where both employees and customers thrive.

The Express Service Advisor is a customer-facing, fast-paced role responsible for guiding customers through routine maintenance and light repair services.


This is an excellent opportunity for someone looking to start or grow a career in automotive service, customer experience, or dealership operations.

Requirements:Key Responsibilities
  • Greet customers and provide a welcoming, high-energy service experience
  • Consult with customers on maintenance needs and recommended services
  • Write repair orders and build accurate service estimates
  • Clearly explain services, timelines, and costs
  • Recommend additional services when appropriate (upselling ethically and effectively)
  • Coordinate with technicians to ensure efficient workflow and turnaround times
  • Deliver on customer satisfaction (CSI) goals and shop productivity targets
Qualifications
  • Customer service or sales experience preferred (automotive experience a plus, not required)
  • Strong communication skills with the ability to build trust quickly
  • Highly organized with the ability to multitask in a fast-paced environment
  • Self-motivated with a take-ownership mindset
  • Willingness to learn automotive systems, maintenance, and repair processes
  • Team-oriented while also able to work independently