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Entry Level Customer Service Jobs in Covington, KY

MSI

Customer Service Representative (CSR)

Cincinnati, OH · On-site

$18.75 - $21.75/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with ... Entry Level Employment Type: Full-time Compensation: This hourly, non-exempt position pays from ...

Hydrotech

Customer Service Representative

Cincinnati, OH · On-site

$22 - $30/hr

This is an entry-level position designed for individuals who are developing their knowledge of products, systems, and customer service processes. ESSENTIAL DUTIES and RESPONSIBILITIES: Customer ...

DR Horton, Inc.

Customer Service Technician

Mason, OH · On-site

$16.25 - $21.75/hr

... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will ...

DR Horton

Customer Service Technician

Mason, OH · On-site

$16.25 - $21.75/hr

... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will ...

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Entry Level Customer Service information

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How much do entry level customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for entry level customer service in Covington, KY is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.29 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Covington, KY?

The most popular types of Customer Service jobs in Covington, KY are:

What job categories do people searching Entry Level Customer Service jobs in Covington, KY look for?

The top searched job categories for Entry Level Customer Service jobs in Covington, KY are:

What cities near Covington, KY are hiring for Entry Level Customer Service jobs?

Cities near Covington, KY with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Covington, KY as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,949 per year, or $18.2 per hour.

Sales Associate / Customer Service Representative - Entry level

4th Dimension Marketing Solutions Inc

Cincinnati, OH • On-site

$55K - $65K/yr

Full-time

Medical, PTO

Re-posted 7 days ago

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Job description

Entry-Level Sales Associate / Customer Service – Full Paid Training Provided

We are currently hiring Entry-Level Sales Associates who bring a team-oriented, customer first mentality and a strong desire to grow professionally. This is an exciting opportunity for motivated individuals looking to gain hands-on experience in sales, customer engagement, account management, and brand representation.

We are committed to developing future leaders. We provide comprehensive training and mentorship from day one, making this an excellent opportunity for candidates looking to build a career in business development, marketing strategy, brand management, and leadership. No prior experience is required—just a strong work ethic and willingness to learn.

Key Responsibilities

  • Represent major energy brands in a professional manner

  • Learn and implement sales and marketing strategies in a retail and event environments

  • Engage directly with customers to build brand awareness and drive sales

  • Collaborate with team members to achieve campaign goals

What We’re Looking For

  • A positive attitude and self-motivated mindset

  • Strong communication and interpersonal skills

  • A competitive drive with a team-oriented mentality

  • A growth mindset

Why Join?

  • Comprehensive training and ongoing mentorship

  • A clear path for career advancement into leadership and management roles

  • A fun, supportive, and energetic team culture

  • Travel opportunities and performance-based incentives

  • Competitive compensation: base pay + commission + bonuses