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Entry Level Customer Service Jobs in Covington, KY

Four Facets

Be Seen First

Entry Level Customer Sales Representative

Cheviot, OH · On-site

$41K - $78K/yr

Four Facets is hiring Entry-Level Customer Sales Representatives to join our Cincinnati team. No ... Learn about customer needs and recommend products and services * Explain current options, pricing ...

Four Facets

Be Seen First

Entry Level Customer Sales Representative

Cheviot, OH · On-site

$41K - $78K/yr

Four Facets is hiring Entry-Level Customer Sales Representatives to join our Cincinnati team. No ... Learn about customer needs and recommend products and services * Explain current options, pricing ...

HRS Talent Solutions

Customer Service Assistant

Cincinnati, OH · On-site

$16.50 - $22.75/hr

About the job Customer Service Assistant Customer Service Assistant Entry-Level Customer Support & Service Coordination Role About the Role We are currently hiring for a Customer Service Assistant ...

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Entry Level Customer Service information

See Covington, KY salary details

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$18

$26

How much do entry level customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level customer service in Covington, KY is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.29 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Covington, KY?

The most popular types of Customer Service jobs in Covington, KY are:

What are popular job titles related to Entry Level Customer Service jobs in Covington, KY?

For Entry Level Customer Service jobs in Covington, KY, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service jobs in Covington, KY look for?

The top searched job categories for Entry Level Customer Service jobs in Covington, KY are:

What cities near Covington, KY are hiring for Entry Level Customer Service jobs?

Cities near Covington, KY with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Covington, KY as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,949 per year, or $18.2 per hour.

Entry Level Customer Service Rep

Swift7 Consultants

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Description
About Us:
Swift 7 Consultants is a leading consulting firm, dedicated to providing top-notch strategic solutions to our clients. Our team of experts helps businesses thrive through innovative approaches and cutting-edge strategies. We pride ourselves on our dynamic work environment and commitment to excellence.
We are seeking a motivated and enthusiastic Entry Level Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, playing a crucial part in ensuring their satisfaction and addressing their inquiries. We believe in providing exceptional service, and your contributions will directly influence customer retention and brand loyalty.
Pay Range:
$18.50 - $28.00 per hour

Key Responsibilities
  • Handle customer inquiries via phone, email, and chat in a timely and efficient manner.
  • Provide accurate information regarding products, services, and policies to assist customers.
  • Resolve customer complaints and issues effectively, escalating when necessary.
  • Document customer interactions in our CRM system to ensure accurate record-keeping.
  • Collaborate with team members to improve service processes and customer satisfaction.
  • Assist with order processing, returns, and exchanges as needed.

Skills, Knowledge and Expertise
  • High school diploma or equivalent; further education is a plus.
  • Strong verbal and written communication skills with a keen eye for detail.
  • Ability to handle challenging situations with professionalism and a positive attitude.
  • Basic computer skills and familiarity with CRM software is a plus.
  • Excellent organizational skills and ability to multitask effectively.
  • Team player mentality with a commitment to delivering high-quality service.

Benefits
  • Competitive salary
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Professional development opportunities
  • Dynamic and collaborative work environment