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Entry Level Customer Service Jobs in Charleston, SC

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Entry Level Customer Service information

See Charleston, SC salary details

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How much do entry level customer service jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for entry level customer service in Charleston, SC is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.95 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Charleston, SC?

The most popular types of Customer Service jobs in Charleston, SC are:

What are popular job titles related to Entry Level Customer Service jobs in Charleston, SC?

For Entry Level Customer Service jobs in Charleston, SC, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service jobs in Charleston, SC look for?

The top searched job categories for Entry Level Customer Service jobs in Charleston, SC are:

What cities near Charleston, SC are hiring for Entry Level Customer Service jobs?

Cities near Charleston, SC with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Charleston, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,290 per year, or $17.9 per hour.

Customer Service Representative

Gerald's Tires & Brakes

Charleston, SC

$18/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Gerald's Tires & Brakes in Charleston, SC is looking to hire a full-time Customer Service Representative to assist customers when they visit the shop. Are you a people person with excellent conversational skills? Would you like to work for a company that values the contributions of its employees? If so, please read on!

This customer care position earns a competitive starting wage of up to $18 per hour. We provide exceptional benefits and perks, including health, dental, and retirement benefits with company match as well as paid vacation, paid sick days, and paid training opportunities. Additionally, we offer this position life insurance, an employee discount, and flexible scheduling. If this sounds like the right entry-level automotive office opportunity, apply today!


ABOUT GERALD'S TIRES & BRAKES

Since 1975, we have built a reputation of steadfast reliability, unparalleled customer service, and the best prices in and around Charleston. Our experienced and dedicated team helps keep our clients' vehicles on the road, ensuring their valuable time is never wasted on unnecessary breakdowns and repairs. From preventative maintenance to flat tire repairs and everything in between, we are there every step of the way. We take pride in the company we have built, and it shows with every customer we help!

We value our capable and skilled employees and depend on them to help us provide outstanding service. This is why we offer competitive wages, excellent benefits, and an exceptional work environment. In fact, we were voted as one of the top 3 "Best Places to Work" in the Charleston area! At Gerald's, you're not just a number, you're an individual! We're always on the lookout for exceptional individuals to add to our team. We hope you'll join us!


A DAY IN THE LIFE OF AN CUSTOMER SERVICE REPRESENTATIVE

In this customer care position in our automotive office, you are the first face our clients see when they visit our store. When customers enter, you greet them cheerfully and discuss their auto repair needs. If the client has an appointment, you check them in and inform our technicians. You also take information from walk-ins and let them know if there will be a wait. Additionally, you answer customer phone calls, skillfully answering their questions and scheduling appointments.

After services are completed, you return the customers' keys to them and thank them for choosing us for their automotive needs. As you interact with our clients, you always engage them in a friendly way that makes them feel comfortable. You take pride in providing world-class customer service!


QUALIFICATIONS FOR AN CUSTOMER SERVICE REPRESENTATIVE

  • Customer service skills
  • Basic computer proficiency

Do you have the desire to help others? Are you organized and detail-oriented? Do you have excellent communication skills? Are you dependable? Do you have a friendly and engaging personality? Are you a team player? Do you always operate with honesty and integrity? If yes, you might just be perfect for this entry-level automotive office position!


WORK SCHEDULE FOR AN CUSTOMER SERVICE REPRESENTATIVE

This entry-level customer care position is full-time and typically works 7 AM - 6 PM, 4 days a week, which comes out to about 44- to 46-hour work weeks.


ARE YOU READY TO JOIN OUR AUTOMOTIVE OFFICE TEAM?

If you feel that you would be right for this entry-level customer care job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 29407

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