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How much do entry level customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level customer service in Missouri is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Missouri? The most popular types of Customer Service jobs in Missouri are:
What are popular job titles related to Entry Level Customer Service jobs in Missouri? For Entry Level Customer Service jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service jobs in Missouri look for? The top searched job categories for Entry Level Customer Service jobs in Missouri are:
What cities in Missouri are hiring for Entry Level Customer Service jobs? Cities in Missouri with the most Entry Level Customer Service job openings:
Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Missouri as of August 2026, with employment types broken down into 66% Full Time, 20% Part Time, 7% Temporary, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $36,674 per year, or $17.6 per hour.

Entry Level Customer Service Rep

Ziegler Insurance Group

Kansas City, MO • On-site

$45K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

At Ziegler Insurance Group, we believe in building lasting relationships, not just selling policies. Nestled right here in Kansas City, Missouri, we're a dedicated team committed to providing exceptional service and peace of mind to our community. We're looking for a bright, enthusiastic Customer Service Representative to join our close-knit family. This isn't just a customer service role; it's a stepping-stone to an exciting career growth opportunity for the right individual. You'll be the first point of contact for our valued clients, the friendly voice on the phone, and the helpful hand guiding them through their insurance journey.

With the help our many happy customers referring their friends and family to us, we have grown faster than we can keep up with! If you have a passion for helping people, a knack for clear communication, and an eagerness to grow your career in a supportive environment, wed be thrilled to welcome you aboard. Come be a part of a team that genuinely cares!


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Evenings Off

Career Growth Opportunities

Retirement Plan

Life Insurance


Responsibilities
  • New Customer Onboarding - starts with a friendly outreach to ensure they have access to their policies and more.
  • Respond to customer inquiries via phone, email, and in-person with a friendly and helpful demeanor.
  • Provide accurate information about Ziegler Insurance Group's products and services.
  • Assist customers with policy-related questions and basic administrative tasks.
  • Identify opportunities to offer additional products or services to meet customer needs.
  • Process customer requests and update account information accurately.
  • Collaborate with the sales team to support their efforts and transition interested customers.

Requirements
  • Must have or be able obtain a Personal Lines or Property & Casualty License. Employer assistance available.
  • High school diploma or equivalent required.
  • Previous customer service experience is a must.
  • Excellent communication and interpersonal skills.
  • Basic computer proficiency, including email and data entry.
  • A positive attitude and a willingness to learn.
  • Ability to work effectively in a team-oriented environment.