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Entry Level Customer Service Representative Jobs in Orient, IA

Hammer Corp

Customer Service Representative

Creston, IA · On-site

$16.50 - $22.50/hr

Medicap Home Medical is looking for a dependable, full-time Customer Service Representative for our Creston, IA location. Responsibilities include in person customer service, as well as answering ...

New

Domino's Franchise

CSR

Creston, IA · On-site

$16.50 - $22.50/hr

As a Customer service representative you will tend to carry out customers and phone calls. If you aren't answering phones or helping with carryout you will be prepping and or making current orders.

Hammer, Inc.

Customer Service Representative

Creston, IA · On-site

$16.50 - $22.50/hr

Medicap Home Medical is looking for a dependable, full-time Customer Service Representative for our Creston, IA location. Responsibilities include in person customer service, as well as answering ...

New

Domino's Pizza

CSR

Creston, IA · On-site

$16.50 - $22.50/hr

As a Customer service representative you will tend to carry out customers and phone calls. If you aren't answering phones or helping with carryout you will be prepping and or making current orders.

Domino's

CSR

Creston, IA · On-site

$16.50 - $22.50/hr

Company Description As a Customer service representative you will tend to carry out customers and phone calls. If you aren't answering phones or helping with carryout you will be prepping and or ...

Heartland Co-op

Customer Service Representative I

Dexter, IA · On-site

$14 - $19/hr

Customer Service Representative I Region 3 - Dexter-027 - Dexter, IA 50070 Overview Position Type Part Time Education Level None Category Customer Service Description Summary: Receives and bills ...

Domino's Franchise

CSR

Creston, IA · On-site

$16.50 - $22.50/hr

LOOKING FOR A LINE COOK AND A SHIFT RUNNER... Qualifications: Qualifications PRIOR PIZZA EXPERIENCE IS A HUGE PLUS BUT NOT REQUIRED. FLUENT IN ENGLIGH FOR TAKING COSTUMERS PHONE CALLS.. Additional ...

Heartland Co-op

Customer Service Representative I

Dexter, IA · On-site

$14 - $19/hr

Provides customer service in a timely manner via several means which include email, face to face ... The work environment characteristics described here are representative of those an employee ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Orient, IA

Entry Level Customer Service Representative information

See Orient, IA salary details

$10

$19

$27

How much do entry level customer service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level customer service representative in Orient, IA is $19.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.54 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What cities near Orient, IA are hiring for Entry Level Customer Service Representative jobs?

Cities near Orient, IA with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Orient, IA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,250 per year, or $19.4 per hour.

Customer Service Representative

Hammer Corp

Creston, IA • On-site

$16.50 - $22.50/hr

Other

Medical, Dental, Vision, Retirement

Posted 2 days ago

New

Job description

Medicap Home Medical is looking for a dependable, full-time Customer Service Representative for our Creston, IA location.  

Responsibilities include in person customer service, as well as answering phones, verifying insurance, ordering products, performing equipment set ups in store, communication with healthcare professionals and insurance billing. Drug test and criminal background check required. This position does require the ability to participate in a telephone-based on-call rotation, with some evening and weekend hours required

Competitive pay rate commensurate with experience.   Benefits include Health, Dental, Vision insurance and 401k with a company match, employee discount, and other benefits available. 

Successful candidates must possess exceptional customer service skills, computer skills, and organizational skills. If you are new to customer service, but have a clean driving record and criminal history, are positive and upbeat, and are looking for an opportunity to enter the growing healthcare field this is a position you should definitely consider.

Candidates must be able to follow directions, be detail-oriented, and have basic competencies using a smartphone, iPad, and desktop computer. Familiarity with medical terminology is a plus.

As an accredited company, Medicap Home Medical requires that candidates successfully pass all required pre-employment screenings prior to starting employment. Required screenings for the CSR position include a criminal background check, OIG Exclusions List screening and driving record check.

Medicap's vision is to strive to be the recognized leader in successfully identifying, developing, and delivering superior pharmacy and other health care products and service to the delight of our patients. If our vision interests you, we would love to meet you!

As an accredited company, Medicap Home Medical requires that candidates successfully pass all required pre-employment screenings prior to starting employment. Required screenings for the Customer Service position include a criminal background check, OIG Exclusions List screening and driving record check.

Qualifications and Skills

  • High School Diploma or GED.
  • Strong Communication Skills.
  • Attention to Detail.
  • Ability to work with others as a team to ensure patient satisfaction and a pleasant, professional work environment.
  • Ability to multi task.
  • Ability to provide excellent customer service.
  • Ability to read, understand and follow oral and written instructions.
  •  Basic competencies using a smartphone, iPad, and desktop computer. 
  • Familiarity with medical terminology is a plus.
  • Clean driving record
  • Minimum of 6 months of customer service experience preferred.

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