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Entry Level Customer Service Representative Jobs in Lewiston, ID

WaFd Bank

Customer Service Representative

Pullman, WA · On-site

$21.03/hr

Customer Service Representative Location : Location US-WA-Pullman Location/Org Data : Name Pullman Location : Address 405 E Main St Location : City Pullman Location : State/Province WA ID 2026-5030 ...

WaFd Bank

Customer Service Representative

Pullman, WA · On-site

$18 - $21.03/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our ...

WaFd Bank

Customer Service Representative

Pullman, WA

$18 - $21.03/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our ...

WaFd Bank

Customer Service Representative

Pullman, WA · On-site

$18 - $21.03/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our ...

SEER GROUP

CSR (55675)

Lewiston, ID · On-site

$16 - $19/hr

Mike's Mechanical is hiring for a Customer Service Representative. Servicing the Lewis & Clark Valley for over 30 years with an A+ Rating with the Better Business Bureau, we're looking for motivated ...

LUMA

Customer Service Representative 1

Lewiston, ID · On-site

$17.13/hr

The Idaho Department of Fish and Game is seeking a Customer Service Representative 1. This position will be located at our Clearwater Regional Office located in Lewiston, ID. This is a year-round non ...

LUMA

Customer Service Representative 2

Lewiston, ID · On-site

$18.61/hr

The Idaho Department of Fish and Game is seeking a dynamic, customer-focused Customer Service Representative 2 to join our Clearwater Regional front office in Lewiston. Under the direct supervision ...

Archer Travel Service, Inc

Customer Representative

Pullman, WA · On-site

$15.75 - $21.25/hr

About the job Customer Representative About the job Travel customer representative As a Travel ... Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ...

KFC

Customer Service

Lewiston, ID

$16.66 - $17.25/hr

Customer Service Team Member Pay Range: $16.66 per hour - $17.25 per hour Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family ...

KFC

Customer Service

Moscow, ID

$16.66 - $17.25/hr

Customer Service Team Member Pay Range: $16.66 per hour - $17.25 per hour Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family ...

Covenanthealth

PATIENT SERVICE REPRESENTATIVE

Lewiston, ID · On-site

$17.50 - $22.25/hr

The Patient Service Representative serves as a key member of the medical office team and plays an ... Strong customer service, interpersonal, and patient relation skills. * A professional, courteous ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Lewiston, ID

Entry Level Customer Service Representative information

See Lewiston, ID salary details

$9

$18

$26

How much do entry level customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level customer service representative in Lewiston, ID is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.96 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What are the most commonly searched types of Customer Service Representative jobs in Lewiston, ID?

The most popular types of Customer Service Representative jobs in Lewiston, ID are:

What cities near Lewiston, ID are hiring for Entry Level Customer Service Representative jobs?

Cities near Lewiston, ID with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Lewiston, ID as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,148 per year, or $18.8 per hour.

Customer Service Representative

WaFd Bank

Pullman, WA • On-site

$21.03/hr

Other

Medical, Life, Retirement, PTO

Posted 4 days ago

WaFd Bank rating

9.0

Company rating: 9.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

7th of 171 rated banks

Job description


Customer Service Representative
Location : Location
US-WA-Pullman
Location/Org Data : Name
Pullman
Location : Address
405 E Main St
Location : City
Pullman
Location : State/Province
WA
ID
2026-5030
Category
Retail Banking
Position Type
Full Time
Min
USD $18.00/Hr.
Max
USD $21.03/Hr.
Min
USD $18.00/Hr.
Max
USD $21.03/Hr.
Job Summary

Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR).

WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!

Consider joining our team if you want:

    An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another
  • To start a professional career with Monday through Friday work hours and weekends off
  • A career that provides opportunity for growth; promoting from within is our top priority
  • A comprehensive benefits package.

As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.

What you will need to succeed:

  • A smile and great attitude
  • Highly developed sense of integrity and strong work ethic
  • Personable and outgoing; able to talk with clients and build rapport and relationships
  • Great attention to detail and providing accurate service
  • Technically savvy; able to use multiple computer systems and ability to adapt to change
  • Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
  • Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.

Qualifications

Education/Skills/Training:

  • High school diploma or approved equivalent.
  • Basic math skills, 10-key and keyboarding.
  • Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
  • Well-developed smart phone and digital channel skills.
  • Must be organized and display excellent communication skills and a personable attitude.

Experience:

  • Previous work in retail, consumer service delivery, or client relations.

Benefits

At WaFd Bank you get all of these great benefits!

  • Paid time off for vacation, sick days and holidays
  • Health insurance
  • Stock options
  • 401(k) plan
  • Paid Parental Leave
  • Life and AD&D insurance
  • Long-term disability
  • Tuition Reimbursement
  • Employee assistance programs
  • Pre-tax health and dependent-care spending plans

WaFd Bank Benefits Summary - Click here for more information

EEO Statement

We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375

EEO Policy Statement - WaFd Bank

Know Your Rights: Workplace Discrimination is Illegal - click here for more information

California Consumer Privacy Act 2026

Requisition Post Information* : Posted Date
8/12/2026

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