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Entry Level Customer Service Representative Jobs in Denison, TX

Domino's Pizza LLC

Customer Service Rep (9440)

Sherman, TX · On-site

$14.25 - $19.50/hr

Store Customer Service Rep Sherman, TEXAS, PAGA, LTD. Amazing work environment to make lots of money and have fun!! Advancement opportunities for motivated team members!! The following description ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Denison, TX

Entry Level Customer Service Representative information

See Denison, TX salary details

$8

$16

$23

How much do entry level customer service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for entry level customer service representative in Denison, TX is $16.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.
What are the most commonly searched types of Customer Service Representative jobs in Denison, TX? The most popular types of Customer Service Representative jobs in Denison, TX are:
What cities near Denison, TX are hiring for Entry Level Customer Service Representative jobs? Cities near Denison, TX with the most Entry Level Customer Service Representative job openings:
Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Denison, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,174 per year, or $16.4 per hour.

Customer Service Representative

Sammons Construction

Anna, TX • On-site

$15 - $20.50/hr

Full-time

Posted 23 days ago

Job description

Job Summary:
The Customer Service Representative serves as the first point of contact for homeowners and residents when company crews are working in their yards or surrounding neighborhoods. This is an experienced position, requiring prior industry knowledge. Candidates should have utility construction experience or experience working with internet service providers (ISP).

This role is responsible for answering inbound calls, addressing questions or concerns, and professionally de-escalating sensitive situations to ensure a positive customer experience while supporting field operations.

Key Responsibilities:

  • Answer inbound calls from homeowners and residents regarding active job sites, scheduling, or crew activity
  • Respond to questions, complaints, and service concerns in a courteous and professional manner
  • De-escalate tense or emotional situations while maintaining composure and company standards
  • Provide accurate information about project timelines, processes, and next steps
  • Document all calls, concerns, and resolutions in the company system
  • Coordinate with field crews, supervisors, and management to address and resolve issues promptly
  • Escalate urgent or safety-related matters to appropriate personnel
  • Follow up with customers to ensure concerns have been fully resolved
  • Maintain a positive and professional company image in all interactions

Core Competencies:

  • Problem-solving mindset
  • Clear and professional communication
  • Accountability and reliability
  • Team collaboration with field staff