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Entry Level Customer Service Representative Jobs in Braddock, PA

CFS

Customer Service Representative

Leetsdale, PA · On-site

$18 - $20/hr

Customer Service Representative Leetsdale, PA 15056 $18-$20/hour Full-Time | Onsite About the Company Our client is a well-established, family-owned organization with a close-knit team and a ...

U-Haul

Customer Service Representative

North Versailles, PA · On-site

$15 - $20.25/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Penn Hills, PA · On-site

$15.25 - $20.75/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Braddock, PA

Entry Level Customer Service Representative information

See Braddock, PA salary details

$9

$17

$25

How much do entry level customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for entry level customer service representative in Braddock, PA is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Braddock, PA?

The most popular types of Customer Service Representative jobs in Braddock, PA are:

What cities near Braddock, PA are hiring for Entry Level Customer Service Representative jobs?

Cities near Braddock, PA with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Braddock, PA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,673 per year, or $17.6 per hour.

Customer Service Representative

Pittsburgh, PA • On-site

Monica Conroy - Geico Local Office
See more jobs at Monica Conroy - Geico Local Officeexternal

$15 - $20.25/hr

Other

Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Benefits:

Opportunity for advancement

401(k) matching

Bonus based on performance

Training & development

Paid time off

Customer Service Representative

Monica Conroy GEICO Local Office | South Hills, Pittsburgh, PA

Join a Growing Team That Puts Customers First

Are you passionate about helping people, building relationships, and providing exceptional customer service? The Monica Conroy GEICO Local Office is seeking a motivated and friendly Customer Service Representative to join our growing team in South Hills Pittsburgh.

Whether you're an experienced insurance professional with an active license or someone looking to start a rewarding career in the insurance industry, we'd love to meet you. We value positive attitudes, strong communication skills, and a genuine desire to help customers.

This is an excellent opportunity to join a respected agency where you'll receive support, training, and opportunities for long-term career growth.

What You'll Do

As a Customer Service Representative, you'll be the trusted point of contact for our customers, helping them understand their coverage, service their policies, and protect what matters most.

Responsibilities

Provide outstanding service to existing policyholders via phone, email, and in person.

Assist customers with policy changes, billing questions, coverage reviews, and claims support.

Build strong customer relationships through proactive communication and follow-up.

Identify customer needs and recommend appropriate insurance products and coverage options.

Process policy updates, renewals, endorsements, and other service requests accurately and efficiently.

Support retention efforts by delivering an exceptional customer experience.

Collaborate with team members to achieve agency goals and maintain a positive office culture.

Maintain accurate customer records and documentation.

What We're Looking For

Preferred Qualifications

Active Property & Casualty Insurance License preferred.

Previous insurance agency experience is highly valued.

Customer service, sales, banking, retail, hospitality, or other client-facing experience is a plus.

Skills & Traits

Strong communication and relationship-building skills.

Friendly, professional, and customer-focused attitude.

Excellent problem-solving abilities and attention to detail.

Ability to multitask and stay organized in a fast-paced environment.

Comfortable learning new systems and technology.

Self-motivated with a desire to learn and grow.

Team player who enjoys helping others succeed.

What We Offer

Competitive base salary.

Performance-based bonus opportunities.

Licensing support and training for qualified entry-level candidates.

Ongoing coaching and professional development.

Career advancement opportunities within a growing agency.

Supportive, team-oriented work environment.

Stable career with one of the most recognized names in insurance.

Why Join Monica Conroy GEICO Local Office?

At our agency, you'll be more than just an employee—you'll be an important part of a team that genuinely cares about its customers and one another. We believe in investing in our people, celebrating success, and creating an environment where individuals can build lasting careers.

If you're looking for a professional opportunity where you can make a difference every day while growing your skills and income potential, apply today.

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