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Entry Level Csr Jobs in Jackson, MS (NOW HIRING)

Towerloan

Customer Service Representative

Richland, MS

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...

Tower Loan

Customer Service Representative

Byram, MS · On-site

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...

Towerloan

Customer Service Representative

Byram, MS

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...

Cl Support Services

Customer Service Representative

Jackson, MS · On-site

$11.50 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a Customer Service Representative to join our Olshan Family! You will be the first point of contact for our customers in our busy office. Your responsibility is to secure ...

Tower Loan

Customer Service Representative

Jackson, MS · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...

Tower Loan

Customer Service Representative

Jackson, MS · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...

Towerloan

Customer Service Representative

Jackson, MS

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...

CL Support Services LLC

Customer Service Representative

Jackson, MS · On-site

$11.50 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a Customer Service Representative to join our Olshan Family! You will be the first point of contact for our customers in our busy office. Your responsibility is to secure ...

Domino's Pizza

Customer Service Rep

Canton, MS

$13.50 - $18.50/hr

We're excited to welcome a Customer Service Rep to join our dynamic team in Canton, United States! As the face of our company, you'll play a crucial role in ensuring customer satisfaction through ...

Domino's Pizza

Customer Service Rep

Canton, MS · On-site

$13.50 - $18.50/hr

We're excited to welcome a Customer Service Rep to join our dynamic team in Canton, United States! As the face of our company, you'll play a crucial role in ensuring customer satisfaction through ...

Domino's

Customer Service Rep

Canton, MS · On-site

$13.50 - $18.50/hr

Company Description We're excited to welcome a Customer Service Rep to join our dynamic team in Canton, United States! As the face of our company, you'll play a crucial role in ensuring customer ...

LB Capital Inc.

Customer Service Representative

Pearl, MS · On-site

$80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're a rapidly expanding roofing company looking for a Customer Service Representative who's ready to dominate the phones, convert leads fast, and rise to the top. Here, your drive determines your ...

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Showing results 41-60

All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Jackson, MS

Entry Level Csr information

See Jackson, MS salary details

$8

$16

$23

How much do entry level csr jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level csr in Jackson, MS is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

What are the most commonly searched types of Csr jobs in Jackson, MS?

The most popular types of Csr jobs in Jackson, MS are:

What are popular job titles related to Entry Level Csr jobs in Jackson, MS?

For Entry Level Csr jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Jackson, MS look for?

The top searched job categories for Entry Level Csr jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Entry Level Csr jobs?

Cities near Jackson, MS with the most Entry Level Csr job openings:

Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Jackson, MS as of July 2026, with employment types broken down into 1% Locum Tenens, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,071 per year, or $16.4 per hour.

Customer Service Representative

Towerloan

Richland, MS

$13.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!

CSR

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed.

This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you!

In the Role

  • Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
  • Receive and process payments in customer accounts.
  • Market to current, former, and potential customers to drive loan production.
  • Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
  • Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
  • Process loan applications and collect payments due.
  • Perform all other duties as assigned.

Required

  • High School Diploma or GED
  • Must have a valid driver's license and reliable vehicle

Preferred

  • Cash Handling, Sales, or Customer Service experience

Location: On-Site

The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.

Who We Are

Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!

Other team member benefits include:

  • Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
  • Up to 3% 401(k) Match
  • Paid Time Off (16 days per year after one full year, cash back for unused time)
  • Paid Holidays
  • Annual Raises and Performance Bonuses
  • Monthly Incentive and Employee Referral Bonuses
  • Participation in Charitable Campaigns

Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.

With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.

At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us!

  • Discover more about our company and culture!
  • Read what our customers are saying about us!

Apply