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Entry Level Csr Jobs in Hamilton, ON (NOW HIRING)

401 Auto

Customer Service Representative

Cambridge, ON · On-site

CA$45K/yr

High-Energy Customer Service Representative - Drive Leads, Build Relationships, and Fuel Growth in a Fast-Paced, Rewarding Sales Environment! Ready to Spark Growth and Ignite Your Career? We're ...

H2O4Life

Customer Service Representative

Cambridge, ON

CA$70K - CA$80K/yr

Customer Service Representative Join H2O4Life, a proudly Canadian company offering competitive pay, bonuses and paid training -- no experience required. This is a Monday to Friday position with no ...

H2O4Life

Customer Service Representative

Kitchener, ON

CA$70K - CA$80K/yr

Customer Service Representative Join H2O4Life, a proudly Canadian company offering competitive pay, bonuses and paid training -- no experience required. This is a Monday to Friday position with no ...

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All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Hamilton, ON

Entry Level Csr information

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

How to get into entry level customer service with no experience?

Entry level customer service positions often require minimal experience and focus on strong communication, problem-solving, and a positive attitude. Candidates can improve their chances by highlighting transferable skills, gaining familiarity with customer service tools like CRM software, and demonstrating a willingness to learn during interviews.

What are the most commonly searched types of Csr jobs in Hamilton, ON?

The most popular types of Csr jobs in Hamilton, ON are:

What are popular job titles related to Entry Level Csr jobs in Hamilton, ON?

For Entry Level Csr jobs in Hamilton, ON, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Hamilton, ON look for?

The top searched job categories for Entry Level Csr jobs in Hamilton, ON are:

What cities near Hamilton, ON are hiring for Entry Level Csr jobs?

Cities near Hamilton, ON with the most Entry Level Csr job openings:

Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Hamilton, ON as of August 2026, with employment types broken down into 1% Locum Tenens, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Representative

Harry Rosen, Inc.

Mississauga, ON

CA$17.60/hr

Part-time

Retirement

Re-posted 19 days ago

Job description

Your Style, Your Career


Harry Rosen is a proudly Canadian born and raised retailer of fine quality menswear with store locations across the nation. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada's Best Managed Companies.We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service.


Customer Service Representative

Part-Time Permanent

Reporting toCustomer Service Lead

Heartland Town Centre, Mississauga

Your Style, Your Career

Harry Rosen is a retailer of fine quality menswear with store locations across Canada. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada's Best Managed Companies.

We are looking for a Customer Service Representative to join our Store team. In this role you'll be responsible for:

Providing exceptional service to our Clients and our Associates at our Cash Desk

Performing daily cash handling functions including opening/closing registers and processing all sales transactions

Bagging and tissuing purchased product on behalf of customers

Answering store phones

Maintaining the Service desk

Updating and maintaining client information files including membership in our Club Harry Loyalty program

Assisting with Inter-store transfer processing and e-commerce requests and shipments

Assisting clients who have purchased on-line but are picking up products in-store

Successful candidates will require:

2 years' experience working in a client-facing role at the service desk, providing exceptional customer service is preferred.

A strong service orientation - a demonstrated desire to wow our customers!

Detail oriented

Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function

The ability to work effectively as part of a team

Strong multi-tasking skills and the ability to calmly and efficiently manage, acknowledge and assist a long line of customers waiting for service

Strong communication skills

What are the perks of the job?

Opportunities to additionally earn monthly and annual Team bonuses

Best in industry discounts and special purchase opportunities

A comprehensive flexible benefits package

Pension and Group RRSP Programs that grow with you

A modern, digitally advanced workplace

A coach committed to supporting the achievement of your personal career goals

A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council

An employer that values internal growth and promotion and is committed to succession planning for your future

*Compensation: $17.60/hr + opportunity for bonus

We thank you for your interest in this opportunity.


Harry Rosen Inc. is committed to ensuring that our environment is barrier-free to all persons, employees, and clients alike, as we believe in equal opportunity and fostering a diverse and inclusive environment. In the spirit of this philosophy, we are committed to providing reasonable accommodations to all applicants with accommodation needs in the interview and assessment process. If you need assistance during the selection process, please contact us at careers@harryrosen.com with details.

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