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Entry Level Crm Dynamics Developer Jobs in Minnesota

Azek Company

Customer Experience Coordinator

Eagan, MN · On-site

$23 - $25/hr

... working with sales, engineering or production as needed to provide information needed ... Performance Indicator: 100% data accuracy in CRM records, with all orders updated within the same ...

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Entry Level Crm Dynamics Developer information

What are the key skills and qualifications needed to thrive as an entry level CRM Dynamics developer, and why are they important?

To thrive as an Entry Level CRM Dynamics Developer, you need a solid understanding of software development fundamentals, familiarity with Microsoft Dynamics 365, and a relevant degree in computer science or a related field. Experience with tools such as Visual Studio, Power Platform, and basic knowledge of SQL and JavaScript are typically expected, and Microsoft certifications like the Power Platform Fundamentals can be advantageous. Strong analytical thinking, attention to detail, and effective communication skills help you understand user requirements and collaborate with cross-functional teams. These skills are crucial for creating reliable, user-focused CRM solutions that meet business needs and support organizational growth.

What is the difference between Entry Level Crm Dynamics Developer vs CRM Support Specialist?

AspectEntry Level Crm Dynamics DeveloperCRM Support Specialist
Primary RoleDevelops and customizes CRM solutions using Dynamics platformProvides technical support and troubleshooting for CRM users
Required SkillsBasic coding, Dynamics 365 knowledge, problem-solvingCustomer service, troubleshooting, CRM user support
CertificationsMicrosoft Certified: Dynamics 365 Fundamentals (preferred)None typically required, but certifications helpful
Work EnvironmentDevelopment teams, IT departments, project-basedHelpdesk, support teams, client-facing roles

While both roles involve working with CRM systems, the Entry Level Crm Dynamics Developer focuses on building and customizing solutions, whereas the CRM Support Specialist handles user support and issue resolution. The developer role requires basic coding skills and familiarity with Dynamics 365, making it more technical, while the support role emphasizes customer service and troubleshooting skills.

What is an entry level CRM Dynamics developer?

An Entry Level CRM Dynamics Developer is a professional who works with Microsoft Dynamics CRM software to help organizations manage customer relationships and business processes. They typically assist in customizing, configuring, and developing solutions within the Dynamics 365 platform under the guidance of more experienced developers. Their responsibilities may include writing code, creating workflows, and integrating third-party applications to meet business requirements. This role is ideal for recent graduates or individuals new to CRM development who have some programming and database knowledge.

What types of projects and tasks can an entry level CRM Dynamics developer expect to work on in their first year?

As an Entry Level CRM Dynamics Developer, you can expect to be involved in configuring and customizing Microsoft Dynamics 365 CRM solutions, assisting with data migration, and developing basic plugins or workflows. You'll likely support senior developers with troubleshooting, testing new features, and participating in client meetings to gather requirements. Early on, you'll gain hands-on experience with the platform, collaborate with business analysts, and contribute to team-based projects aimed at improving customer relationship processes. This role provides a strong foundation for learning best practices in CRM development and offers clear pathways for advancement within IT teams.
What cities in Minnesota are hiring for Entry Level Crm Dynamics Developer jobs? Cities in Minnesota with the most Entry Level Crm Dynamics Developer job openings:
Entry Level Crm Dynamics Developer jobs near you

Customer Experience Coordinator

The AZEK Company

Eagan, MN • On-site

$23 - $25/hr

Full-time

Re-posted 15 days ago

The AZEK Company rating

7.3

Company rating: 7.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

The Customer Experience Coordinator is an on-site role based in Eagan, MN. This position requires availability Monday through Friday, from 8:00 AM to 4:30 PM. The hourly compensation for this position ranges from $23 to $25 per hour.
Key Responsibilities & Performance Goals
  • Order Review and Verification Cable Orders

    • Task: Review and verify all incoming Horizontal cable orders for accuracy and completeness. If errors detected or assumed, contact guest/retailer to communicate visible order discrepancies requiring corrective action for processing.
    • Performance Indicator: Resolve 100% of order discrepancies within 48 hours of identification.

  • Order Coordination for Will Calls

    • Task: Confirm and communicate will call readiness to customer for pick up at plant in coordination with the retail customer service team
    • Performance Indicator: 95% of will call orders confirmation with store or guest the same day inquiries arise.

  • Process RMA's

    • Task: Obtain original Retail Order Number and enter RMA's
    • Performance Indicator: 100% accuracy in RMA entry to complete the transaction with a 3-day timeline.
    • Performance Indicator: Meet 100% of the requirements to process an RMA.

  • ECN requester related to all Williams and ARIA new parts, or existing product changes into JDE ERP

    • Task: Enter pertinent information required to affect changes to Williams and ARIA products as needed in a timely manner
    • Performance Indicator: Meet 100% of the requirements to process changes and updates.

  • First Line Customer Communication and Support

    • Task: Function as the first point of contact for inbound retail customer service calls/emails and working with sales, engineering or production as needed to provide information needed.
    • Performance Indicator: Respond to 75% of customer inquiries as they come in via phone or email within 24 hours, maintaining a customer satisfaction rating of 95%.

  • Data Management

    • Task: Maintain up-to-date and accurate records of customer cable orders, RFE, and communications in the CRM system.
    • Performance Indicator: 100% data accuracy in CRM records, with all orders updated within the same business day.

  • Process Improvement

    • Task: Identify opportunities for improving order processing efficiency.
    • Performance Indicator: Submit 1 actionable process improvement ideas per quarter and participate in cross-functional team initiatives.

  • Additional Duties as Assigned

    • Task: Support cross-functional teams and additional tasks as needed to ensure operational efficiency.
    • Performance Indicator: Demonstrate flexibility and timely completion of assigned tasks.

Qualifications & Skills
  • High school diploma or equivalent (bachelor's preferred).
  • Proven experience in customer service, intermediate administrative roles (2+ years preferred).
  • Familiarity with warehouse or building products is a plus.
  • Proficiency in Microsoft Office Suite and CRM systems required.
  • Excellent communication and organizational skills.
  • Ability to thrive in a fast-paced environment with multiple priorities.

Work Environment & Performance Expectations
  • Office-based role with regular interaction across departments, including sales, production, engineering, production, warehouse, and logistics.
  • Regular performance reviews will assess order accuracy, customer satisfaction, communication efficiency, and adherence to scheduling timelines.
  • Success in this role contributes to the smooth flow of established process flow and high levels of customer satisfaction in the rail industry.

#LI-CS1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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