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Entry Level Computer Jobs in Waco, TX (NOW HIRING)

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Entry Level Computer information

See Waco, TX salary details

$29.7K

$42.9K

$56.4K

How much do entry level computer jobs pay per year?

As of Aug 6, 2026, the average yearly pay for entry level computer in Waco, TX is $42,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,700.00 and $49,300.00 per year, depending on experience, location, and employer.

What is the easiest entry level computer job to get into?

An entry-level computer support specialist or help desk technician is often considered one of the easiest computer jobs to enter, as it typically requires basic knowledge of computer hardware, software, and troubleshooting skills. These roles often require minimal experience and may only need certifications like CompTIA A+ or relevant technical training.

What types of tasks can I expect to handle in an entry level computer role?

As an entry-level computer employee, you may be responsible for tasks like data entry, basic technical support, software installation, and keeping computer systems updated. You'll likely assist with troubleshooting minor hardware and software issues, supporting other team members, and maintaining accurate records. Many positions involve working closely with IT supervisors or more experienced colleagues, providing opportunities to learn and grow your technical skills. These foundational responsibilities help you gain practical experience and can serve as a stepping stone toward more specialized IT or computer-related positions in the future.

What is an entry level computer?

An entry-level computer job is a position designed for individuals with little to no professional experience in the field of computing or IT. These roles often involve tasks such as troubleshooting basic technical issues, assisting with software installations, or providing support for IT systems. Common job titles include IT Support Specialist, Help Desk Technician, and Junior Developer. Employers typically look for candidates with a relevant degree, certifications, or foundational knowledge in computer systems and programming. These roles provide hands-on experience and opportunities for career growth in the tech industry.

What are the key skills and qualifications needed to thrive in an entry level computer position, and why are they important?

To succeed in an entry-level computer role, candidates typically need basic proficiency in computer operation, familiarity with common office software applications, and a high school diploma or equivalent. Experience with systems such as Microsoft Office, basic troubleshooting tools, and sometimes introductory IT certifications like CompTIA IT Fundamentals can be beneficial. Attention to detail, problem-solving ability, and communication skills are valuable soft skills. These competencies ensure reliable performance, enable effective support for technology users, and contribute to a productive team environment.

What are the most commonly searched types of Computer jobs in Waco, TX? The most popular types of Computer jobs in Waco, TX are:
What are popular job titles related to Entry Level Computer jobs in Waco, TX? For Entry Level Computer jobs in Waco, TX, the most frequently searched job titles are:
What cities near Waco, TX are hiring for Entry Level Computer jobs? Cities near Waco, TX with the most Entry Level Computer job openings:
Infographic showing various Entry Level Computer job openings in Waco, TX as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $42,877 per year, or $20.6 per hour.

CALL CENTER CLAIMS REPRESENTATIVE (Full-Time & Part-Time)

MCI Careers

Killeen, TX

$14/hr

Full-time

Re-posted 15 days ago


Job description

Overview

CALL CENTER CLAIMS REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS

We are looking for call center claims representatives to support inbound customer service, help desk, and back-office processing. In this role, you will handle inbound inquiries, troubleshoot technical issues, assist callers with inquiries, and professionally represent some of the most recognizable brands in the world.

Schedules vary by site and project; however, we can usually find something that works for everyone. This is an on-site, entry-level position with competitive compensation. While prior contact center experience isn't required, experience in customer service, technical support, inside sales, or back-office support in a contact center environment is a plus.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?

Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.

Essential Duties

  • Handle inbound and outbound contacts in a courteous, timely, and professional manner
  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Accurately document and process customer claims in appropriate systems
  • Follow all required scripts, policies, and procedures
  • Utilize knowledge base and training to accurately answer customer questions
  • Comply with requirements surrounding confidential information and personal information
  • Appropriately escalate customer issues with the managerial team
  • Ensure first call resolution through problems solving and effective call handling
  • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
  • Adhere to all attendance and work schedule requirements

Qualifications

WONDER IF YOU ARE A GOOD FIT?

It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Experience with data-entry utilizing a computer
  • The ability to read and speak English fluently
  • Have a wired, high-speed internet connection (Download speed of 20Mbps+)
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Ability to work regularly scheduled shifts within our hours of operation including the training period.
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required)

  • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
  • State or Federal work experience

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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