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Entry Level Computer Support Specialist Jobs in Union, NJ

A.M. Best

Product Support Specialist

Oldwick, NJ · Hybrid

Educational assistance program Overview The Technical Support Specialist (TSS) will provide ... computer skills, including MS Word and Excel and familiarity with various operating systems • ...

A.M. Best

Product Support Specialist

Oldwick, NJ · Hybrid

Educational assistance program Overview The Technical Support Specialist (TSS) will provide ... computer skills, including MS Word and Excel and familiarity with various operating systems • ...

Galon Solution Inc

IT Support Specialist

Newark, NJ · On-site

Information Technology Support Specialist Job Type: W-2 Contract Duration: 6-12 months Location ... Computer Science, or related field (or equivalent experience) • 2+ years of hands-on IT support ...

Soni Resources

IT Support Specialist

Brooklyn, NY · On-site

$70K/yr

We are seeking a full time IT Support Specialist to assist with the setup and maintenance of ... Basic knowledge of computer hardware and software. * Strong problem-solving skills and attention to ...

Acacia Network

Peer Support Specialist

Bronx, NY · On-site

$30.21/hr

POSITION OVERVIEW The Peer Support Specialist requires someone who is culturally aware and sensitive to the needs of the Latino population, possess excellent computer skills, be able to function as a ...

ASM Global

AV Support Specialist

New York, NY

THE ROLE The AV Support Specialist provides client-facing audiovisual and technical support for ... Associate degree in audiovisual technology, information technology, computer science, or a related ...

Amae Health

Peer Support Specialist

New York, NY

$24.50/hr

... Support Specialist at our Brooklyn clinic in New York City. Schedule: Monday-Friday, 9am-5pm ET ... Basic computer proficiency (Google Suite, EHR documentation) What We're Building As a clinician at ...

ASM Global

AV Support Specialist

New York, NY · On-site

THE ROLE The AV Support Specialist provides client-facing audiovisual and technical support for ... Associate degree in audiovisual technology, information technology, computer science, or a related ...

Mondo

IT Support Specialist

Manhattan, NY · Remote

Job Title: IT Support Specialist Location-Type: NYC onsite Start Date Is: ASAP Duration: (contract ... end-user computer systems, including updates, backups, installations, and system optimization ...

JD.com, Inc.

Business Support Specialist

Perth Amboy, NJ · On-site

$20 - $25/hr

Business Support Specialist - Mandarin Required Location: Burlington, NJ Pay Range: $20.00 - $25.00 ... Degrees in Business Administration, Operations Management, Computer Science, or related fields are ...

Solve Intelligence

Customer Support Specialist

New York, NY · On-site

$19.75 - $26.50/hr

Customer Support Specialist Are you the kind of person who genuinely enjoys solving problems, and ... Or a computer science, engineering, or hard-science degree. * Experience with support tooling ...

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All JobsComputer Support Specialist JobsEntry Level Computer Support Specialist JobsEntry Level Computer Support Specialist Jobs in Union, NJ

Entry Level Computer Support Specialist information

See Union, NJ salary details

$16

$27

$42

How much do entry level computer support specialist jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level computer support specialist in Union, NJ is $27.15, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $30.38 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

More about Entry Level Computer Support Specialist jobs

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For Entry Level Computer Support Specialist jobs in Union, NJ, the most frequently searched job titles are:

What job categories do people searching Entry Level Computer Support Specialist jobs in Union, NJ look for?

The top searched job categories for Entry Level Computer Support Specialist jobs in Union, NJ are:

What cities near Union, NJ are hiring for Entry Level Computer Support Specialist jobs?

Cities near Union, NJ with the most Entry Level Computer Support Specialist job openings:

Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Union, NJ as of June 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $56,472 per year, or $27.1 per hour.

Product Support Specialist

A.M. Best

Oldwick, NJ • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Benefits Summary
  • Flexible and hybrid work arrangements
  • Paid time off/Paid company holidays
  • Medical plan options/prescription drug plan
  • Dental plan/vision plan options
  • Flexible spending and health savings accounts
  • 401(k) retirement savings plan with a Roth savings option and company matching contributions
  • Educational assistance program
Overview The Technical Support Specialist (TSS) will provide professional support via phone and email to external clients and Account Managers for subscriptions to the AM Best product line, Best's Client Portal and AM Best website. The TSS will work closely with various internal departments to resolve client issues and answer complex data inquiries. Responsibilities • Monitor all mailbox(es) the team has access to and handle appropriately • Troubleshoot, document, and resolve customer inquiries via e-mail and phone, providing support for installation and usage of all AMB applications and services • Document in detail, follow-up and review all cases (for accuracy and reporting purposes) entered in the internal tracking system (Salesforce) and ensure they are being resolved in a timely manner • Communicate with management and other departments as needed to resolve escalated cases • Review internal documentation/databases related to product enhancements and updates, as needed • Recognize and recommend product improvements while reviewing case details • Participate in the onboarding project and ad hoc projects as needed Qualifications • High School diploma required • 2 - 4 years prior help desk and/or customer service experience required Skills • Ability to work independently yet collaborate in a team environment • Ability to handle multiple priorities and projects simultaneously • Excellent communication and interpersonal skills (written and verbal) with demonstrated ability to translate technical information to a non-technical audience. Strive for first call resolution • Maintain a positive work environment by acting and communicating in a professional, courteous, respectful, ethical manner with customers, clients, coworkers and supervisors • Strong computer skills, including MS Word and Excel and familiarity with various operating systems • Have an aptitude for technology and enjoy problem solving • Ability to meet deadlines and manage expectations on a daily basis

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