Entry Level Computer Networking Jobs in Schertz, TX

Job Title: Network Technician       Exemption Status/Test: Nonexempt 

Reports to: Director of Technology         Date Revised: 2026

Dept./School: Technology

Position Purpose

Under the general supervision of the Director of Technology and the daily technical direction of the Network/System Administrator, the Computer Technician maintains the school district's computer and network equipment. This role involves troubleshooting hardware and software, resolving immediate operational problems, and ensuring documentation and inventory remain accurate and up-to-date.

Essential Performance Responsibilities

1. Hardware & Infrastructure Support

• Multi-Platform Maintenance: Installs, configures, and repairs Chromebooks, Windows desktops/laptops, and Apple devices (Mac Minis and MacBooks).
• Classroom Technology: Maintains and troubleshoots instructional tools, including Interactive Flat Panels (IFPs), TVs, projectors, and document cameras.
• Peripherals: Performs hardware and software repair for printers, copiers, scanners, and specialized computer equipment.
• OSI Layer 1 Support: Inspects and maintains physical network connectivity (cabling, switches, and ports). Identifies if malfunctions are local hardware issues or require escalation to the Network/System Admin for backend resolution.

2. Software & Systems Administration

• Platform Mastery: Provides technical support for Google Workspace, Microsoft Windows, macOS, Microsoft Office, Adobe Creative Cloud, and various educational software.
• Google Admin Console: Performs basic administrative tasks including password resets, device deprovisioning, and organizational unit (OU) management.
• Lab Management: Keeps school-based computer labs in good working order, ensuring all machines are updated and functional.

3. Inventory, Documentation, and Support

• Asset Management: Assists in meticulous record-keeping regarding district inventory, repair logs, and hardware lifecycle status.
• Ticketing: Coordinates and resolves computer and network-related repair requests via the helpdesk system.
• User Training: Trains staff and students on the use of new or existing software and hardware systems.
• Research & Development: Utilizes downtime for proactive device cleaning and independent research/learning to stay current on troubleshooting methods and emerging educational tech.

Knowledge, Skills, and Abilities

• Technical Versatility: Extensive knowledge of computer hardware/software installation and the ability to troubleshoot across Windows, ChromeOS, and macOS.
• Analytical Thinking: Strong problem-solving skills with the ability to research obscure technical issues effectively.
• Layer 1 Proficiency: Understanding of physical network components (switches, cabling) and the ability to diagnose connectivity issues.
• Communication: Ability to communicate technical information effectively to non-technical users and provide oral/written reports to supervisors.
• Independence: Ability to work independently, prioritize tasks during high-volume periods, and remain productive during low-ticket intervals.
• Mathematical Skills: Ability to perform arithmetic operations and complex calculations as required for technical tasks.

Physical and Mental Demands

• Environment: Works in standard office and active school building environments.
• Physicality: Must be able to lift and move equipment (up to 50 lbs), climb ladders for AV/network installation, and travel between various district locations.
• Mobility: Requires a valid Motor Vehicle Operator's License or the ability to provide reliable transportation between campuses.

Qualifications Profile

• Education: High School Diploma required; related college or technical school coursework preferred.
• Certifications: CompTIA A+ and/or entry-level networking certifications (e.g., Network+) are highly preferred.
• Experience: Documented training or successful experience in computer installation, maintenance, and repair. Familiarity with a school district environment is a plus.

Additional Duties

Performs other related tasks as assigned by IT Administration.